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Empire Hyundai Inc
Fall River, MA
1,231 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,231 reviews
July 24, 2020
I was very satisfied with my service xxxx very sociable and tell me I could reach her in because I was taking my car to the Ford place gets I was told that’s where I had to take it because I didn’t want to and tell me I could reach her in because I was taking my car to the Ford place gets I was told that’s where I had to take it because I didn’t want to trade drive all the way to North Attleborough I will be back I was very sad satisfied More
by VOKAM5
Verified CustomerEmployees Worked With
Frank Williamson
July 23, 2020
Friendly and helpful. I went in for oil change and they noticed my brakes were quite worn out. I was given a loaner vehicle rather than sit there all day. I was able to go about my day as planned. noticed my brakes were quite worn out. I was given a loaner vehicle rather than sit there all day. I was able to go about my day as planned. More
by bossladyrose8
Employees Worked With
Rick Torres, Andrew Kennedy
July 23, 2020
Service center was upfront about the diagnostic fee ($120) and potential parts/labor that could be involved when I brought my 2012 Hyundai Sonata in for service. A quick note: If you take your Hyundai ($120) and potential parts/labor that could be involved when I brought my 2012 Hyundai Sonata in for service. A quick note: If you take your Hyundai here for service, it's because you realize you probably have an issue that requires a place with the right diagnostic tools and yes, obviously they use all OEM parts. Parts and labor aren't the cheapest, but I know all issues with my car were addressed appropriately and swiftly with the right fixes applied. At no point did I feel like I was being misled or told I needed anything that wasn't necessary to fix the car. In about 24 hours, they also handled FIVE recalls (all free of charge) because my Hyundai is now 8 years old and had a few piled up. Overall, I'm satisfied with the service I received and notice a big difference with the way my car is now running/driving More
by aarn.hiltn
Employees Worked With
Other Employees :
Andrew & Jeff are both straight shooters...good guys, Andrew Kennedy
July 21, 2020
Very accommodating with scheduling and friendly. Easy to work with and went out of their way to shorten my visit. Clean facility and work area work with and went out of their way to shorten my visit. Clean facility and work area More
by SalembooBoo
July 17, 2020
My oil change process was very quick took about an hour and a half however we didn’t do a walk-through of the car so I think technically it should’ve been free or some thing the sign said not too sure. and a half however we didn’t do a walk-through of the car so I think technically it should’ve been free or some thing the sign said not too sure. More
by tiannagittens
Employees Worked With
Jeffrey Mello
July 17, 2020
I’m always treated very well at empire. Look forward to purchasing my next vehicle there again. My sales agent Ron is fantastic and service department is outstanding. purchasing my next vehicle there again. My sales agent Ron is fantastic and service department is outstanding. More
by Jpvegasdc
July 15, 2020
Brought my Tucson in was acting funny engine light came on was told needed to leave it there so they could check it out was given a loaner ,come to find out it was the engine three days later was informed on was told needed to leave it there so they could check it out was given a loaner ,come to find out it was the engine three days later was informed it was still under warranty that would get replaced ,took a couple of weeks got my car back they were just great .this is my 3rd car I have bought from this dealer they are great. More
by TONYB8961
July 11, 2020
fast service Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. More
by KHBROWN97
Employees Worked With
Andrew Kennedy
July 10, 2020
I am always treated well and the service is great I have bought three cars there now and wouldn't think of going anywhere else. They are just the best. Sales, service, and finance are top notch. I alw I have bought three cars there now and wouldn't think of going anywhere else. They are just the best. Sales, service, and finance are top notch. I always get a great deal More
by WBOWERSZ
Employees Worked With
Other Employees :
Rick Torres, Andrew Kennedy, Tony Domonte
