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Empire Hyundai Inc
Fall River, MA
1,240 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 8:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,240 reviews
March 19, 2013
We leased a 2012 car and had a horrible experience but it was my sons decision to return and lease another car one year later and was promised a new car at the same lease price. The salesman spoke to me on a was my sons decision to return and lease another car one year later and was promised a new car at the same lease price. The salesman spoke to me on a Wednesday feb 13 th and I was asked to come in on Saturday at 3 pm to sign the papers. My son left 100$ on that day and agreed to return on Saturday the 16 th. when we got to the showroom our salesman was busy and did not help us until after I went to the counter and complaines at 4:15. I was then informed they couldn't locate the vehicle my son wanted, no paperwork was even started. We were there almost 4 hours and left with a different model and another 500 down and an additional 20$ a month, but the car was a better model with more features, we left with the car that day. It is now the 18 th of march and the dealership says they sent the payoff but hyundai has not received it or credited my account, as far as they are concerned I'm still responsible for both cars and am almost two months late! Empire says they have done what they were supposed to do and even though I have complained to the attorney generals office the payment is still outstanding and the comment to me from the finance mgr was ill look like fool in perusing this matter. We will see about that. More
by Tech1111
Employees Worked With
James Washington
March 18, 2013
Syed was a perfect fit for me...honest, hard working, wanted to put my needs first before the sale. I've owned over 25 cars, hence 25 salesmen, Syed is one I will remember at the top of my list. No pres wanted to put my needs first before the sale. I've owned over 25 cars, hence 25 salesmen, Syed is one I will remember at the top of my list. No pressure just old fashion work ethic...top shelf. More
by 777ybxib
March 06, 2013
liar she said unrealistic for me to lease a limeted tuscon 2013 for 326.00 per month she said gls yes foe 333.00 she said pre owned yes / liar rt 44 tuscon limeted 326.95 for 48 month 2013 new loaded. tuscon 2013 for 326.00 per month she said gls yes foe 333.00 she said pre owned yes / liar rt 44 tuscon limeted 326.95 for 48 month 2013 new loaded. empire sucks. More
by cookjmr12
Employees Worked With
nicole
March 06, 2013
I found the most friendly, courteous, and genuine salesperson Ronald Webb at Empire Hyundai. He helped me get a loan for a car when our credit was not good at all. He went out and above and beyond wh salesperson Ronald Webb at Empire Hyundai. He helped me get a loan for a car when our credit was not good at all. He went out and above and beyond what he had to do to make a very comfortable deal that my family and I could afford and live with. Thank you Ronald, you're the GREATEST! -Gail More
by gbamford1
Employees Worked With
February 25, 2013
That was all very help full. They made sure that everything was great. I would tell every one that is the place to buy a car.The worker there help you all the way. If I am not happy then will work w everything was great. I would tell every one that is the place to buy a car.The worker there help you all the way. If I am not happy then will work with me until I am happy. Thank you all I will be back for my next car when the time comes. More
by bart19562056
Employees Worked With
Jordan Fortin
February 23, 2013
I am so happy with my new car. Cory Braz was the dealer when I purchased my Hyundai Elantra. He took his time and made sure I got everything I wanted in the car and didn't rush me at all. That is the most when I purchased my Hyundai Elantra. He took his time and made sure I got everything I wanted in the car and didn't rush me at all. That is the most important thing to me when purchasing a new vechile. You need to make sure you are comfortable and have someone know what they are talking about and show you every option there is for you and in your price range. He was great. He was very patient with all my questions. He knows that selling someone a car is really important and he knows how to make customers happy. Then I came in several times with more questions and concerns and he was always there to help. Lori Dias :) More
by LoriD32
Employees Worked With
Cory Braz
February 19, 2013
i gave the reviews all 5 because as soon as we got there we where welcome with open arms by ronald webb.was a great helper really great person very professional teates me and my wife with alot of respect an we where welcome with open arms by ronald webb.was a great helper really great person very professional teates me and my wife with alot of respect and he got us into our first brandnew car nd just excellent work by him and the dealer ship More
by bryannicole
Employees Worked With
February 19, 2013
I went to Empire Hyundai not sure what I was looking for in a car. I was greeted at the door by a friendly face and from there things got better. I was stressed about walking into a dealership, I didn't wan in a car. I was greeted at the door by a friendly face and from there things got better. I was stressed about walking into a dealership, I didn't want to feel any pressure to buy something. Syed put me at ease right away, he looked into what I would be approved for so my time wasn't wasted and from there he took me through the lot to browse what was available. There was no pressure, he listened to what I wanted to spend. He was not only knowledgeable on the cars, but he was very knowledgeable with financing. Not only were they great with me, but my Six Year old and Three year old were with me as well, and the staff at Empire Hyundai kept them occupied so I could shop. They even made them unlimited hot dogs! Thanks Syed & the staff at Empire Hyundai. I love my new vehcle. More
by bjsully1
February 18, 2013
Customer Service was expectional by Jordan Fortin. They were able to meet the monthly payments asked. Signing all the paperwork was quick and flawless with Joe Carvalho. were able to meet the monthly payments asked. Signing all the paperwork was quick and flawless with Joe Carvalho. More
by jmv2004
February 17, 2013
Go see Ronald Webb....he really attended to all the details...both big and small! Negotiating a deal, tuning our favorite radio stations, programming bluetooth, and standing out in the cold with us on details...both big and small! Negotiating a deal, tuning our favorite radio stations, programming bluetooth, and standing out in the cold with us on a snowy day! More
by Aaronson
Employees Worked With
