
Empire Hyundai Inc
Fall River, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,236 reviews
Syed was incredible to buy a car through. He was genuine and warm and made me very happy and excited to make such an important purchase. The next time i, or one of my children, need a car, we're coming back and warm and made me very happy and excited to make such an important purchase. The next time i, or one of my children, need a car, we're coming back and dealing with him. More
I was very pleased with the way I was treated. The salesman was upfront, patient and answered all of my questions. This is the second car I have purchased from Empire and would do so again salesman was upfront, patient and answered all of my questions. This is the second car I have purchased from Empire and would do so again More
My husband looked at a new vehicle with Syed, but couldn't test drive it or get a price because power had gone out in that part of Fall River. He really liked Syed. He went back next day and Syed wa couldn't test drive it or get a price because power had gone out in that part of Fall River. He really liked Syed. He went back next day and Syed was tied up with customer so Syed told him to come back in an hour, which my husband did. Upon arriving back Syed was at desk and nodded at my husband. The manager(?) went to Syed and pointed for him to go to another customer. Syed did not say anything to manager that my husband was back a third time, and was told to come back in an hour. My husband left the dealership. He ended up buying a higher rated Equinox at a completely different dealership not in Fall River. I even had been in email contact with someone at the dealership along the way during the process. Where's the customer service there?? Things happen for a reason, and my husband got a better vehicle elsewhere. This is WHY we would never go back to Empire! More
I want to thank Empire Hyundai and especially Ron Webb for taking the time to help me and my husband buy a used car, he was very friendly patient and answered all and any questions that we had. their was for taking the time to help me and my husband buy a used car, he was very friendly patient and answered all and any questions that we had. their was no pressure in buying a vehicle he just wanted to make sure that he could help us in any way possible.Ron was a very nice person to work with. he was very knowledgeable about every vehicle that he showed us and honest as well and he took lots of time explaining all about each vehicle that he showed us. I am also extremely grateful for the efforts made to make this purchase fit in our budget. More
I felt it was time to upgreat to a new vehicle and Empire Hyundai was it for me, especialy Ron Webb. He was very knowledgeable about the vehicle and all its features. I never felt pressured. It was actually Hyundai was it for me, especialy Ron Webb. He was very knowledgeable about the vehicle and all its features. I never felt pressured. It was actually a pleasant purchasing experience, better than my previous experience buying at Empire. Ron is actually a salesperson that I will recommend to my friends and family. Thumbs Up to Ron Webb More
Ron is a great salesman to work with especially if you are a woman. He is polite and respectful without the car salesman arrogance so often found on a sales floor. The dealership had the specific vehicle are a woman. He is polite and respectful without the car salesman arrogance so often found on a sales floor. The dealership had the specific vehicle I wanted so most of the time was spent in the financial negotiations. Paul handled that aspect and although we initially started out far apart, eventually the outcome was very satisfactory. Ron did a great job explaining all the aspects of the car and made "sign and drive" happen in less than an hour after we finished negotiating. I really hadn't planned to drive off in a new car today but they certainly made it happen. I would certainly consider using Empire again for my next purchase or lease. More
Syed is absolutely PHENOMENAL!!! THIS is the place and THIS GUY is the person you want to work with when you're ready for your next car. I have bought a handful of new and used cars over the years, and at THIS GUY is the person you want to work with when you're ready for your next car. I have bought a handful of new and used cars over the years, and at this point in my life, as a divorced, single mother of 2 in this tight economy, I do not have the patience or the financial resources to be manipulated by a stressful sales experience. Syed was authentic and accommodating and resourceful and knowledgeable - everything you want a car salesman to be - without the fluffy sales pitch and strong-arming crap that usually comes with the negotiation process. I have terrible credit, and Syed (Manager) and Mike (General Sales Manager) made the deal happen anyway. Moreover, these guys got me a VERY comfortable monthly rate and got me into the specific vehicle that I wanted! Empire Hyundai has just earned a customer for life! I will never ever EVER go ANYWHERE ELSE when I need a new set of wheels. Job VERY WELL DONE! THANK YOU THANK YOU THANK YOU!!!! More
Ronald Webb was an outstanding person to deal with. He made making the decision to purchase a new vehicle worth every minute it took to make a deal. He worked with me and my budget to make sure I was com made making the decision to purchase a new vehicle worth every minute it took to make a deal. He worked with me and my budget to make sure I was completely satisfied. I would recommend him to anyone looking for a fair and honest person. I wish him all the best in future sales. Excellent service! A++++++ More
I want to thank Empire Hyundai and especially Ron Webb for the excellent experience I had in getting a new vehicle. Ron was a delight to work with and I commended him for not pressuring me into a sale. He for the excellent experience I had in getting a new vehicle. Ron was a delight to work with and I commended him for not pressuring me into a sale. He was extremely knowledgeable about my vehicle, answered all of my questions and took lots of time to explain the features of the car I was interested in, as well as all of the safety features. This was one of the best experiences I have had in my adult life, in getting a new vehicle. I am also extremely grateful for the efforts made to make this purchase fit in my budget. Thanks, again, Ron! You are an asset to this dealership. More
This was my first time buying a car at a dealership and I This was my first time buying a car at a dealership and I was taken care of right away. Ron Webb was very helpful and did everything he sai This was my first time buying a car at a dealership and I was taken care of right away. Ron Webb was very helpful and did everything he said he would do. An over all experiance here was very very well done. As a customer, I would recomend Empire Hyundai to anyone looking to buy a new or used vehical and talk to Ron to be taken care of. More