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Empire Hyundai Inc
Fall River, MA
1,238 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 8:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,238 reviews
March 29, 2018
Love the new wheels Couldn't be happier with this 2018 Elantra Our sales guy Ron Webb was nothing but spectacular from working the numbers to going through all the featu Couldn't be happier with this 2018 Elantra Our sales guy Ron Webb was nothing but spectacular from working the numbers to going through all the features with us. It's definitely a sigh of relief when the salesman doesn't just try and sell you a car but to make sure that we were 110% satisfied. Highly recommend anyone who is in the market for a new or certified preowned car to go check out Empire Hyundai and talk with my boy Ron. Thanks for everything Ron and reiterate to your boss that you need a raise!! Well done!! More
by Krysta Kiernan
Employees Worked With
March 28, 2018
Hassel Free!! I just leased a new Elantra from Ron Webb at Empire Hyundai, and I couldn’t be happier. I had questions, concerns but Ron answered and took care of th I just leased a new Elantra from Ron Webb at Empire Hyundai, and I couldn’t be happier. I had questions, concerns but Ron answered and took care of them all. The experience was hassel free, and within a few hours I was driving home in my new car!! If anyone I know is in the market for a new car, I would highly recommend Ron Webb and Hyundai!! Thank you More
by Hassel free
Employees Worked With
March 24, 2018
Worst Dealership By far the worst car dealership I have ever been to. The management lies to you and it takes forever to get your car registered . I have never been to By far the worst car dealership I have ever been to. The management lies to you and it takes forever to get your car registered . I have never been to a dealership that has been so unprofessional. Total rip off please do your research before stepping foot into Empire Hyundai! More
by Sharonpailva
March 21, 2018
Good service, friendly and helpful They are very friendly specially the sale person Ronald Webb, he help us in what we wanted thanks. It is a very good dealer the experience was very ex They are very friendly specially the sale person Ronald Webb, he help us in what we wanted thanks. It is a very good dealer the experience was very excellent I will recommend them any time. I will recommend to go to the best sale person Ronald Webb. More
by Jessi & Luis23
Employees Worked With
March 20, 2018
Extremely disappointing Empire Hyundai is in the business of screwing over customers more than helping them find a car. I went there with a specific car in mind, that I had Empire Hyundai is in the business of screwing over customers more than helping them find a car. I went there with a specific car in mind, that I had called and asked about, and was assured it is in the lot ready to be shown. Once I arrived there I was greeted by an associate who insisted that instead of looking at the car I arrived for I should let him run my credit and let him tell me what's best for me... After realizing that my car is I'm fact not at that location, they directed me to the location it was at, and said my test drive would be driving it back. We agreed upon a fair price for the car, and at the last second they tried pilling up enough fees to bring the price back to what they wanted the whole time. I got a long run around saying they refuse to tell me any financing options over the phone, and also was told if I tried to get financing elsewhere the deal was off. Finally a man named Andre, who claimed he was the financed manager but was actually the sales manager, told me I have no option about the fees, and that call ended with him literally hanging up on me after rudely saying "The deal is back up to the original price plus the fees." I don't know much about business but this is no way to treat a potential customer. I reached out to Casey, the store manager, to inform her of the unprofessional, shady, and fraudulent employees she employs and it took me 4 times trying to reach out to her before I finally spoke with her! Her response to my 4th call was, oh yeah I remember hearing about this... I left 2 messages for her not even 36 hours prior. It's clear to me she was going to ignore my complaint. At this point in waiting her response, but I'm not holding my breath. She will not contact me, and they will continue to run a business full of crooks. More
by JaredM
Employees Worked With
Ayane, DJ, Andre
March 19, 2018
My experience Great customer experience. I would recommend them to anyone looking for a vehicle. The experience sales team really gives you their all to get the job Great customer experience. I would recommend them to anyone looking for a vehicle. The experience sales team really gives you their all to get the job done. More
by Rich123
Employees Worked With
March 15, 2018
Buying made easy Ronnie was super thorough and sincere. He walked me through my options and made sure I didn't have any questions. I would recommend seeing Ronnie any Ronnie was super thorough and sincere. He walked me through my options and made sure I didn't have any questions. I would recommend seeing Ronnie any time! More
by Nicole Ferreira
Employees Worked With
March 14, 2018
Fun and pressure free dealership I felt very comfortable working with Ron, Peter,and Josh. They made the experience fun and worked hard to find the perfect vehicle for me...I absolute I felt very comfortable working with Ron, Peter,and Josh. They made the experience fun and worked hard to find the perfect vehicle for me...I absolutely love my Jeep. It’s exactly what I was looking for. The atmosphere there was very casual, fun and low-key. I’ve told several of my friends about Empire, even though it’s a bit of a ride for us...it’s worth the trip. More
by kris46
March 08, 2018
Easy and great experience! My second time going to this location and they are amazing. Ron Webb was an amazing car sales man and I would highly recommend him! My second time going to this location and they are amazing. Ron Webb was an amazing car sales man and I would highly recommend him! More
by nikoled.braga
Employees Worked With
March 06, 2018
Professional and friendly I’ve trusted Empire Hyundai with my car needs for the past 3 years when I first leased a vehicle with them. My lease was up and I naturally went back. I’ve trusted Empire Hyundai with my car needs for the past 3 years when I first leased a vehicle with them. My lease was up and I naturally went back. I first worked with Aaron who showed me what would work with my budget and was very friendly and upfront about everything. I later went to other dealerships to shop around and totally felt the salesmen were super aggressive with me and just wanted the sale. I returned back to Empire and had the pleasure of working with Ron Webb. He was extremely welcoming to me and my family and made A point of being realistic about our needs. He is truly passionate about Hyundai and assured us that my currrent vehicle was the utmost safest vehicle. I felt like he resold me my current Hyundai (With the reassurance of safety and reliability) and seeing as I LOVE my Accent I decided to buy out my lease. I am extremely happy with the service at Empire Hyundai and highly recommend It to everybody! Buying or leasing a vehicle can be stressful, Ron Webb is great at what he does and is extremely genuine about helpful you to make the best decision based on your needs and current situation. Like Ron had said “The cars sell themselves” so finding the right person to guide you along the way makes the world of a difference. Thank you Ron Webb and Empire Hyundai for exceeding my expectations once again!!! More
by Tonya88
