
Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
Filter Reviews by Keyword
By Type
Showing 1,316 reviews
Empire has serviced our 2021 Wrangler since the first day we bought it - also at Empire. The Service staff has always been courteous and has worked with us from the beginning to ensure that our Wrangler has we bought it - also at Empire. The Service staff has always been courteous and has worked with us from the beginning to ensure that our Wrangler has maintained all required and /or suggested services and also expertly handled any surprise bumps along the way. Our service on January 21st included a normal maintenance and one of those bumps. The work done to support this was managed by Joe Deguire who clearly and expertly explained what was needed and more importantly why it was needed. Our Wrangler was in good hands. 5 Stars for sure! More
This dealership is the best they went above and behond to help me and they did the right thing by me the best service I ever dealt with good staff they very helpful they follow up is the best they are on top help me and they did the right thing by me the best service I ever dealt with good staff they very helpful they follow up is the best they are on top their game good workers More
Joe was extremely helpful and very pleasant. He took care of my service with such professionalism. He is my go to guy for my jeep services. He's also a NY Rangers fan, can't get better than that He took care of my service with such professionalism. He is my go to guy for my jeep services. He's also a NY Rangers fan, can't get better than that!!..lol!! More
Jim Ingrassia always gives us the best quality of service. He takes care of us every time we bring in our Durango. Thank you for your dedication. service. He takes care of us every time we bring in our Durango. Thank you for your dedication. More
Great experience at Empire CJDR of West Islip. I came in because my lease was coming to an end and had the pleasure of speaking with Luis Perez. He answered all my questions, worked with me on I came in because my lease was coming to an end and had the pleasure of speaking with Luis Perez. He answered all my questions, worked with me on the cost and was extremely knowledgeable on the vehicle I ended up leasing. Definitely recommend him if you are planning a visit there! More
I recently had to bring my truck in for service at Empire. I was fortunate to have Paul, the service manager, assist me. He went above and beyond to keep me informed, making the process as smooth as p Empire. I was fortunate to have Paul, the service manager, assist me. He went above and beyond to keep me informed, making the process as smooth as possible while we waited for parts and approval from Mopar. Paul's transparency throughout the process was commendable. Without Paul's intervention, my experience could have been vastly different. I appreciate his dedication to resolving my issues despite his busy schedule. Thank you again, Paul, for your exceptional service. More