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Empire Hyundai Inc

Fall River, MA

3.5
1,231 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,231 reviews

October 26, 2017

Quite satisfied!!!! I was treated with the upmost respect by this dealership. They took the time to understand and help me. As far as I am concerned the went above and be More

by winnd77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ, Steve and Aaron
Oct 30, 2017 -

Empire Hyundai Inc responded

Wow! Thank you so much for your kind words about Joseph and Empire Hyundai. It is important to us that our customers are always taken care of and given the highest quality service. We are so excited to hear that our team was able to help you with your credit and get you into your perfect car. We are glad you made the switch to Hyundai! We look forward to seeing you in the future.

October 26, 2017

Great and easy Approval even with bad credit and low down payment. Test drive anything and they answer any question. I would definitely recommend them to anyone need More

by matt.gervais97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 30, 2017 -

Empire Hyundai Inc responded

Matt, we appreciate you taking the time to leave us a review. We are so glad Jose could answer all of your questions and get you into a new car. Thank you for the recommendation, we hope to see you soon!

October 26, 2017

Ron is the best! Ron was amazing and treated my family as his own. He even put his phone out streaming the football game for my husband to watch! More

by marytmac728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 30, 2017 -

Empire Hyundai Inc responded

Thank you for taking the time to provide us with feedback. We are thrilled to hear that Ron was so helpful and your experience with Empire Hyundai was enjoyable! Please let us know if there is anything else we can do to help.

October 25, 2017

Fantastic My highest regards to Daniel on the sales staff. He walked me through learning all the new feature my car has with the upmost patience as I tend to as More

by michelle.finethy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chantre
Oct 26, 2017 -

Empire Hyundai Inc responded

Thank you for taking the time to let us know how great Daniel was for you, when learning about your new vehicle! We really appreciate hearing it!

October 23, 2017

Very Satisfied with the Sales Staff I actually met many of the sales staff over the two days I spent deciding to make my purchase however my reason for continuing with Empire was based e More

by dscottpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Daniel Chantre, Eric Moura , Bryce Sewall,
Oct 24, 2017 -

Empire Hyundai Inc responded

That is wonderful to hear! Thank you so much for taking the time to provide us with feedback. We are thrilled to hear that Chris was so helpful. We will definitely pass the praises along to him. Please don't hesitate to let us know how we can be of assistance to you in the future. Take care!

October 22, 2017

Great experience Tony was very Professional and understood what I was looking for and willing to spend he Delivered my vehicle as promised The hole experience was a wi More

by tinkntig1319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reis
Oct 24, 2017 -

Empire Hyundai Inc responded

We appreciate the review and it is good knowing that Tony worked so well with you and delivered the vehicle you needed! Thanks so much and we look forward to working with you again in the near future!

October 21, 2017

Great service Aaron was awesome he greeted me as soon as I walk through the door. He was friendly respectful and very knowledgeable about the vehicles. He taught me More

by sorcutt1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 24, 2017 -

Empire Hyundai Inc responded

It is awesome knowing that Aaron treated you so well and gave you such a fantastic experience! thanks for the review and we hope you stop back in and see us if you need anything else!

October 18, 2017

daniel chantre was the best i have went to so many delaerships in the past and never ben so happy then the way i am now i will be seending all my friends and family in to get the More

by josersanchez63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : daniel chantre, Tyler Torres
Oct 19, 2017 -

Empire Hyundai Inc responded

We're happy to hear that Daniel took such great care of you, Jose! Thank you for your excellent review, and we look forward to working with anyone you recommend to us. Thanks again!

October 18, 2017

Empire: Does It Strike? Every salesperson here at Empire is very professional, hard-working and knowledgeable. Tyler Torres strikes me the most when I think of this dealersh More

by ryan.w.medeiros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Rodriguez, Tyler Torres
Nov 03, 2017 -

Empire Hyundai Inc responded

Thank you for taking the time to share your experience, Ryan. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

October 16, 2017

Happy Hyundai customer Tony Reis is an awesome salesperson .He treated us with professionalism and courtesy it was a great experience for my family and I. I will definitely More

by robmasonri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2017 -

Empire Hyundai Inc responded

Thank you for the wonderful feedback! We are so proud that Tony was able to earn your repeat business! We look forward to working with you again in the future!

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