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Empire Hyundai Inc
Fall River, MA
1,231 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,231 reviews
April 13, 2018
My saleman was Ron Web who went out of his way Upper Managment SUCKS!!! I beleive they put too much pressure on selling Hyundai's. I wanted the 2016 Nission Altima in the lot and told two sales rep Upper Managment SUCKS!!! I beleive they put too much pressure on selling Hyundai's. I wanted the 2016 Nission Altima in the lot and told two sales reps that. Upper managment lied and said I only qualified for a new car. That doesn't make sense and when it doesn't make sense it's usually a lie. I was pushed into a car I can't afford. I called 3 days after to get out of the contract and get the Altima but they lied again and said I couldn't Now I have to hire a lawyer to view my rights. Thanks alot upper management. ..I would never recommend you company...you take total advantage of the little people!!!!! More
by Kimberlid1959
April 10, 2018
Overall great! Ron made the car buying process easy and fun. He brought us cupcakes and had a great sense of humor. The wait was not long, and the finance department Ron made the car buying process easy and fun. He brought us cupcakes and had a great sense of humor. The wait was not long, and the finance department will get you approved for the best rate. I love my Sonata. The price was good after some negotiating, like all dealerships. I would recommend them, and go again. More
by AshL84
April 02, 2018
Great deal with great service go to Empire Hyundai I am so very pleased with my purchase. Fall River Empire Hyundai was wonderful, professional, considerate of my wishes. I love my Nissan and what a g I am so very pleased with my purchase. Fall River Empire Hyundai was wonderful, professional, considerate of my wishes. I love my Nissan and what a great deal Thank you Brandon, Ronald and Bryce. More
by Dawn
March 29, 2018
Love the new wheels Couldn't be happier with this 2018 Elantra Our sales guy Ron Webb was nothing but spectacular from working the numbers to going through all the featu Couldn't be happier with this 2018 Elantra Our sales guy Ron Webb was nothing but spectacular from working the numbers to going through all the features with us. It's definitely a sigh of relief when the salesman doesn't just try and sell you a car but to make sure that we were 110% satisfied. Highly recommend anyone who is in the market for a new or certified preowned car to go check out Empire Hyundai and talk with my boy Ron. Thanks for everything Ron and reiterate to your boss that you need a raise!! Well done!! More
by Krysta Kiernan
Employees Worked With
March 28, 2018
Hassel Free!! I just leased a new Elantra from Ron Webb at Empire Hyundai, and I couldn’t be happier. I had questions, concerns but Ron answered and took care of th I just leased a new Elantra from Ron Webb at Empire Hyundai, and I couldn’t be happier. I had questions, concerns but Ron answered and took care of them all. The experience was hassel free, and within a few hours I was driving home in my new car!! If anyone I know is in the market for a new car, I would highly recommend Ron Webb and Hyundai!! Thank you More
by Hassel free
Employees Worked With
March 24, 2018
Worst Dealership By far the worst car dealership I have ever been to. The management lies to you and it takes forever to get your car registered . I have never been to By far the worst car dealership I have ever been to. The management lies to you and it takes forever to get your car registered . I have never been to a dealership that has been so unprofessional. Total rip off please do your research before stepping foot into Empire Hyundai! More
by Sharonpailva
March 21, 2018
Good service, friendly and helpful They are very friendly specially the sale person Ronald Webb, he help us in what we wanted thanks. It is a very good dealer the experience was very ex They are very friendly specially the sale person Ronald Webb, he help us in what we wanted thanks. It is a very good dealer the experience was very excellent I will recommend them any time. I will recommend to go to the best sale person Ronald Webb. More
by Jessi & Luis23
Employees Worked With
March 20, 2018
Extremely disappointing Empire Hyundai is in the business of screwing over customers more than helping them find a car. I went there with a specific car in mind, that I had Empire Hyundai is in the business of screwing over customers more than helping them find a car. I went there with a specific car in mind, that I had called and asked about, and was assured it is in the lot ready to be shown. Once I arrived there I was greeted by an associate who insisted that instead of looking at the car I arrived for I should let him run my credit and let him tell me what's best for me... After realizing that my car is I'm fact not at that location, they directed me to the location it was at, and said my test drive would be driving it back. We agreed upon a fair price for the car, and at the last second they tried pilling up enough fees to bring the price back to what they wanted the whole time. I got a long run around saying they refuse to tell me any financing options over the phone, and also was told if I tried to get financing elsewhere the deal was off. Finally a man named Andre, who claimed he was the financed manager but was actually the sales manager, told me I have no option about the fees, and that call ended with him literally hanging up on me after rudely saying "The deal is back up to the original price plus the fees." I don't know much about business but this is no way to treat a potential customer. I reached out to Casey, the store manager, to inform her of the unprofessional, shady, and fraudulent employees she employs and it took me 4 times trying to reach out to her before I finally spoke with her! Her response to my 4th call was, oh yeah I remember hearing about this... I left 2 messages for her not even 36 hours prior. It's clear to me she was going to ignore my complaint. At this point in waiting her response, but I'm not holding my breath. She will not contact me, and they will continue to run a business full of crooks. More
by JaredM
Employees Worked With
Ayane, DJ, Andre
March 19, 2018
My experience Great customer experience. I would recommend them to anyone looking for a vehicle. The experience sales team really gives you their all to get the job Great customer experience. I would recommend them to anyone looking for a vehicle. The experience sales team really gives you their all to get the job done. More
by Rich123
Employees Worked With
March 15, 2018
Buying made easy Ronnie was super thorough and sincere. He walked me through my options and made sure I didn't have any questions. I would recommend seeing Ronnie any Ronnie was super thorough and sincere. He walked me through my options and made sure I didn't have any questions. I would recommend seeing Ronnie any time! More
by Nicole Ferreira
Employees Worked With
