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Empire Hyundai Inc
Fall River, MA
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,233 reviews
October 04, 2017
Am very happy with how the situation turned out. Love Tuscon Purchased 2017 end of year Tuscon. Signed P & S and financed around $8000,00 and drove car home. Later on I found $2000.00 was on my credit card. Cou Purchased 2017 end of year Tuscon. Signed P & S and financed around $8000,00 and drove car home. Later on I found $2000.00 was on my credit card. Could not see the $2000.00 on P & S anywhere. Being 76 and probably not being as sharp as 5 or 10 years ago, I showed the P & S to three different people. Only one person could point out where the $2000.00 maybe went. They had lowered the MSRP by that amount. Thought I was paying $8000.00 with trade I but in actuality, I paid $10,000. Looked up online and I understood that the deposit should be shown on the P & S which it did not. Will mail P & S to Attorney Generals office for them to look over. If they say that the P & S not showing the deposit is okay, then I may go in and change this Review and just live with the fact that I somehow messed up. Will never go back or recommend dealer. If the $2000.00 had been listed in black and white, then I would not have purchased the car at $10,000.00. Will follow up after Attorney General's office reviews. This is my updated review. I would like to thank Joe Carvalho for straightening out this matter. He came through like he said he would. Leaving a four star rating because it took s few months to resolve. Thanks again Joe More
by ghdharry
Employees Worked With
Other Employees :
James ???. Do not recall names of others involved.
October 03, 2017
How to make a life-changing Life changing this way I can summon what I've experienced with Hyundai family no more waiting on rainy days for public transportation kids crying that Life changing this way I can summon what I've experienced with Hyundai family no more waiting on rainy days for public transportation kids crying that they're cold or wet or wondering when we will have our own vehicle thanks to Hyundai family my life and my kid's life have changed forever so for that I'm grateful yours truly proud owner of a Tucson lot Tech More
by pablitvillanueva
Verified CustomerEmployees Worked With
Jose diaz
October 01, 2017
2018 Sonata Absolutely adore my new vehicle and the sales representative went above and beyond to meet my requirements. Great general manager and financial team. Absolutely adore my new vehicle and the sales representative went above and beyond to meet my requirements. Great general manager and financial team. I would definitely return for maintenance and purchase another vehicle in the future. More
by tyga74
Employees Worked With
September 30, 2017
Returning Customer Review This is my second new car purchase at Empire. I am extremely satisfied with the customer service and professional staff. Our salesperson, Ayane even c This is my second new car purchase at Empire. I am extremely satisfied with the customer service and professional staff. Our salesperson, Ayane even came in on her day off to assist us with the sale. More
by kstlaurent
Employees Worked With
Ayane, Tyler Torres
September 29, 2017
Amazing I LOVE MY NEW CAR!!! You guys have a great rep and appreciate all his efforts. Ronnie Webb was great. I definitely will recommend all my family and fr I LOVE MY NEW CAR!!! You guys have a great rep and appreciate all his efforts. Ronnie Webb was great. I definitely will recommend all my family and friends More
by galenc07
Employees Worked With
September 29, 2017
Satisfied Dealership exceeded my expectations in every aspect. Joey, the salesperson I spoke with, was very friendly and understood what I was looking for in a Dealership exceeded my expectations in every aspect. Joey, the salesperson I spoke with, was very friendly and understood what I was looking for in a car. However, the paperwork I received stated that a "keyless entry remote" was included, but I was never given one. Nor was I given a spare key. Not that big of a deal, it's just the principle of the matter. Why charge me for something and then not give it to me? Overall, I am satisfied with my experience at Empire Hyundai. More
by a7x4life1994
Employees Worked With
Joey, Tyler Torres
September 28, 2017
New sonata Tony Reis treated me with the ut most respect..he is my salesperson for the rest of my life..couldn't be happier with my experience..This is the third Tony Reis treated me with the ut most respect..he is my salesperson for the rest of my life..couldn't be happier with my experience..This is the third vehicle I purchase from him..Thanks my dear friend.. More
by bbaugh
September 26, 2017
Worst costumer service ever I bought a 2016 cargo van with Hyundai Empire of Fall River and they listed for $19,999. at the time of the purchase and came up with a disclaimer of I bought a 2016 cargo van with Hyundai Empire of Fall River and they listed for $19,999. at the time of the purchase and came up with a disclaimer of $2,000.00 that wasnt on internet. Transfering should be a easy step took more than a 2 weeks drove without my registration. The van had no jack or wrench and window was loose. No success to get anything solved. More
by Dan1234
Employees Worked With
Paul sales manager and Johnathan and kory
September 26, 2017
Perfect Great,first time financing a vehicle and felt really comfortable with all the information I received.Jose is a very helpful man really helped me under Great,first time financing a vehicle and felt really comfortable with all the information I received.Jose is a very helpful man really helped me understand what it takes to finance a car for the future. More
by garciakevin_23
Employees Worked With
Jose Diaz
September 24, 2017
satisfied customers!!!!! It was a wonderful experience and would definitely refer my family and friends to Empire Hyundai! I felt Joey was professional and knowledgeable and w It was a wonderful experience and would definitely refer my family and friends to Empire Hyundai! I felt Joey was professional and knowledgeable and worked diligently to get me into my 2018 Elantra! I couldn't be any happier More
by gaym1964
Employees Worked With
