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Empire Hyundai Inc

Fall River, MA

3.4
1,231 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,231 reviews

May 11, 2021

Second time was as bad as the first!Thought I would give Second time was as bad as the first! Thought I would give them another chance. They suck! Deceitful, they play you into thinking your getting a deal More

by Goosefam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Carvalho
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Thomas
May 08, 2021

Good service, customer service, it’s my 3rd Hyundai lease and I’m happy with my new suv Tucson. It was a fast transaction , I actually wanted to buy my 2018 Tucson . More

by VERALT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
BRANDON Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

Not what I expected. And I don’t mean that in a good way.felt rushed through. They were worried about the sale and not me. They could have done more cleaning and details on the car as well More

by LadyBap
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Reis
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021

I just bought my second vehicle from Empire Hyundai. Ron Webb was a fantastic salesman, he listened to everything I said, he was not a pushy salesman and he worked with me to meet my needs. The staff was ex More

by judyandjosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

Never again. Cluster xxxx. Got a car with a flat tire and scratched paint. To this day still don’t have the registration. Salesman was nice and understanding. Test drove car days before. Had appointment at 6 More

by Liljim1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Preston Hendricks
April 25, 2021

I came into the dealership scared to get another car, but everything was broken down for me. I was able to get the best deal possible and my sales rep Savannah was amazing. She answered every question I had More

by Smromano401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah cosme
April 23, 2021

One of the best car buying experiences I have ever had. Steve Viera and DJ were beyond helpful and the dealership in whole was a pleasure to deal with. I highly recommend them! More

by dmoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Viera
April 15, 2021

I worked with Steve Viera and not only was he very pleasant to deal with, he understood my needs and went out of his way to make sure I was taken care of. It was one of the easiest and smoothest purc More

by dmoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Viera
April 14, 2021

Car was not washed or detailed. Had a long scratch on car that wasn't there before I bought it. Tire pressure sensor was on. Had to reset it myself. Shows me they didnt service the car before pickup. Custome More

by spavao41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
April 13, 2021

This dealership wants to sell you a car!!! No pressure sales and very friendly!! Everyone involved in my purchase was knowledgeable and the whole process was great!! Great Staff!! More

by Loplyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Devlin
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