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Empire Hyundai Inc

Fall River, MA

3.4
1,231 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,231 reviews

March 20, 2021

I don’t often write reviews. I am today. I was a challenge for them. Everyone from the sales rep, Ron, to financing and service were simply fantastic. They honestly went above and beyond to get me i More

by irish0924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Torres
March 18, 2021

Everyone at this dealership was extremely friendly made u feel at home! Would recommend highly to anyone i know! Would deffinitly go back next time! More

by Tabbykat0726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savanna and nelson
March 14, 2021

Just bought our 4th Accent. This was our first time at Empire Hyundai. There was a misunderstanding over the advertised price but Steve Vieira (sales) and Joe (finance) worked hard to give us what we were More

by hutchinson.rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vieira
March 06, 2021

Great, very nice and professional. Answers every question you have. I will definitely go there again with my family when shopping for the next car More

by forkids60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Haynes, joe
March 06, 2021

I'm new to financing and Savannah was amazing to work with. She worked with me step by step through the process of getting my brand new 2019 Nissan Versa! More

by Wallaceaaliyah02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah
February 26, 2021

Connor our sales rep was helpful, hard working, and honest. He even was going to meet us on his day off and birthday! I would recommend the dealership as a whole. More

by Dakota Black
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor
February 25, 2021

De Excencia el servicio el gerente Henry, Kelly Días que se portó super profesional conmigo. Le agradezco la ayuda que me brindaron. Más que contenta More

by grdj35311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Dias
February 24, 2021

Allowed zero negotiation. After agreeing on a set price, the next day asked for an extra grand on the down payment, and my payment didn’t change at all. Trade in was valued at one number, purchase and sales More

by Valmeida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Thomas
February 13, 2021

It was arduous at best! Horrible experience. Wasted over 4 1/2 hours at the dealership after I had already made up my mind. Took 3 unnecessary weeks to get my registration and inspection sticker. Would not More

by Lruel326
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Preston Hendricks
February 10, 2021

We were in need of a car, Steve Viera was wonderful and extremely helpful. We left with a 2021 Hyundai Venue and couldn't be happier. Thank you so much!!! More

by rsmjr010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vier
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