Empire Hyundai Inc

Car was not washed or detailed. Had a long scratch on car that wasn't there before I bought it. Tire pressure sensor was on. Had to reset it myself. Shows me they didnt service the car before pickup. Custome that wasn't there before I bought it. Tire pressure sensor was on. Had to reset it myself. Shows me they didnt service the car before pickup. Customer service was good but car maintenance not the best. More

This dealership wants to sell you a car!!! No pressure sales and very friendly!! Everyone involved in my purchase was knowledgeable and the whole process was great!! Great Staff!! sales and very friendly!! Everyone involved in my purchase was knowledgeable and the whole process was great!! Great Staff!! More

Nothing but problems from the start. Ron Webb was excellent. Your mgmt staff not at all. Unprofessional to say the least. Waited 2 hrs for a photocopy of my registration. That I was told was the orig excellent. Your mgmt staff not at all. Unprofessional to say the least. Waited 2 hrs for a photocopy of my registration. That I was told was the original. Was yelled at loudly by Joe the finance director in front of the staff and customers in the show room. I was told by one of the Mgrs it’s ok to drive without a registration. The car is registered so I don’t need the registration and he knows this because he has a lot of cop friends. And no inspection sticker! Then when they hand me the copy of the registration he thanks the girl for coming in on her day off to get me the registration. I’m sorry if the job was done the registration should have been ready and not locked up as I was told. Apparently everything is always locked up and no one with keys Is ever around. More

Savannah was professional and worked well with us. She helped us stay within our budget. She’s has ethical business standards and professional throughout the process. She was so easy to work with. I have helped us stay within our budget. She’s has ethical business standards and professional throughout the process. She was so easy to work with. I have already referred her to two other customers. I am happy to have met and worked with Savannah More

Brandon at the dealership was very helpful with showing me the new car, getting me approved with the financing and everything else. Great job all around me the new car, getting me approved with the financing and everything else. Great job all around More

I enjoyed my buying experience at Empire Pre-Owned. Savannah was superb with her knowledge and expertise of vehicles. She took the time and initiative to understand my needs and helped me purchase my n Savannah was superb with her knowledge and expertise of vehicles. She took the time and initiative to understand my needs and helped me purchase my new Lexus RX 350. More

Purchased a vehicle February 16 2021 its now almost April first and I'm still driving on dealer plates because they can't figure out how to register my truck in CT. Salesman Matt great guy but in general NOT first and I'm still driving on dealer plates because they can't figure out how to register my truck in CT. Salesman Matt great guy but in general NOT HAPPY More

All employees were very helpful, patient, and knowledgeable, we got a great deal and a great car, I have recommended to my friends looking for a great deal. knowledgeable, we got a great deal and a great car, I have recommended to my friends looking for a great deal. More

Great experience with an informative staff. My second purchase here and I will be back. I love my new Sante Fe and the deal that came with it. purchase here and I will be back. I love my new Sante Fe and the deal that came with it. More

Went above and beyond to accommodate me, I got exactly what I wanted. I could not be happier! Great service again. Thank you so much what I wanted. I could not be happier! Great service again. Thank you so much More