176 Reviews of Empire Ford Inc. - Service Center
Oil change I do my oil change at empire Ford Love the Service and they washed my car definitely the best place to get a car and to service your car I do my oil change at empire Ford Love the Service and they washed my car definitely the best place to get a car and to service your car More
Rep was VERY helpful and went outside the box to help me!!! Debbie and Adam searched for a warranty that I had on my car that another dealership told me that I did not have, they saved me over $2,000!!!! Th Debbie and Adam searched for a warranty that I had on my car that another dealership told me that I did not have, they saved me over $2,000!!!! They were very pleasant, friendly and I did not walk out of there feeling like I had just been taken advantage of... Thank you!!!! P.S. there were a couple of service gentlemen that I came into contact as well, however I did not get their names, but kudo's to the SERVICE team.!!! More
My truck broke down on the road . I had them tow it to Empire as I know they could fix it. They did and they gave me a deal besides. Thanks Guys I had them tow it to Empire as I know they could fix it. They did and they gave me a deal besides. Thanks Guys More
Great customer service and quality I brought my 2009 Ford F-150 to this dealership for a front end noise and I have to say sales rep Adam Levandowski made me feel very comfortable and t I brought my 2009 Ford F-150 to this dealership for a front end noise and I have to say sales rep Adam Levandowski made me feel very comfortable and took great care of me and my vehicle , made me feel very comfortable so I felt like I was in great hands, issue was diagnosed and solved within 48 hours, Adam always kept up to speed with when technician was looking at it, diagnosed, repaired and complete, pricing was great, over all my experience with Adam and Empire Ford Of New Bedford was great highly recommend them More
Above and Beyond Staff went above and beyond to get us taken care of. Appreciate their help! Thanks again for everything you guys did for my wife and I. Staff went above and beyond to get us taken care of. Appreciate their help! Thanks again for everything you guys did for my wife and I. More
Very professional All the staff in the service department they were excellent. Very professional and understanding the need of the customer. The work was done on time. All the staff in the service department they were excellent. Very professional and understanding the need of the customer. The work was done on time. Extremely happy. Thank you. More
service easy to work with. friendly, service is good, the appointment aspect needs repair or improvement. When I make an appointment for say 8:30 I don't expe easy to work with. friendly, service is good, the appointment aspect needs repair or improvement. When I make an appointment for say 8:30 I don't expect to still be waiting for my vehicle to be taken in to the garage at 9:30. I would expect to be driving out of there by 9:30 on a simple oil change or something of similar work. More
2011 Edge Not sure if it was the technicians or just the car itself but after loosing my brakes every 6-8 weeks starting in Oct 2018 until present (I just trade Not sure if it was the technicians or just the car itself but after loosing my brakes every 6-8 weeks starting in Oct 2018 until present (I just traded the car in.)Did not feel safe in vehicle or that I was getting expert service. Pleasant enough and lots of explanations but I just don’t know. Started a case file with corporate. Brake booster was first then master cylinder with lines being bleed in between and finally a second master cylinder. Hope Ford figures this problem out for the rest of the Edge owners out there. More
Good people, fast service, fast communications. Car had to be towed I got a call right away from service dept. , explained problem. Told me right away what he thought it was and he was right on. Car Car had to be towed I got a call right away from service dept. , explained problem. Told me right away what he thought it was and he was right on. Car was ready about 11 am. the next day. Price was fair, service was fast. I have to say again the personal is great to work with. But the customer(s) have to understand that anything mechanical is subject to failure and a lot do not understand that. Hi 5s to Empire a Ford. I'm satisfied. C-ya. More
great service Great service, quick service at an affordable price Service representatives were proffesional, knowledgable, and friendly. Would definitely recomme Great service, quick service at an affordable price Service representatives were proffesional, knowledgable, and friendly. Would definitely recommend this dealership for service needs . Reasonable prices for quality service. . More