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Empire Hyundai Inc

Fall River, MA

3.5
1,231 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,231 reviews

March 14, 2018

Fun and pressure free dealership I felt very comfortable working with Ron, Peter,and Josh. They made the experience fun and worked hard to find the perfect vehicle for me...I absolute More

by kris46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter DeCunha, Josh Mello
Mar 16, 2018 -

Empire Hyundai Inc responded

Thank you for the review, Kris, we're happy to hear that Ron, Peter and Josh were all able to give you a fun and comfortable buying experience with us, congrats on the new car! We hope that we can see you again when you're ready for your first service appointment!

March 08, 2018

Easy and great experience! My second time going to this location and they are amazing. Ron Webb was an amazing car sales man and I would highly recommend him! More

by nikoled.braga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2018 -

Empire Hyundai Inc responded

Thank you for the 5-star review! We are so glad to hear that your experiences have been great, and we appreciate you coming back to work with us. Let us know if you need anything else, and have a wonderful day!

March 06, 2018

Professional and friendly I’ve trusted Empire Hyundai with my car needs for the past 3 years when I first leased a vehicle with them. My lease was up and I naturally went back. More

by Tonya88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Medeiros
Mar 07, 2018 -

Empire Hyundai Inc responded

Thank you for the great feedback, Tonya! We are so glad that you came back to work with us, we take a lot of pride in providing a high-quality customer experience. Take care of that Accent, and if you need anything else from us, please let us know!

February 28, 2018

Thanks to everyone Thank you Ronnie Webb and Doug for all your help. I really appreciate all the help on getting my new car. Everyone was very nice and willing to make s More

by Nicole94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug
Mar 02, 2018 -

Empire Hyundai Inc responded

Nicole94, we appreciate you taking the time to leave us a great review. We are glad that Ronnie and Doug were able to provide you with a great experience. We hope you are enjoying your new car and we hope to see you again soon!

February 21, 2018

2016 hyundai accent We had a pleasant experience at empire Hyundai RON Webb was very helpful in our buying a 2016 Hyundai accent and we were satisfied with the deal More

by big nascar fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2018 -

Empire Hyundai Inc responded

We truly appreciate you taking the time share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Ron. If you need anything else, please let us know. We hope you are enjoying your Hyundai Accent, and we look forward to working with you again!

February 13, 2018

Always go to Ronnie Webb Went to Hyundai and had Ronnie Webb he's is not ur typical sales man he was honest and cared about my needs for my family. I love my brand new santa f More

by Fsoares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Devlin
Feb 14, 2018 -

Empire Hyundai Inc responded

Thank you for taking the time to share feedback with us! We pride ourselves on helpful and honest staff, like Ronnie. We are thrilled that he was able to provide you with an excellent experience. Please let us know if there is anything else we can do for you in the future! Enjoy your Santa Fe!

February 07, 2018

2018 Sonata Ron Webb did an excellent job selling us our second vehicle with Empire HYundai and Andre Mendes helped get us a good price. Will be back to buy anoth More

by SueS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Empire Hyundai Inc responded

This is absolutely wonderful to hear, Sue! Thank you for taking the time to share your car buying experience with Ron and Andre. We truly do appreciate and value your business and looking forward to working with you again in the future!

January 27, 2018

Efficient, timely and stress free! This is the 8th family car for us at Empire Hyundai and I am very pleased with the experience from beginning to end. Always dealt with Ron Webb and a More

by sheena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Empire Hyundai Inc responded

Thank you for your continued loyalty to Empire Hyundai, Sheena! It's always our pleasure doing business with you. Enjoy your new Tucson and we hope to see you again in the future!

January 27, 2018

Excellent! The dealership was havinf wonderful deals and was able to give me an even better deal! Everyone there was nothing but polite and informative! I will d More

by Heyoheyo12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Empire Hyundai Inc responded

That's excellent! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. Enjoy your new vehicle!

January 19, 2018

Lies, deceit and forgery. If zero were a rating this is what I would give this dealership. I understand the need to make a profit but there is no need to do so by misleading th More

by Hyundai2018
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Donald Devlin, James Washington , Daniel Chantre
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