
Empire Hyundai Inc
Fall River, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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My husband and I drove into Empire Hyundai last Saturday to loook at a replacement vehicle for him. Ricardo met us and was very curteous as he asked for our reason for the visit. We told him and he escorted to loook at a replacement vehicle for him. Ricardo met us and was very curteous as he asked for our reason for the visit. We told him and he escorted us inside, gave us time to browse the showroom and then we sat in his office as he asked pertinent questions to assess our situation. I had a 2010 Sonata with only 37,000 on it and really wasn't ready for another yet. Although we were shopping for my husband, Ricardo ran the numbers for me on a new Sonata, at my request. After my husbands test drive I decided to test drive the Sonata hybrid. Again, Ricardo knew I wasn't in the market and there was no pressure on either of us. I decided later to puchase the vehicle and Ricardo ended up spending the whole day with us, even driving back to our house, several towns away to pick up my car. He traded it for me on my word of its condition and that was very cool. I highly recommend Ricardo Bernadino as a caring and competent sales person. Finally the reason we came to Empire was because of the great service and the people in the service department. We have another Hyundai dealership less than 5 minutes from our house but we chose Empire! More
The purchase of my first BRAND new car was much more bearable with the assistance of Syed Mahmud. He was courteous and very understanding of my "not so perfect" and found a way to get me in a very nice bearable with the assistance of Syed Mahmud. He was courteous and very understanding of my "not so perfect" and found a way to get me in a very nice 2013 Elantra. He worked very hard to make it happen....and make me happy with my final choice. I would recommend working with him, as he went the extra mile to get me in a great car. More
We bought our 2002 Hyundai Sonata 10 years ago from Syed Mahmud at Empire Hyundai. We were really glad when he approached us today to help us. We had come to buy a new car today and he was helpful in every Mahmud at Empire Hyundai. We were really glad when he approached us today to help us. We had come to buy a new car today and he was helpful in every way possible. My husband recognized him immediately. He was as friendly, helpful, courteous and polite today as he was 10 years ago. It was a pleasure to buy a car from him for the second time. He made the whole process easier for us. Buying a car can be very stressful but he made it a lot easier. We would also like to mention George Rodrigues. He assisted us with the financing of our new car. He worked hard to get us the best possible deal that he could. He managed to get us an excellent interest rate, much better than we could have done on our own. He didn't pressure us into buying the extended warrantee but explained its' value to us. Well we purchased the extended warrantee for the first time. He really made it sound like a great deal and we look forward to not having to worry about our car breaking down. We know exactly what is covered and feel real good about purchasing this agreement. And the best part is that we never felt pressure to purchase it. He helped make it a pleasant experience to buy our new car. We would recommend that our family and friends see him when they are in the market for a car. We loved our Sonata and am sure we will love our Elantra just as much. More
excellent buying experience. Jeff was attentive. taking time to get me and my husband the best car to fit our family needs. we arrived looking at used vehicles and jeff managed to put us in a safe, reliabl time to get me and my husband the best car to fit our family needs. we arrived looking at used vehicles and jeff managed to put us in a safe, reliable, brand new hyndai elantra for a great price. More
My experience at Empire Hyundai was great until I met with the one of the manager's Syed Mahmud he was nothing but rude and unprofessional by telling me that the deal could not be closed until my mother with the one of the manager's Syed Mahmud he was nothing but rude and unprofessional by telling me that the deal could not be closed until my mother came in so he could explain to her what was going on when my mother didn't visit the dealership once she was only going to cosign and it had nothing to do with her when I was paying the payment. And he told me I could not get my refund of payment back unless a salesmen signed it and he wasn't going to sign it cause he said that the deal wasn't done until my mother came in when she didn't come in threw the whole car buying process. My salesmen Elder Silva was very professional and was no forcing me into a car I didn't want to and felt bad that I couldn't get the car that I intended to purchase. I would not recommend this dealership but I would recommend the Salesmen! Definitely look at your other options before comming here first! More
We are very happy with our experience. This is the second time we have worked with Ronald Webb and wouldnt hesitate to come back for a third. He is very knowledgable and worked very hard to get us into the v time we have worked with Ronald Webb and wouldnt hesitate to come back for a third. He is very knowledgable and worked very hard to get us into the vehicle we wanted both times. More
We recently vivited Empire Hyundai for a pre-owned vehicle. We were greeted outside by a salesman named Syed Mahmud who showed us the pre-owned vehicles. We didn't find anything we liked until he show vehicle. We were greeted outside by a salesman named Syed Mahmud who showed us the pre-owned vehicles. We didn't find anything we liked until he showed us a 2012 pre-owned Elantra. We fell in love with it as soon as we test drove it. We can't thank Syed enough! He was extremely helpul from the selection of the vehicle to the financing which we were dreading. Syed & Joe made the financing part of the sale painless. Syed made us feel very comfortable throughout the whole process. We would definately recommend Syed to our friends & family! Keep up the excellent work Syed!! More
I have to say, I give high praise and recommendation to Syed and the team at Empire Hyundai!! I have been to a few car dealerships the last couple of months and all I received was unsatisfactory service Syed and the team at Empire Hyundai!! I have been to a few car dealerships the last couple of months and all I received was unsatisfactory service and unprofessional sales people that cannot walk the talk. From the moment I entered the parking lot of Empire Hyundai until I left with a 2012 Touring, Everybody made us feel like they have known my husband and me for years, It was the professional sales experience I was impressed with, no run around, it was straight forward meet, greet and qualify the customer. Syed knew we were there to purchase and not haggle, he truly knows his business. Financing was explained in detail and I was very comfortable and very pleased at the signing. I'd give a four thumbs up, but I only have two :) great job guys, I will be back! More
I had an o.k. experience. The salesman (Ron Webb) was great to deal with. But my overall experience with the dealership was just o.k... I went in with an ad from this dealership (push, pull or tow it and great to deal with. But my overall experience with the dealership was just o.k... I went in with an ad from this dealership (push, pull or tow it and get $5000 towards a vehicle in their inventory. Unfortunately this was not true. I feel this was just to get you into that dealership. It was very misleading. I even called to make sure to see if this was true and the secretary assured me it was. I came from out of state just for this deal when I could have used a local dealership instead. In my situation I would not recommend this dealership in the future. I will stay local. However I did purchase a vehicle there but I will use my local Hyundai dealership for the service that is required. More
Went in for a vehicle and came out with so much more! Ron Webb was attentive, knowledgeable, friendly and mighty patient. He listened to our wants and needs - having a large family, small budget and less tha Webb was attentive, knowledgeable, friendly and mighty patient. He listened to our wants and needs - having a large family, small budget and less than stellar credit - and he was able to offer a vehicle we really love and suits our family well! Jerry Sandler offered us great service and stellar advice you don't often get. Joe had our backs all the way to the bank and then some. These are some great people and I'll be happy to recommend this dealership to everyone I know looking for a great auto from a caring dealer. I would only change one thing (which Ron suggested) the vehicle could have been a bit cleaner on the inside. Overall though, my experience at this dealership was outstanding. More