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Empire Hyundai Inc
Fall River, MA
1,237 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 8:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,237 reviews
July 17, 2020
My oil change process was very quick took about an hour and a half however we didn’t do a walk-through of the car so I think technically it should’ve been free or some thing the sign said not too sure. and a half however we didn’t do a walk-through of the car so I think technically it should’ve been free or some thing the sign said not too sure. More
by tiannagittens
Verified CustomerEmployees Worked With
Jeffrey Mello
July 17, 2020
I’m always treated very well at empire. Look forward to purchasing my next vehicle there again. My sales agent Ron is fantastic and service department is outstanding. purchasing my next vehicle there again. My sales agent Ron is fantastic and service department is outstanding. More
by Jpvegasdc
July 15, 2020
Brought my Tucson in was acting funny engine light came on was told needed to leave it there so they could check it out was given a loaner ,come to find out it was the engine three days later was informed on was told needed to leave it there so they could check it out was given a loaner ,come to find out it was the engine three days later was informed it was still under warranty that would get replaced ,took a couple of weeks got my car back they were just great .this is my 3rd car I have bought from this dealer they are great. More
by TONYB8961
July 11, 2020
fast service Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. More
by KHBROWN97
Employees Worked With
Andrew Kennedy
July 10, 2020
I am always treated well and the service is great I have bought three cars there now and wouldn't think of going anywhere else. They are just the best. Sales, service, and finance are top notch. I alw I have bought three cars there now and wouldn't think of going anywhere else. They are just the best. Sales, service, and finance are top notch. I always get a great deal More
by WBOWERSZ
Employees Worked With
Other Employees :
Rick Torres, Tony Reis, Andrew Kennedy, Tony Domonte
July 09, 2020
All staff are very helpful, knowledgeable and kind. They explained in detail why my check engine light was on! Kept me updated on when the work would be completed explained in detail why my check engine light was on! Kept me updated on when the work would be completed More
by JULIESTENN
Employees Worked With
Don’t remember the man’s name.
July 09, 2020
Always great service and the technicians are always friendly thank you so much for your help. I will continue to get service there at empire. friendly thank you so much for your help. I will continue to get service there at empire. More
by SLYDIABO
June 29, 2020
If I could give zero stars I would!!! This place is the absolute worst!! I purchased a car from them I’m March 2020 it’s now almost July AND I STILL DONT HAVE A REGISTRATION!!!! Everytime has call I get th absolute worst!! I purchased a car from them I’m March 2020 it’s now almost July AND I STILL DONT HAVE A REGISTRATION!!!! Everytime has call I get the run around, a voicemail or just ignored. I don’t even know how these people function! More
by Amandaleon8314
Employees Worked With
June 28, 2020
I purchased a used pickup truck from empire on june of 2019.They are very vague on the paperwork your signing.When you question them they say it is explained further along.It is not.When I was done I was 2019.They are very vague on the paperwork your signing.When you question them they say it is explained further along.It is not.When I was done I was not given copies of what was signed..I had to go back and tell them I wanted copies.Which was finally given.When I called the dealership multiple times to find out the name of the warranty company,I got the run around .I finally found it in my paperwork ,but was not given any help from empire. .The sales manager{joseph carvalho} told me that the first 2 oil changes were on them.When I needed an oil change, I called the service department and was told they have no record of such an agreement.I tried multiple times to speak to joseph carvalho {sales manager},and left voice messages because he never picked up or returned any calls,I got no response from him .If they promise anything ,get it in writing because they will not deliver.. More
by jjohnson
