Empire Ford Inc. - Service Center

They are all amazing. From Brenda who has answered the phone everytime I called to Leon (I think I have his name wrong) who has called me back every time he said he would, they have made the whole process phone everytime I called to Leon (I think I have his name wrong) who has called me back every time he said he would, they have made the whole process easy and worry free for me. My car broke down when I was with my two year old son and I had to have it towed. I bought my car from them awhile back. I didn’t know where else to go so I went here and so glad I did. I always had a bad taste in my mouth from dealing with dealerships for their services but they have been nothing but amazing and I will continue to go to them whenever my car needs help. I cannot thank you all enough for making that scary day so much easier for me!! More

I was so happy with the service and how quick they helped me. I’ve been through other dealerships and Empire Ford is the most honest and fastest one I’ve been through. II’ll highly recommend them to everyone me. I’ve been through other dealerships and Empire Ford is the most honest and fastest one I’ve been through. II’ll highly recommend them to everyone I know. More

I am completely satisfied with the job Empire Service Dept provided for my truck. It was very costly but "My Toy" runs & sounds like it did when I first bought her. I am a bit disappointed that I no long Dept provided for my truck. It was very costly but "My Toy" runs & sounds like it did when I first bought her. I am a bit disappointed that I no longer get a senior discount as Ashley Ford always gave me one for always bringing my vehicle to be serviced by the Ford dealership. I would recommend Empire service department to any Ford owner. More

I love Servicing my car very friendly as always fast and clean go above and beyond expectations love Ford good people good people very nice people clean go above and beyond expectations love Ford good people good people very nice people More

Adam was awesome as always. Him and I go back knowing each other in high school. I have never had a problem with anyone at customer service. I’m a Ford guy all the way. Thank you, Ron Fontes each other in high school. I have never had a problem with anyone at customer service. I’m a Ford guy all the way. Thank you, Ron Fontes More

People were very polite and helpful. My job was done quickly 😁 will come here again. Price was good. Did in a timely manner. Thank you quickly 😁 will come here again. Price was good. Did in a timely manner. Thank you More

Joe made my visit very easy An with great customer service, answered all the questions I had concerns about and was a big help. Highly recommend him! service, answered all the questions I had concerns about and was a big help. Highly recommend him! More

Attention to detail is always first and foremost. Courteous employees who go out of their way to make sure that you are comfortable and get your work done in a timely ma is always first and foremost. Courteous employees who go out of their way to make sure that you are comfortable and get your work done in a timely manner. More

Josue Carchipuendo, was wonderful, very kind and helpful, helped with everything made my experience very easy. Cleaned the vehicle, got the inspection and tags set to go. When I went to pick up my vehicle h helped with everything made my experience very easy. Cleaned the vehicle, got the inspection and tags set to go. When I went to pick up my vehicle he handed me the keys and gave me a smile, very pleasant experience. Thank you More

My truck has been there for 3 months getting a transmission fixed that they dont know how to fix it. And they never call me to let me know whats going on and leave me in the dark transmission fixed that they dont know how to fix it. And they never call me to let me know whats going on and leave me in the dark More