Empire Hyundai Inc

friendly, thoroughly informative salesman...well coordinated (but transparent) sales pitch between salesman & manager...price was obviously marked up to be later marked down....took way too long to coordinated (but transparent) sales pitch between salesman & manager...price was obviously marked up to be later marked down....took way too long to close the deal as they tried to wear me down....no variety (except color) in selection of Elantras....financing was easy & well explained....rate was good More

Jeff met us at the door and welcomed us to Empire Hyundai. We told him we were interested in a Tucson, and he found one in the price range we gave him. He demonstrated the options on the Tucson. H Hyundai. We told him we were interested in a Tucson, and he found one in the price range we gave him. He demonstrated the options on the Tucson. He did a great job describing the safety features. He opened the hood and the doors to tell us about the engine and air bags. We took it for a test drive. He was courteous as he explained how everything worked on the Tucson. After our test drive, we told him that we we would like to buy a Tucson but in a different color. He told us that he would do his best to find one. He then introduced us to the Jeff in the Service Department. He called a few days later to explain he could not find one in New England. We gave him several other color choices. Someone from Empire (sorry we can't remember his name) called back to say the colors we wanted could not be found, but we could eome in and have a choice of Iris Blue or Red in the options we wanted. We returned on Thursday and decided on the Iris Blue. Jeff took care of the paper work, talked with our insurance agent, introduced us to Joe in Finance, and we made the deal. We returned that afternoon, and the Tucson was ours. Before we drove off, Jeff once again reviewed the options with us. We were pleased with our experience at Empire Hyundai. More

Had some warranty work done on my less-than-a-year-old Hyundai. They did a terribly sloppy job. Oil everywhere. Anti-freeze overfilled and spilling everywhere. It just seemed that my car wasn't taken Hyundai. They did a terribly sloppy job. Oil everywhere. Anti-freeze overfilled and spilling everywhere. It just seemed that my car wasn't taken care of very well while at Empire Hyundai. They definitely care more about you when you're buying a car than when you're having free work done on it. More

The sales men were very nice and went out of their way to put me in my car!!! Joe even called me two days after to make sure that I was happy with my 2012 Accent. put me in my car!!! Joe even called me two days after to make sure that I was happy with my 2012 Accent. More

I visited Empire Hyundai on Saturday, November 5th. Jeff S graciously greeted me and enthusiastically responded to all my questions and suggested vehicles that would suit my budget and a test drive. Jeff a S graciously greeted me and enthusiastically responded to all my questions and suggested vehicles that would suit my budget and a test drive. Jeff and I took a short ride and after test-driving a 2010 Accent, I instantly made the decision to purchase this vehicle. Jeff discretely obtained my personal information, discussed vehicle price, trade-in value and a transaction was established. Jeff was exceptionally informative as he completed the formalities and demonstrated the features of my vehicle. Jeff introduced me to the very polite Service Manager and Leslie, the personable finance manager. I was now eagerly prepared to accept ownership of my new vehicle, thanks to Jeff. The purchase of my 2010 Hyundai Accent was a pleasurable experience. The expertise of the above-mentioned personnel at Empire Hyundai is meritorious. More

I had a great experience, Jeff was great and did a hell of a job getting the vehicle I wanted and the price. The Finance part was good the fellow helping was very pleasant but I think we should be able to of a job getting the vehicle I wanted and the price. The Finance part was good the fellow helping was very pleasant but I think we should be able to see what banks approved the loan and for how much. I was told before signing any paper that my car would cost me $309 a month that was after the handshake with Jeffrey Swanger. My monthly bill is $338 a month the financial fellow (sorry forgot his name) told me he could get my apr to 4% if I chose the gap coverage, interior coverage and vinetch coverage. He told me if I didn't choose this option I would be paying a higher monthly payment. I feel I was a false story. Once I get my payment book in I will contact the bank that approved me and I will find out if these options were necessary for my payment of $309 a month. If this is not true Hyundai will lower my monthly payment. Thank you. Option 2 is questionable. More

Jeff worked with my wife and I on getting a Kia. He made the experience of buying a car easy. Jeff was very knowledgeable about the car we bought and he walked us through the whole buy experience. the experience of buying a car easy. Jeff was very knowledgeable about the car we bought and he walked us through the whole buy experience. More

Ryan was very courteous and friendly. He listened to my needs as a new car buyer and did his best to come to the best resolution for both me, the buyer and he, the seller. I walked away extremeley happy a needs as a new car buyer and did his best to come to the best resolution for both me, the buyer and he, the seller. I walked away extremeley happy and satisfied with my purchase and have now recommended both Empire Hyundai and Ryan personally to anyone I know in the market for a new car. More

I rate this dealership as good/great because Faith was very easy to communicate with. She listens well, and was able to offer different vehicles with options that would keep it in my price range. The de very easy to communicate with. She listens well, and was able to offer different vehicles with options that would keep it in my price range. The dealership has a very good selection of new and used vehicles which allows for some flexibility in making a decision. More

We went in looking for a used car at a good price. Jeffrey Swanger was not only helpful and understanding, he was patient! Over the two days we worked with Jeffrey he addressed every question and conc Jeffrey Swanger was not only helpful and understanding, he was patient! Over the two days we worked with Jeffrey he addressed every question and concern we had. I would suggest asking for him by name when shopping for a car at Empire Hyundai. More