Empire Chrysler Jeep Dodge Ram of West Islip

My Experience was very professional, Courteous and Friendly. I feel really confident with my vehicle being there. Friendly. I feel really confident with my vehicle being there. More

Just needed a NY Safety Inspection on my Jeep Cherokee. The team got me in and out in less than an hour even though they were quite busy. They also offered me a free ride back to my home and a return trip The team got me in and out in less than an hour even though they were quite busy. They also offered me a free ride back to my home and a return trip back to the dealership if I wanted but I decided to wait. They made it easy and efficient - Thanks to the service team at Empire Jeep for making it a very good all around experience. More

Kim was absolutely amazing! She went above and beyond to make my experience of purchasing a 2025 Grand Cherokee seamless and enjoyable. Her knowledge, patience, and dedication t She went above and beyond to make my experience of purchasing a 2025 Grand Cherokee seamless and enjoyable. Her knowledge, patience, and dedication truly made all the difference. I couldn’t have asked for a better person to guide me through this process—thank you, Kim! More

Justin Pasquariello went above and beyond to ensure a great buying experience. He went above and beyond to help me find the right vehicle at the right price. great buying experience. He went above and beyond to help me find the right vehicle at the right price. More

Kiberly Caldwell was a pleasure to work with. She knew exactly what to do, and then did it!! I have never purchased or leased a vehicle without seeing it or talking to the salesperson in person. She knew exactly what to do, and then did it!! I have never purchased or leased a vehicle without seeing it or talking to the salesperson in person. I would highly recommend this dealership! Thank you again for your professionalism! More

Seavy Williams was great and patient throughout this process. My only concern is communication directly from upper management. process. My only concern is communication directly from upper management. More

I was pleasantly surprised by the follow up by the team at Empire, post my service. Excellent customer service and support. at Empire, post my service. Excellent customer service and support. More

Excellent service department friendly, professional, and respectful. My service advisor Leonardo Sicard showed patience with me taking his time to explain in detail through multiple texts and calls the wor respectful. My service advisor Leonardo Sicard showed patience with me taking his time to explain in detail through multiple texts and calls the work tp be preformed and the status of my truck. Dealing with Manager Paul Mitchell who could not do enough for me was absolutely comforting and I felt he was a person who truly cared about his customers. Empire is very lucky to have them on board. This service department is why my next truck and my wife's next car will be from this dealership and I will definitely be getting the extended warranty because they stand behind it 100%. More

Friendly and professional staff. This location always has a wide variety of vehicle inventory. The waiting area is comfortable. This location always has a wide variety of vehicle inventory. The waiting area is comfortable. More

Best most caring dealership in the world! Sultana is very patient sweet and extremely efficcent. Was sympothetic to all my needs and made everything right when I picked up the car went over e Sultana is very patient sweet and extremely efficcent. Was sympothetic to all my needs and made everything right when I picked up the car went over everything even pre programmed the radio stations. Chris the general manager I am a very difficult custumer and had the paitence of a saint taking a lot of money off the original purchase price and giveing me the maximum savings on the trade in of 2019. Thanks to the finance manager Sean for getting me an incredibly low rate in today's economy and having the patience of a saint. These people are an amazing team and Joe in the service department is just the best and helped with my needs. Very caring people with the best value and amazing inventory on great vehicles to choose from. Highly recommended no other dealship can match there kindness and value! More