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Empire Hyundai Inc
Fall River, MA
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,233 reviews
April 03, 2013
I just purchased a Hyundai Tucson. Tyler made it a pleasant and satisfying experience. He was very personable, patient and professional as he walked me through the process. He went over all the aspe pleasant and satisfying experience. He was very personable, patient and professional as he walked me through the process. He went over all the aspects of the car including maintenance and service. He and the staff provided a friendly, relaxed atmosphere and I will be recommending them to anyone who is looking for the next car! More
by buyeraa
Employees Worked With
Tyler Torres
March 25, 2013
Personable, knowledgable flexible employees that satisfied our financial and performance needs. We chose a SONATA, our third HYUNDAI vehicle primarily because of their efforts. When we arrived at EM satisfied our financial and performance needs. We chose a SONATA, our third HYUNDAI vehicle primarily because of their efforts. When we arrived at EMPIRE HYUNDAI we were immediately assisted by CAESAR DeFLORIO and we initiated a proposal on a lease. We decided to "sleep" on it and Caesar followed up the next day with us. We stopped by the dealership again and Caesar along with Sales Manager Jerry Sandler structured a lease agreement that was within all our concerns. We have a 2004 SANTA FE and a 2007 SONATA, so we are familiar with the performance and dependability of the HYUNDAI vehicles. We are gifting the SONATA to our daughter so that she can complete her last semester of clinical studies commuting to Boston hospitals. We are confident in the performance and safety of the vehicle and consequently need another vehicle for us. Caesar and Jerry made that real easy, getting a 2013 SONATA GLS with plenty of options at a fabulous price. We can't even begin to find a rating high enough for these gentlemen and the effort they put forth to make this deal "work". When our friends and family even mention a new or leased car intention you can rest assured we will be pointing them to Caesar and Jerry at EMPIRE HYUNDAI !!!! More
by 9487US
Employees Worked With
Caesar DeFlorio and Jerry Sandler
March 21, 2013
I walked into Empire Hyundai with no expectations due to bad credit history. I was amazed at how hard Jeff and the finance staff worked on getting me into a finance loan that would fit into my budget. The bad credit history. I was amazed at how hard Jeff and the finance staff worked on getting me into a finance loan that would fit into my budget. They offered me a great trade-in offer for the vehicle I was currently paying for and got me into a beautiful 2012 Nissan Altima with only 3k miles :) Jeff was AWESOME and made this experience overall a BREEZE :) I wish I had visited Empire Hyundai sooner! Thank you Jeff for your patience and hard work! More
by IolaT80
March 19, 2013
We leased a 2012 car and had a horrible experience but it was my sons decision to return and lease another car one year later and was promised a new car at the same lease price. The salesman spoke to me on a was my sons decision to return and lease another car one year later and was promised a new car at the same lease price. The salesman spoke to me on a Wednesday feb 13 th and I was asked to come in on Saturday at 3 pm to sign the papers. My son left 100$ on that day and agreed to return on Saturday the 16 th. when we got to the showroom our salesman was busy and did not help us until after I went to the counter and complaines at 4:15. I was then informed they couldn't locate the vehicle my son wanted, no paperwork was even started. We were there almost 4 hours and left with a different model and another 500 down and an additional 20$ a month, but the car was a better model with more features, we left with the car that day. It is now the 18 th of march and the dealership says they sent the payoff but hyundai has not received it or credited my account, as far as they are concerned I'm still responsible for both cars and am almost two months late! Empire says they have done what they were supposed to do and even though I have complained to the attorney generals office the payment is still outstanding and the comment to me from the finance mgr was ill look like fool in perusing this matter. We will see about that. More
by Tech1111
Employees Worked With
James Washington
March 18, 2013
Syed was a perfect fit for me...honest, hard working, wanted to put my needs first before the sale. I've owned over 25 cars, hence 25 salesmen, Syed is one I will remember at the top of my list. No pres wanted to put my needs first before the sale. I've owned over 25 cars, hence 25 salesmen, Syed is one I will remember at the top of my list. No pressure just old fashion work ethic...top shelf. More
by 777ybxib
March 06, 2013
liar she said unrealistic for me to lease a limeted tuscon 2013 for 326.00 per month she said gls yes foe 333.00 she said pre owned yes / liar rt 44 tuscon limeted 326.95 for 48 month 2013 new loaded. tuscon 2013 for 326.00 per month she said gls yes foe 333.00 she said pre owned yes / liar rt 44 tuscon limeted 326.95 for 48 month 2013 new loaded. empire sucks. More
by cookjmr12
Employees Worked With
nicole
March 06, 2013
I found the most friendly, courteous, and genuine salesperson Ronald Webb at Empire Hyundai. He helped me get a loan for a car when our credit was not good at all. He went out and above and beyond wh salesperson Ronald Webb at Empire Hyundai. He helped me get a loan for a car when our credit was not good at all. He went out and above and beyond what he had to do to make a very comfortable deal that my family and I could afford and live with. Thank you Ronald, you're the GREATEST! -Gail More
by gbamford1
Employees Worked With
February 25, 2013
That was all very help full. They made sure that everything was great. I would tell every one that is the place to buy a car.The worker there help you all the way. If I am not happy then will work w everything was great. I would tell every one that is the place to buy a car.The worker there help you all the way. If I am not happy then will work with me until I am happy. Thank you all I will be back for my next car when the time comes. More
by bart19562056
Employees Worked With
Jordan Fortin
February 23, 2013
I am so happy with my new car. Cory Braz was the dealer when I purchased my Hyundai Elantra. He took his time and made sure I got everything I wanted in the car and didn't rush me at all. That is the most when I purchased my Hyundai Elantra. He took his time and made sure I got everything I wanted in the car and didn't rush me at all. That is the most important thing to me when purchasing a new vechile. You need to make sure you are comfortable and have someone know what they are talking about and show you every option there is for you and in your price range. He was great. He was very patient with all my questions. He knows that selling someone a car is really important and he knows how to make customers happy. Then I came in several times with more questions and concerns and he was always there to help. Lori Dias :) More
by LoriD32
Employees Worked With
Cory Braz
February 19, 2013
i gave the reviews all 5 because as soon as we got there we where welcome with open arms by ronald webb.was a great helper really great person very professional teates me and my wife with alot of respect an we where welcome with open arms by ronald webb.was a great helper really great person very professional teates me and my wife with alot of respect and he got us into our first brandnew car nd just excellent work by him and the dealer ship More
by bryannicole
Employees Worked With
