Empire Hyundai Inc

I wanna thank empire hyundai and sales person Luis Rosario for the fantastic customer service i received when i purchased my 2010 hyundai elantra. I gave them a rating of 5 because every aspect of my Rosario for the fantastic customer service i received when i purchased my 2010 hyundai elantra. I gave them a rating of 5 because every aspect of my car buying experience was wonderful. I would recommend this dealership and Luis Rosario to everyone! More

Luis was a new employee to this dealership for only one week at the time of our visit. He did not let this stop him from trying to negotiate a good deal for us. He was friendly and polite in all of our dea week at the time of our visit. He did not let this stop him from trying to negotiate a good deal for us. He was friendly and polite in all of our dealings while still remaining professional. We would most certainly refer friends to Luis who are in the market for a car. More

My wife and I were interested in the free Sonata giveaway and learning more about Hyundai's in general. Even though we didn't win the giveaway, George made our car shopping experience a very positive one by and learning more about Hyundai's in general. Even though we didn't win the giveaway, George made our car shopping experience a very positive one by giving us all the information he could about the Hyundai brand and letting us test drive two different models. We were very impressed not only by the quality of Hyundai's products, but also by how helpful George was and how much he knows about them. We're very excited about buying a new car, and we hope to ultimately be back for a purchase in the near future. More

My wife and I set out togo food shopping and came home with a new sonota limited. When we arived a dealership we were greeted by Jon who is stiil new to sales he was very personable young man and helpful. with a new sonota limited. When we arived a dealership we were greeted by Jon who is stiil new to sales he was very personable young man and helpful.I have bought new cars in the past and never was able to driver away with the car the same day.I would recommend Jon and the dealership to anyone looking for a new car. THanks Again ED L. More

A friendly atmosphere was maintained throughout our sales purchase experience. Luis Rosario did a great job and showed much patience answering all of our questions. We went looking for a car out of need, but purchase experience. Luis Rosario did a great job and showed much patience answering all of our questions. We went looking for a car out of need, but because we are both retired and have a restricted and limited income, we were very aware of the necessity of keeping the monthly payment at an amount we could afford. Once we found the Touring and learned we could keep the payment at the desired level, the decision to buy was easy. More

Brad was great to work with. He knew the product extremely well and answered all of my questions confidently. Very informative without being pushy. Nice guy, honest, easy to talk to. The dealership extremely well and answered all of my questions confidently. Very informative without being pushy. Nice guy, honest, easy to talk to. The dealership was clean, neat, and everyone was very professional. More

I have used the dealership for sales, service and for body work as well... Rick Torres is a very friendly dealer and Ricky sales makes buying a car very fun and free of hassle I would definitely recommen body work as well... Rick Torres is a very friendly dealer and Ricky sales makes buying a car very fun and free of hassle I would definitely recommend this dealer!!! By the way I already have sent two friends over and they also got a good deal... I have a 2008 Hyundai and one thing I love the most is the warranty that Hyundai offers... Toyota watch out!!! More

George was friendly and did a great job. When We are ready to buy another vehicle. Chances are we will return to Empire Hyundai. He did a great job negotiating and had patience with us. We wish all a ready to buy another vehicle. Chances are we will return to Empire Hyundai. He did a great job negotiating and had patience with us. We wish all at Empire Hyundai a Merry Christmas and Happy New Year Sincerely, David and Melissa More

Although I have the need but not the means for a new car, George was patient and polite, attentive and informative. When I am in the market I will definitely return and give George the opportunity to e car, George was patient and polite, attentive and informative. When I am in the market I will definitely return and give George the opportunity to earn my business. Sincerely Yours, Michael J. McKenney More

I began my car shopping at Empire Hyundai and was promptly greeted by George upon arrival. He took a few moments to get to know me and asked me about the reason for my visit. He immediately began dis promptly greeted by George upon arrival. He took a few moments to get to know me and asked me about the reason for my visit. He immediately began discussing my many options and despite the bitter cold weather, walked me through the enormous lot to physically show me. Before taking (my choice of) the 2011 Hyundai Sonata out for a test drive he thoroughly presented all of the many stock-offered features and was incredibly knowledgable about the vehicle and how it ranked among its peers. There was a lot of technology with the vehicle and he knew much, much more than just the basics, e.g., mpg, engine size, trunk space. I enjoyed listening to his fine points about the many features and how it would relate to and benefit my lifestyle. Unfortunately, I had just begun my search and felt that I needed to do a bit more homework before making my decision, so he was unable to complete a sale that day. He was genuinely concerned that I would visit one of the other (Hyundai) dealers in the area and I assured him that if I indeed decided to purchase (another) Hyundai that it would be with him and this dealership because I felt a great connection with George. He was extremely personable, honest and fair (which sterotypically is not the norm when dealing with auto salespeople -ha!). When all is said and done, had George worked at a neighboring Ford dealership, he would have successfully made a sale the following day. George took the time to follow up with me and ask me how I liked my new vehicle and seemed genuinely happy when I told him how delighted I am with my new Ford Fusion. Although my decision (this time) was not in Hyundai's favor, I had a very enjoyable experience with Empire Hyundai and especially George. Keep up the good work and I will certainly pass along kind regards to my family and friends about my experience. Happy Holidays, Lisa Harbour More