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Empire Hyundai Inc

Fall River, MA

3.5
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,233 reviews

August 29, 2012

Very pleased with the expierience we had buying our used elantra, Ricardo and Daniel couldn't of been more friendly and very accomadating to our needs, we spent a few hours with them and we got a very good More

by karengirls4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 07, 2012 -

Empire Hyundai Inc responded

George and Karen, thank you for taking the time to provide your feedback. It is important to us that during the process of a new purchase, everything is seamless and enjoyable for our guests. Daniel and Ricardo are both valued members of our team and we are lucky to have them and glad that they were able to assist you. Please enjoy your new vehicle and return to us in the future. If you haven't yet, follow us on Twitter and Facebook for exclusive specials and content! Thanks again.

August 28, 2012

Syed was extremely helpful and informative. I was having trouble finding the exact vehicle I was looking for. When I eventually did find it at Empire, Syed was able to speed the transaction along so I was a More

by mpapalloraso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2012 -

Empire Hyundai Inc responded

Purchasing a car can be a stressful process and it is one of our highest priorities to ensure that your experience is time-efficient and exceptional. We are lucky to have Syed on our team here at Empire Hyundai of River Fall and are happy that his assistance has created another satisfied customer! Please come to us with future automotive needs and if you haven't yet, follow us on Twitter and Facebook for exclusive offers. Enjoy your new Tucson!

August 17, 2012

Ron Webb was responsible for finding me a car that would fit my needs. He went out of his way to walk me through this experience. Typically I find an experience such as this extremely stressful as a sales More

by jakeriley
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Webb
Dec 07, 2012 -

Empire Hyundai Inc responded

What kind words! Thank you for taking the time to let us know about your experience with us. Ron is a fantastic member of our staff and we are so thankful to have him here at Empire Hyundai of Fall River. We strive to ensure that each guest experiences our dedication to customer service, is comfortable during the process, leaves satisfied with their new vehicle, and is happy with their time spent here. Follow us on Twitter and Facebook for exclusive content and come in again soon.

August 10, 2012

Ronald Webb WAS MY salesperson,he was excellent he explained everything about the car in and out.He took me through process I ended up buying the car.I left very happy and would recommed Ronald Webb t More

by vinrampone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
Dec 07, 2012 -

Empire Hyundai Inc responded

The vehicle purchasing process can be stressful and we are glad to hear that your experience was a positive one. Ronald is an integral member of our team and we are lucky to have him. We strive to provide each guest with time well spent and a vehicle tailored to their needs knowing that you left us as a satisfied customer is great to hear! Follow us on Twitter and Facebook for exclusive content and thanks again for your patronage.

August 04, 2012

Back in 2006, I came to Empire Hyundai to purchase a used car. My dealer was Syed Mahmud back then. He was very understanding, friendly and went out of his way to help me find the car I was looking for. T More

by milkmaid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2012 -

Empire Hyundai Inc responded

Thank you for your feedback! It is our goal to treat our customers with respect and to provide them with outstanding customer service. We are thankful that working with Syed, you were treated with such care. He is an integral part of our staff and hearing that he has helped make the purchasing process for you seamless is fantastic! Come in to see us again and if you haven't yet, follow us on Facebook and Twitter.

August 02, 2012

I came here to purchase a new car for my family and I couldn't be happier! My sales man Ronald W. was the most patient sales man I worked with and I did some serious shopping around. He knew exactly what More

by kglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron, Jerry, Joe C
Dec 07, 2012 -

Empire Hyundai Inc responded

What kind words! We strive to ensure that our guests are given stellar customer service and that the purchasing process is an enjoyable experience. We are lucky to have Ronald as a member of our team and are glad to hear that in working with him, you left as a satisfied customer. Please come in to see us again with future automotive needs and if you haven't already, follow us on Facebook and Twitter! Thanks again for taking the time to write in and enjoy your new vehicle.

July 28, 2012

I would highly recommend Emipre Hyundai when looking for a new/used car. My respresentive Syed was extremely helpful and very professional when trying to stay within my budget. I walked in knowing what car More

by hunneeeee14369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2012 -

Empire Hyundai Inc responded

Thank you for taking the time to rate and review us! Your feedback is important. We are devoted to creating a pleasant atmosphere for our customers and to ensuring that the process is seamless and time-efficient. Syed is an invaluable member of our team and we are thankful that he was able to provide you such a great experience. Come back to see us again for future needs and follow us on Facebook and Twitter for exclusive content. Enjoy your new car!

July 28, 2012

I was lied to my face about the KBB value of my trade in, do they not think everyone lookup the trade in value of their car before they go into a dealership! The salesman was pushy pushy pushy and the sales More

by lzrb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
July 27, 2012

Ronald went out of his way to discuss car models and leasing options with us and walked with us to a lot where we compared styles and colors. If we decide to lease a hyundai we will certainly use Ronald More

by mikeyvmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
Dec 07, 2012 -

Empire Hyundai Inc responded

Thank you for your feedback! We hope that you return to us for your purchasing needs. We here at Empire Hyundai strive to provide our customers with exceptional care and a seamless process. Follow us on Facebook and Twitter for store updates and exclusive content.

July 22, 2012

Sayed was friendly and respectful. Listened to my needs and was not too pusy. He was knowledgable about the car. He did work hard to keep the price down. I like to keep my business in Fall River because I More

by PAWMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2012 -

Empire Hyundai Inc responded

Thank you so much for taking the time to write us! We're lucky enough to have Sayed on board here at Empire Hyundai and know that our commitment to customer service and satisfaction shone through him during your visit judging by your feedback. We hope that if you haven't already, you'll follow us on Twitter and Facebook for exclusive content and come see us again soon.

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