Empire Hyundai Inc
Fall River, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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excellent buying experience. Jeff was attentive. taking time to get me and my husband the best car to fit our family needs. we arrived looking at used vehicles and jeff managed to put us in a safe, reliabl time to get me and my husband the best car to fit our family needs. we arrived looking at used vehicles and jeff managed to put us in a safe, reliable, brand new hyndai elantra for a great price. More
My experience at Empire Hyundai was great until I met with the one of the manager's Syed Mahmud he was nothing but rude and unprofessional by telling me that the deal could not be closed until my mother with the one of the manager's Syed Mahmud he was nothing but rude and unprofessional by telling me that the deal could not be closed until my mother came in so he could explain to her what was going on when my mother didn't visit the dealership once she was only going to cosign and it had nothing to do with her when I was paying the payment. And he told me I could not get my refund of payment back unless a salesmen signed it and he wasn't going to sign it cause he said that the deal wasn't done until my mother came in when she didn't come in threw the whole car buying process. My salesmen Elder Silva was very professional and was no forcing me into a car I didn't want to and felt bad that I couldn't get the car that I intended to purchase. I would not recommend this dealership but I would recommend the Salesmen! Definitely look at your other options before comming here first! More
We are very happy with our experience. This is the second time we have worked with Ronald Webb and wouldnt hesitate to come back for a third. He is very knowledgable and worked very hard to get us into the v time we have worked with Ronald Webb and wouldnt hesitate to come back for a third. He is very knowledgable and worked very hard to get us into the vehicle we wanted both times. More
We recently vivited Empire Hyundai for a pre-owned vehicle. We were greeted outside by a salesman named Syed Mahmud who showed us the pre-owned vehicles. We didn't find anything we liked until he show vehicle. We were greeted outside by a salesman named Syed Mahmud who showed us the pre-owned vehicles. We didn't find anything we liked until he showed us a 2012 pre-owned Elantra. We fell in love with it as soon as we test drove it. We can't thank Syed enough! He was extremely helpul from the selection of the vehicle to the financing which we were dreading. Syed & Joe made the financing part of the sale painless. Syed made us feel very comfortable throughout the whole process. We would definately recommend Syed to our friends & family! Keep up the excellent work Syed!! More
I have to say, I give high praise and recommendation to Syed and the team at Empire Hyundai!! I have been to a few car dealerships the last couple of months and all I received was unsatisfactory service Syed and the team at Empire Hyundai!! I have been to a few car dealerships the last couple of months and all I received was unsatisfactory service and unprofessional sales people that cannot walk the talk. From the moment I entered the parking lot of Empire Hyundai until I left with a 2012 Touring, Everybody made us feel like they have known my husband and me for years, It was the professional sales experience I was impressed with, no run around, it was straight forward meet, greet and qualify the customer. Syed knew we were there to purchase and not haggle, he truly knows his business. Financing was explained in detail and I was very comfortable and very pleased at the signing. I'd give a four thumbs up, but I only have two :) great job guys, I will be back! More
I had an o.k. experience. The salesman (Ron Webb) was great to deal with. But my overall experience with the dealership was just o.k... I went in with an ad from this dealership (push, pull or tow it and great to deal with. But my overall experience with the dealership was just o.k... I went in with an ad from this dealership (push, pull or tow it and get $5000 towards a vehicle in their inventory. Unfortunately this was not true. I feel this was just to get you into that dealership. It was very misleading. I even called to make sure to see if this was true and the secretary assured me it was. I came from out of state just for this deal when I could have used a local dealership instead. In my situation I would not recommend this dealership in the future. I will stay local. However I did purchase a vehicle there but I will use my local Hyundai dealership for the service that is required. More
Went in for a vehicle and came out with so much more! Ron Webb was attentive, knowledgeable, friendly and mighty patient. He listened to our wants and needs - having a large family, small budget and less tha Webb was attentive, knowledgeable, friendly and mighty patient. He listened to our wants and needs - having a large family, small budget and less than stellar credit - and he was able to offer a vehicle we really love and suits our family well! Jerry Sandler offered us great service and stellar advice you don't often get. Joe had our backs all the way to the bank and then some. These are some great people and I'll be happy to recommend this dealership to everyone I know looking for a great auto from a caring dealer. I would only change one thing (which Ron suggested) the vehicle could have been a bit cleaner on the inside. Overall though, my experience at this dealership was outstanding. More
Ronald Webb was very friendly and very helpful with us being able to purchase our vehicle. He made every effort to get us the best deal. The experience was fantastic have him as our salesman. Thank you Ro being able to purchase our vehicle. He made every effort to get us the best deal. The experience was fantastic have him as our salesman. Thank you Ronald :) More
This was the first dealership visited for this model truck. Found the salesman Ron Webb to be very courteous and knowledgeable about the vehicle. I stated my visit as a fact finding visit since I did no truck. Found the salesman Ron Webb to be very courteous and knowledgeable about the vehicle. I stated my visit as a fact finding visit since I did not know what model vehicle I was going to be interested in. We looked at and discussed the Tuscon. Ron was a very good listener, and was eager to assist. He called my home the day after and left a message in a polite follow-up to my visit. I visited 3 other dealerships offering the same model and found some to be very aggressive which is a turn off to me. One dealer offered a very low price to get the sale. The chemistry did not flow between us, and they did not have the color I was interested in. After my decision to go forward with a Hyundai I revisited Empire a week later and Ron recognized me immediately and also called me by name. Very impressive given the number of people he speaks with. Test drove the vehicle and then discussed pricing. We could not agree on the price, it was late and I had to end the visit. A couple of days later I recieved a follow up call from a customer service representative at the dealership stating that Empire would beat any quote and it was guaranteed. Remembering the quote I received from the other dealership I revisted Empire for a third time and Ron greeted me. He took the quote to the GM and Empire beat the competitor's price as stated on the phone. The purchase went through, I was welcomed to the Empire Hyuandi family, and I am a proud owner of a 2013 Hyuandai Tuscon Limited. A couple of days later I was having a problem with the blue tooth connection with the vehicle. Ron was not in and Ricardo Bernadino helped me solve the problem. He too was eager to assist and solved my problem with ease. He went over the features again with me and took his time, did not rush me and made sure I was satisfied. More
We just recently purchased two cars in the same week. The second one was due too the way we were treated by our salesman Daniel Rodriguez , he is an an asset to empire Hyundai, I hope he continues his emplo second one was due too the way we were treated by our salesman Daniel Rodriguez , he is an an asset to empire Hyundai, I hope he continues his employment there for years to come as I will purchase there again and refer anyone I know to him. I can't forget Joe carvahlo, he is the finance mgr. he made us feel as if he really wanted to help us get into these cars, not just another sale. I understand that's what it is all about, that sale. But, we weren't made to feel that way. Joe actually talked to me as his friend and steered me in a direction about my credit that I will benefit greatly from. I think we made some new friends at Empire Hyundai in Fall River, Mass.. More