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Empire Hyundai Inc

Fall River, MA

3.7
1,238 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a ...
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428 Pleasant St

Fall River, MA

02721

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Showing 1,238 reviews

March 29, 2018

Love the new wheels Couldn't be happier with this 2018 Elantra Our sales guy Ron Webb was nothing but spectacular from working the numbers to going through all the featu More

by Krysta Kiernan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Empire Hyundai Inc responded

Thank you so much for the review and recommendations, Krysta. We're glad that Ron did a spectacular job while getting you into a new vehicle, we hope you love it! Come back and visit us again when you're ready for your first service appointment!

March 28, 2018

Hassel Free!! I just leased a new Elantra from Ron Webb at Empire Hyundai, and I couldn’t be happier. I had questions, concerns but Ron answered and took care of th More

by Hassel free
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Empire Hyundai Inc responded

We're glad that Ron was able to give you a hassel-free experience with us, congrats on your new vehicle! Thank you so much for the review, come see us again when you're ready for your first service appointment!

March 24, 2018

Worst Dealership By far the worst car dealership I have ever been to. The management lies to you and it takes forever to get your car registered . I have never been to More

by Sharonpailva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Carvalho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Devlin
March 21, 2018

Good service, friendly and helpful They are very friendly specially the sale person Ronald Webb, he help us in what we wanted thanks. It is a very good dealer the experience was very ex More

by Jessi & Luis23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2018 -

Empire Hyundai Inc responded

Thank you for your review! we are so happy to hear you had a great experience with us! Ronald will be so pleased to hear your kind words! We look forward to seeing you back again soon!

March 20, 2018

Extremely disappointing Empire Hyundai is in the business of screwing over customers more than helping them find a car. I went there with a specific car in mind, that I had More

by JaredM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ayane, DJ, Andre
March 19, 2018

My experience Great customer experience. I would recommend them to anyone looking for a vehicle. The experience sales team really gives you their all to get the job More

by Rich123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2018 -

Empire Hyundai Inc responded

Thank you for your review! We are so happy to hear you had a great experience with us! We look forward to seeing you back again soon!

March 15, 2018

Buying made easy Ronnie was super thorough and sincere. He walked me through my options and made sure I didn't have any questions. I would recommend seeing Ronnie any More

by Nicole Ferreira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Empire Hyundai Inc responded

Nicole, we are so glad Ronnie was able to provide you with a great buying experience. We appreciate the recommendation and the 5-star rating and we hope to see you again soon!

March 14, 2018

Fun and pressure free dealership I felt very comfortable working with Ron, Peter,and Josh. They made the experience fun and worked hard to find the perfect vehicle for me...I absolute More

by kris46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter DeCunha, Josh Mello
Mar 16, 2018 -

Empire Hyundai Inc responded

Thank you for the review, Kris, we're happy to hear that Ron, Peter and Josh were all able to give you a fun and comfortable buying experience with us, congrats on the new car! We hope that we can see you again when you're ready for your first service appointment!

March 08, 2018

Easy and great experience! My second time going to this location and they are amazing. Ron Webb was an amazing car sales man and I would highly recommend him! More

by nikoled.braga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2018 -

Empire Hyundai Inc responded

Thank you for the 5-star review! We are so glad to hear that your experiences have been great, and we appreciate you coming back to work with us. Let us know if you need anything else, and have a wonderful day!

March 06, 2018

Professional and friendly I’ve trusted Empire Hyundai with my car needs for the past 3 years when I first leased a vehicle with them. My lease was up and I naturally went back. More

by Tonya88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Medeiros
Mar 07, 2018 -

Empire Hyundai Inc responded

Thank you for the great feedback, Tonya! We are so glad that you came back to work with us, we take a lot of pride in providing a high-quality customer experience. Take care of that Accent, and if you need anything else from us, please let us know!

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