
Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
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I am fifty nine years old and have just had the most pleasant long-distance buying experience in my entire life. My daughter lives in Richmond, Va and found a car on-line. Being her first car buying e pleasant long-distance buying experience in my entire life. My daughter lives in Richmond, Va and found a car on-line. Being her first car buying experience since she graduated from college, she was quite nervous because of horror stories she had heard about car salesmen. She asked for my help and I contacted the dealership and spoke to Ms. Danielle Godin. She was absolutely fabulous, going the extra mile to make sure that my daughter got an excellent vehicle at a price she could afford. My daughter made the trip to New York and Danielle treated her like family. The vehicle was exactly as decribed on-line with no hidden charges. Thanks to Atlantic Chrysler for a great trade and a very special thanks to Danielle Godin for making sure that my daughter got a fair tade all the way around. Ms. Godin is an example of what a car salesperson should be, honest and forthcoming on all matters she is aware of. More
The sales personnel took an interest in the features I wanted in my new vehicle & was able to meet my needs with a vehicle already in stock. They did not push to sell me something. They were willing to wanted in my new vehicle & was able to meet my needs with a vehicle already in stock. They did not push to sell me something. They were willing to search elsewhere if my needs could not be met that day. More
Mr. Keith Sheridan was very nice to us. He was willing and eager to answer our questions. We came to your dealership after having a bad day with Atlantic Nissan from across the highway. We were hurricane and eager to answer our questions. We came to your dealership after having a bad day with Atlantic Nissan from across the highway. We were hurricane Sandy victims. Keith was an angel from heaven sent by God to intercede. We love our new 2012 Jeep Liberty, much more we would love it it were "loaded". Mr. Bob Paris was patient and honest to explain to us the deal. Kim was very nice to show us the features of the Jeep and took us for a test drive, and expedite the paper works. More
I bought my daughter's first car from them. The experience was great the minute I stepped into the door and continued till we drove off in my daughters brand new 2012 Jeep Liberty. This sometimes s experience was great the minute I stepped into the door and continued till we drove off in my daughters brand new 2012 Jeep Liberty. This sometimes stressfull situation was very enjoyable. My mind is at ease klnowing my daughters car is well protected and I can always count on Atlantic Jeep to take care of my daughters car. I will be recomending this dealership to all of my tax clients. Thank again More
It was the last day of the month went I went to pick up and pay for my new car and I had to wait nearly 4 hours to drive off the lot. The salesman Ryan was very friendly and was very knowledgeable of the and pay for my new car and I had to wait nearly 4 hours to drive off the lot. The salesman Ryan was very friendly and was very knowledgeable of the Jeep products I was inquiring about. After I had decided which Jeep I had wanted and he had ordered it for me, he told me to bring in a certain amount of money for the down payment in the form of a bank check. He failed to advise me of the price of the trade in nor the acquisition fee of $895 and sales tax on the down payment. If this happens to you, expect to pay more than the bank check you bring it. It took about 5 days to get the car I had ordered. When it came in damaged, Ryan sent it back to the dealer/Jeep he had ordered it from. Since he wanted to make the sale in the month of November, he had to order me an upgrade of nearly $7,000 and kept all of my payments the same (lucky me!). I would recommend this dealership to other patrons, but just be wary of the hidden fees. More
I purchased my 1st new Chrysler (300 Limited) on 7/4/2012. Everything went very smooth with my trade-in, no hassels and a real pleasure to work with Maryann on the sales side. Then Super storm Sandy 7/4/2012. Everything went very smooth with my trade-in, no hassels and a real pleasure to work with Maryann on the sales side. Then Super storm Sandy came along. Tree's hit my house and crushed my new car. I gave Maryann a call and explained what had happened. She told me to come down to Atlantic Chrysler Jeep Dodge and they will take care of me. Well I did take a ride down and they went out of their way to accomodate me. I do need to say a special THANKS to Kyle the manager who really exceeded my expectations and gave me a GREAT deal on a new 2013 Chrysler 300c. For those interested in purchasing a new or pre-owned car, give these folks a call. You will NOT be disappointed. VERY friendly, no hassels and listen to your needs. Thanks again, Lenny More
Everything was great from the minute I walked in ... Great experience From the test drive ; to the walk through of paperwork, to the options of trucks to choose from. Very satisfied Great experience From the test drive ; to the walk through of paperwork, to the options of trucks to choose from. Very satisfied More
Overall quick and easy process with nice people. Great enviornment and sales people Christina was absolutely amazing. Glad I bought from Atlantic Chrysler Jeep Dodge enviornment and sales people Christina was absolutely amazing. Glad I bought from Atlantic Chrysler Jeep Dodge More
great service w/ tj. back and forth calls because of prob w/ insurance co over thanksgiving holiday, trouble taken care of and car picked up. great w/ insurance co over thanksgiving holiday, trouble taken care of and car picked up. great More
They harrassed us with phone calls daily. Undervalued our trade in. We shopped around and got a better deal elsewhere. We were disappointed with Atlantic. trade in. We shopped around and got a better deal elsewhere. We were disappointed with Atlantic. More