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Empire Hyundai Inc

Fall River, MA

3.5
1,231 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,231 reviews

January 13, 2018

2018 Geneis G90 Empire Genesis/ Hyundai: Review 1/13/2018 Hello Everyone ! It’s time to write a review on my latest car buying venture. I'm still going stron More

by timsdart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Devlin, Steve Thomas
Jan 16, 2018 -

Empire Hyundai Inc responded

Timothy, we're beyond happy to know that Brandon and our team were able to provide you with an outstanding experience. We're glad to know Brandon was able to go above and beyond! We hope you enjoy your new Genesis G90. From all of us here at Empire, we love that you're now a part of the family! We'd love to continue seeing you here!

January 07, 2018

“Like no other” After Almost 4Hours of negotiating with Ronnie and the Managers at Empire Hyundai between the giggles and everything else These Guys worked their way More

by MANDYMEDEIROS211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2018 -

Empire Hyundai Inc responded

We are thrilled to know you had such a wonderful experience at our dealership! We hope you enjoy your new car and we look forward to the chance to work with you again in the future!

January 04, 2018

Lying, Manipulating, Thiefs Was told I needed work done, costing in the thousands that was not needed at all. Good thing because the warranty I bought is worthless. More

by Dissatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
January 02, 2018

Purchase 2018 Hyundai Sante Fe Sport Worked with Ron Webb before and he again showed us excellent customer service. End results purchased a new vehicle and very satisfied with his servic More

by debbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2018 -

Empire Hyundai Inc responded

Wonderful! We love knowing that Ron's level of service brought you back to us, Debbi! Thank you for taking the time to share your thoughts with us and enjoy your new Santa Fe Sport!

January 01, 2018

Great salesman Ron - Fast negotiations - great dealership We had a prior experience with this dealership a few months back and wasn't impressed but this time was totally different. Ron was a great salesman, v More

by Sonatagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Sewall
Jan 03, 2018 -

Empire Hyundai Inc responded

Thank you for being our customer. It's great to hear that you were well taken care of by Ron! We greatly appreciate your business and feedback to us. Please let us know if there is anything we can do to further assist you. Have a great day and enjoy your new Sonata!

December 29, 2017

Get yourself to Empire Hyundai! Great car, great dealer, great price!!!! This was my first time leasing a car and Ron made the process easy and seamless, definitely look forward to w More

by Salmeida4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2018 -

Empire Hyundai Inc responded

It's great to know you liked our staff! We do our best to treat all customers like family. Thanks for your business and for taking time to leave a review.

December 23, 2017

Service and reconditioning of vehicle I brought my 2009 toyota tacoma in for service oil change cabin filter and vehicle over all inspection also a cleaning inside and out this is a work More

by LEE CREEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Veader
Dec 28, 2017 -

Empire Hyundai Inc responded

This is the type of feedback we love to get, Lee! Thank you so much for taking the time to share your recent service experience with us. We're happy that we were able to get your truck looking new again. We appreciate the recommendation and kind words about our staff. Please let us know how we can help with any of your vehicle needs in the future. Thank you!

December 20, 2017

EXCELLENCE ITS A VERY GREAT PLACE TO PURCHASE CARS. PRICES ARE AFFORDABLE. THE EMPLOYEES MASTER THE CALCULATION OF THE MONTHLY PAYMENTS AND MAKE IT SO EASY TO FI More

by zephirin.anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
adpsocialmarketing Admin, Aaron Medeiros , Chris Swann
Dec 21, 2017 -

Empire Hyundai Inc responded

Thank you for taking the time to provide us with feedback. We are so happy to hear that you had a great experience. If you need anything at all, please don't hesitate to contact us or stop by. Have a wonderful day!

December 18, 2017

happy I was treated with respect and thanked for being a repeat customer. Dan was pleasant to work with and took the extra time needed to understand all t More

by kraemerfandn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chantre
Dec 19, 2017 -

Empire Hyundai Inc responded

Thank you for the review, it makes us very happy to hear that you were treated with the respect and professionalism that you deserve! It really does mean a lot to us that you trust us with your business time and again. We look forward to seeing you next time!

December 15, 2017

Best salesman out there My salesman was a true gentleman I would recommend him to anyone chris was absolutely wonderful if you are looking to purchase a car please go see hi More

by munizwanda29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swann
Dec 19, 2017 -

Empire Hyundai Inc responded

We are happy that Chris provided you with such great customer service! Thank you for the wonderful feedback and five-star rating. Please come see us again!

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