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Empire Hyundai Inc
Fall River, MA
1,231 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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July 06, 2008
BEWARE!!! this was the most horrible experience I ever encounter in my time of buying an automobile .. first of all, I came to empire on an ad from the paper that was not adequate in no form or fashion.. encounter in my time of buying an automobile .. first of all, I came to empire on an ad from the paper that was not adequate in no form or fashion.. I was trying to purchase an 08 Elantra that was in the paper for $6,488 . I was told by the salesperson (Steve Pratt) and the manager (Mike Sewall) that the automobile was gonna cost me 17,000 and the automobile that was in the paper was sold. I asked to see the car because they said that it had been sold the day before it was there and there was no marking of any sort to let you know that the car was SOLD. The salesperson (Steve Pratt) then said he was going to pull up another 08' Elantra so when I was waiting, still next to the "SOLD NEWS PAPER." I then asked two sales-men walking by if this was the car in the paper they said, "Yes." I then asked if was sold THEY BOTH SAID, "No." When my salesperson came back (Steve Pratt) with the 08' Elantra I asked him one more time, "Is this car really sold?" The salesperson said, "Yes it is, how many more times are you going to ask?" I couldn't believe it, that was my answer. My question back to the salesperson (Steve Pratt) was then why did those two salespeople say that the 08' Elantra from the paper was not sold? The salesperson (Steve Pratt) had no answer for me so I told him I was leaving because I do not like being lied to. So you think that would be the end of it but no. The salesperson (Steve Pratt) and manager (Mike Sewall) both chased me in my car as I was trying to leave by yelling, "Would you buy the 08' Elantra for $14,500....No? what about $14,000...." and so on. It was the most horrible experience I ever encounter in my life-time of buying an automobile More
by Jfernada
Employees Worked With
Steve Pratt, Mike Sewall
