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Empire Hyundai Inc
Fall River, MA
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,233 reviews
August 13, 2020
I had a car good experience working with Brandon. He took the time to understand what I was looking for and suggested vehicles that would fit my needs. He was very professional but at the same time he didn't the time to understand what I was looking for and suggested vehicles that would fit my needs. He was very professional but at the same time he didn't make you feel like he was just after your money. If I'm every in the market for a vehicle again, I'll be giving him a call first. More
by Stewie53
Verified CustomerEmployees Worked With
August 11, 2020
I had a service appointment which was handled smoothly and professionally. Work began on time and was completed on schedule. No problems or issues of any kind. Also had a brief visit in the sales depa and professionally. Work began on time and was completed on schedule. No problems or issues of any kind. Also had a brief visit in the sales department and got the information I needed. More
by RussB
August 10, 2020
I have always been satisfied with the service staff when I brought my car in and this time was no different. Very pleased with my experience with them. I brought my car in and this time was no different. Very pleased with my experience with them. More
by donna12655
August 08, 2020
My experience from start to finish was absolutely amazing, easy, and I left extremely excited and happy! I will 100% recommend Empire Hyundai Fall River to anyone. amazing, easy, and I left extremely excited and happy! I will 100% recommend Empire Hyundai Fall River to anyone. More
by juliacabral021
Employees Worked With
August 08, 2020
Purchasing was easy salesman was efficient and friendly he knew what I wanted and found the right car. All in all was a pleasure doing business with him. he knew what I wanted and found the right car. All in all was a pleasure doing business with him. More
by MOED638
Employees Worked With
August 07, 2020
Dealer was incredibly rude. Told me to feel free to text him withany questions, then proceed to go on a rant when I asked for an update on paper work (which ended up delaying how long it took me to get the him withany questions, then proceed to go on a rant when I asked for an update on paper work (which ended up delaying how long it took me to get the car home). Listed price online had fine print which drastically changed the in person price. Employees all over the building where not wearing masks properly and a good amount of them were not wearing them at all. I wouldn't tell my worst enemy to come here More
by Bizz97
Employees Worked With
Matheus Melo
August 07, 2020
Great service department Andrew and Jeff are always very helpful and courteous however the sales department there is absolutely horrible the salespeople are not trained properly they make people wait they n helpful and courteous however the sales department there is absolutely horrible the salespeople are not trained properly they make people wait they never return phone calls ridiculous if it wasn't for the best service I wouldn't even deal with this place Brenda is always very pleasant as well and always very accommodating More
by JJMELLO31
Employees Worked With
Jeffrey Mello, Andrew Kennedy
August 06, 2020
I was very pleased with the customer service very nice people and on time with my services I never have a problem when I go there people and on time with my services I never have a problem when I go there More
by DPOOKY143
Employees Worked With
Other Employees :
Rick Torres, Tyler Torres, Donald Devlin
August 06, 2020
The service dept. was really easy to work with and did a great job!! My truck is running smoothly now and I feel safer on the road! great job!! My truck is running smoothly now and I feel safer on the road! More
by julezdana
August 06, 2020
After bringing my Hyundai in for the 3rd time for the same issue, it was finally diagnosed and 'seems' to be better. Of course this is $1,000+ later Frank was the first employee to actually answer same issue, it was finally diagnosed and 'seems' to be better. Of course this is $1,000+ later Frank was the first employee to actually answer my questions, and present an honest presentation as to what may be the cause of my issues. More
by HyundaiCanDoBetter
