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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,316 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,316 reviews

February 21, 2013

My son wanted a new 2012 Jeep Liberty Jet Edition. We had My son wanted a new 2012 Jeep Liberty Jet Edition. We had gone to another dealer to price it out and we weren't happy with their price. I had hear More

by brewlou20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murphy
February 18, 2013

We were scheduled to meet with Steve and test drive the vehicle we wanted. I spoke to Steve in the morning and he stated that he had the vehicle pulled out in front of the dealership ready to test drive. W More

by Haold162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle, John, Steve
Feb 25, 2013 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Haold162, I am sorry to hear that you did not have a positive experience It is never our intension to have someone leave here feeling the way you did and I apologize for that you did. We strive for complete and total customer satisfaction and I would like to speak to you further about this so this does not happen again to future customers. Please contact me, Danielle Godin, at dgodin@atlanticautogroup.net. Thank you.

Feb 26, 2013 -

Haold162 responded

I beilieve this is an auto response and once again proving that Atlantic is pushing hard nose car salesmen that could car less about the customer.

Mar 16, 2013 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

I am sorry you feel that it was an auto response. I can assure you it was not. The only way I can help you further is getting a better understanding of exactly what happen when you were here and would like to speak to you further. Again, my contact information is dgodin@atlanticautogroup.net or you can call me directly at 631.422.0123 x207. Thank you

May 29, 2013 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Haold162, I am sorry to hear that you did not have a positive experience It is never our intension to have someone leave here feeling the way you did and I apologize for that you did. We strive for complete and total customer satisfaction and I would like to speak to you further about this so this does not happen again to future customers. Please contact me, Danielle Godin, at dgodin@atlanticautogroup.net. Thank you

May 29, 2013 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

I am sorry you feel that it was an auto response. I can assure you it was not. The only way I can help you further is getting a better understanding of exactly what happen when you were here and would like to speak to you further. Again, my contact information is dgodin@atlanticautogroup.net or you can call me directly at 631.422.0123 x207. Thank you --------------------------------------------------------------------------------

December 29, 2012

WE LOVE ATLANTIC CJDR!!! Had gone to Atlantic Chevy ordered a truck and paid cash for it and they just kept leading us on. Soooooo we had other business at CJDR and Jason started to talk with us abou More

by sandraj799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Waters, Christina (finance), Gary (FGM)
December 24, 2012

We were only looking and didn't think we would be purchasing a new car until after the holidays. Richard met us in lot offered to do a test drive and after answering some of our questions he turned More

by gronbachg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Paggs, Stacy Von Nessen, Christina Devita & Anthony sales mgr.
December 21, 2012

Made an appointment, went in and met with Jason Waters. Extremely personable and friendly. Made the sale extremely easy and willing to negotiate. Christina DeVita was the finance manager that made the pape More

by sshea8868
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Waters and Christina DeVita
December 21, 2012

Sal was terrific but the process took too many hours and needs streamlining. Super thrilled with Dodge Ram 1500 Sal was expert and knowledgeable and exceeded my expectations. More

by Sshoum
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Burriesci
December 19, 2012

This is the 1st time I have been to Atlantic and they were great. I have been with Chrysler, Jeep, Dodge since 2000 at another dealership where I have been a client of Maryann's for years, she is the bes More

by snowbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann Rocondino
December 18, 2012

After Super Storm Sandy I was forced to purchase a new car! This is the first time I have ever bought a car at a dealership. T.J. was great! Friendly and knowlegable of the cars that I was looking at More

by Jessica Genna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Fallon, Christine Devita
December 17, 2012

They worked well with me, and took my needs into consideration and secured the loan from the bank so I could purchase my new truck. It was ready when they said it would be, and they took it and fill More

by gijoe3066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, John, Bob
December 13, 2012

Stacy is a great sales person. She understand my needs Stacy is a great sales person. She understand my needs and she is very helpful. I would recommend anyone who is looking for a good deal to go see More

by mellim48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Vonnessen
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