Back

Empire Hyundai Inc

Fall River, MA

3.6
1,236 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
Contact Dealership

428 Pleasant St

Fall River, MA

02721

Directions

By Type

Showing 1,236 reviews

October 25, 2012

My husband and I drove into Empire Hyundai last Saturday to loook at a replacement vehicle for him. Ricardo met us and was very curteous as he asked for our reason for the visit. We told him and he escorted More

by pshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2012 -

Empire Hyundai Inc responded

What kind words and what a fantastic review! Thank you for taking the time to write us with your feedback. One of our top goals is for our guests to feel our dedication to customer service and we are so thankful that Ricardo was able to convey that to you. Please come see us again with future needs and don't forget to follow us on Facebook and Twitter to receive exclusive online content!

October 24, 2012

The purchase of my first BRAND new car was much more bearable with the assistance of Syed Mahmud. He was courteous and very understanding of my "not so perfect" and found a way to get me in a very nice More

by MMcAdams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2012 -

Empire Hyundai Inc responded

Thank you for taking the time to write us! It is a priority here at Empire Hyundai of Fall River to ensure that you are treated with exceptional care and that you leave us as a satisfied customer. Syed is a valued member of our team and we are grateful that your experience with him was an enjoyable one. Enjoy your new Elantra and come to visit us again! If you haven't already, follow us on Facebook and Twitter for exclusive content.

October 23, 2012

We bought our 2002 Hyundai Sonata 10 years ago from Syed Mahmud at Empire Hyundai. We were really glad when he approached us today to help us. We had come to buy a new car today and he was helpful in every More

by mbaptista4091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Mahmud
Dec 07, 2012 -

Empire Hyundai Inc responded

Wow, what kind words and what a great review! We thank you for the time you took to write in and give us your feedback. We prioritize customer service that will leave a positive lasting impression and are thankful that Syed and George provided you with such an experience. We hope that you are enjoying your new Elantra and that you come to us in the future with your automotive needs. Follow us on Facebook and Twitter for access to our exclusive content!

October 12, 2012

excellent buying experience. Jeff was attentive. taking time to get me and my husband the best car to fit our family needs. we arrived looking at used vehicles and jeff managed to put us in a safe, reliabl More

by arianazmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2012 -

Empire Hyundai Inc responded

Thank you for your feedback! We are lucky to have Jeff as a member of our team here at Empire Hyundai of Fall River and are glad to hear that your purchasing process was seamless. We strive to ensure customer satisfaction. Enjoy your new Elantra and please come see us again soon! Follow us on Twitter and Facebook for exclusive content.

October 03, 2012

My experience at Empire Hyundai was great until I met with the one of the manager's Syed Mahmud he was nothing but rude and unprofessional by telling me that the deal could not be closed until my mother More

by tyyttyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
October 02, 2012

We are very happy with our experience. This is the second time we have worked with Ronald Webb and wouldnt hesitate to come back for a third. He is very knowledgable and worked very hard to get us into the v More

by Mariner611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 07, 2012 -

Empire Hyundai Inc responded

Thank you for your feedback! We are grateful to have Ronald as a member of our team and are glad the customer service that is so important to us at Empire Hyundai of River Fall was conveyed during your purchasing process. Please continue to return to us for your future needs and if you haven't already, follow us on our Facebook and Twitter pages for exclusive content!

October 01, 2012

We recently vivited Empire Hyundai for a pre-owned vehicle. We were greeted outside by a salesman named Syed Mahmud who showed us the pre-owned vehicles. We didn't find anything we liked until he show More

by mikereb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 07, 2012 -

Empire Hyundai Inc responded

What kind words! Thank you for taking the time to give us your feedback. We understand that the purchasing process can be stressful and it is our aim to make your experience with us enjoyable. Joe and Syed are valued members of our team and we are thankful that they were able to help you both become satisfied customers! Please return to us if you have any questions or automotive needs in the future. Also, if you haven't followed us on Facebook and Twitter, do so for access to exclusive content.

September 30, 2012

I have to say, I give high praise and recommendation to Syed and the team at Empire Hyundai!! I have been to a few car dealerships the last couple of months and all I received was unsatisfactory service More

by Martha Crosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martha Crosby
September 15, 2012

I had an o.k. experience. The salesman (Ron Webb) was great to deal with. But my overall experience with the dealership was just o.k... I went in with an ad from this dealership (push, pull or tow it and More

by skkamartin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
September 11, 2012

Went in for a vehicle and came out with so much more! Ron Webb was attentive, knowledgeable, friendly and mighty patient. He listened to our wants and needs - having a large family, small budget and less tha More

by IslandGig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry 'Credit Guru' Sandler (Sales Manager)
Dec 07, 2012 -

Empire Hyundai Inc responded

Thank for this great feedback! Jerry, Ron, and Joe are all stellar members of our team and we are glad that your experience with them was a fantastic one. We are sorry that not all aspects of your visit were up to your expectations and hope that you keep us in mind for future automotive needs. Follow us on Twitter and Facebook for access to our exclusive content.

...
105
...