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Empire Hyundai Inc

Fall River, MA

3.6
1,237 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,237 reviews

June 16, 2020

I have bought at least 10 to 15 cars In the past years. I have bought at least 10 to 15 cars In the past years. But never ever had experience like this. They lie Treat there customer horrible The GENE More

by Jacob88
Recommend Dealer
No
Employees Worked With
Joseph Carvalho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Carvalho
June 15, 2020

Having the most horrible time with Empire. It is past 6 weeks since I bought my car and they still have not registered it. Read the documents they ask you to sign before signing! They sell your email addr More

by Jojo
Recommend Dealer
No
Employees Worked With
Kasey Mathias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred, sales, Rick Torres
May 16, 2020

Customer Service I bought two cars from Empire Hyundai. Twice they treated me and my wife like we were the help. If you don't have A+ credit with a huge down payment a More

by estebanvelez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2020

I purchased my car from them almost 2 years ago. Everytime I have a question about my car's warranty or protection plan I get my call transfered around the dealership from one person to the next unt More

by Nbjay85
Recommend Dealer
No
Employees Worked With
Calls from one to another
February 24, 2020

I went down to Empire to look for a car, and was greeted by the nicest salesman, Scott. He was extremely helpful and knowledgeable, and was able to answer any questions I had! He got me a great deal on a ca More

by PatriotsFan
Recommend Dealer
Yes
Employees Worked With
Scott DeSimas, Donald Devlin
December 13, 2019

Great experience excellent service very respectfu it was a great you should have more individuals like the one that I dealt with thanks Jesse Soares More

by Williampwheeler1976
Recommend Dealer
Yes
Employees Worked With
Jesse Soares
December 13, 2019

Greatest experience I ever had buying a car my sales person brand went above and beyond to make me feel comfortable I have less than perfect credit and was treated poorly at a few other dealerships and More

by mariyahsky13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Devlin
December 07, 2019

Scott was a such a great salesman! He was very helpful and informative, and was able to answer all my questions! He put my needs and interests first, and got me the best deal on a car! I highly recommend More

by Kaitlin.sd44
Recommend Dealer
Yes
Employees Worked With
Scott DeSimas
December 05, 2019

Terrible Sales These folks are terrible. They call you and tell you they have the car in-stock and when you arrive, surprise there is no car available. More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DJ
September 12, 2019

Perpetuating the sleezy car salesman stero type Ron, I was looking to buy a suv and saw one online at your dealership. It was a 2019 Santa Fe with 19k miles for 21k. Great deal. Chatted onlin More

by BuyfromNewportHyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donald Devlin
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