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Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
1,316 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,316 reviews
April 07, 2013
I am extremely grateful for the treatment I received not I am extremely grateful for the treatment I received not only in choosing a new vehicle, but even when the day came for me to pick up my new Dodge A I am extremely grateful for the treatment I received not only in choosing a new vehicle, but even when the day came for me to pick up my new Dodge Avenger SXT. Everyone from reception to finance was friendly, professional and took such time with me to make every step of finalizing my purchase smooth and easy. Jason Waters, in particular was so helpful. He went over every feature of the new car and even programed the blue tooth. I must say, I have never come across any company whose staff worked so hard with a customer and went above and beyond to make that customer comfortable and satisfied. When I am ready for my next new car, I will absolutely return to this dealership. It will also be my pleasure to recommend my friends and colleagues to this dealership, especially to Mr. Jason Waters, with the hope that they too will have the positive experience I was so fortunate to have. Thank you Jason, Eric, Jay, Harvey and Kyle. More
by ctliny
Employees Worked With
Jason Waters
April 03, 2013
Another horrible experience with Atlantic dealership. Sales person has to go back and forth with the manager. Music blasting so you can't hear yourself think. Had a great deal set up until they told me Sales person has to go back and forth with the manager. Music blasting so you can't hear yourself think. Had a great deal set up until they told me my credit was not good. Which was a lie after I walked out of there with nothing and went to my credit union found out my credit was 30 points higher. Never ever deal with Atlantic, they own 17 dealerships. More
by jviviani
Employees Worked With
Mike the Manager
March 30, 2013
I went into dealership looking to trade in my 2010 Ram expecting to either get another used Ram or not being able to trade in and John was able to create a great deal on a brand new Ram without having to expecting to either get another used Ram or not being able to trade in and John was able to create a great deal on a brand new Ram without having to sacrifice much in amenities. I came away paying exactly what I was looking for and in a much more equipped truck. I would absolutely recommend Atlantic as well as working with John and all who helped with the purchase. More
by Syckodad88
Employees Worked With
John Murphy
March 29, 2013
Atlantic Chrysler Jeep Dodge used sales was overall a good experience. I went in to the dealership with the car I wanted already in mind because it was listed on the website. The car was in the showroom good experience. I went in to the dealership with the car I wanted already in mind because it was listed on the website. The car was in the showroom so I didnt have to go looking for it in the lot. Rich the salesman was very friendly and helpful. We sat down to make a deal with a trade in for the car. There was a little too much haggle with what they were going to give me for my trade in for my liking, but eventually we were able to make a deal. Other than that it was a good place to buy a used car. More
by mattmo1
Employees Worked With
Rich
March 20, 2013
My experience at Atlantic was one that made me choosing a car FANTASTIC.. the people where so accomadating, Friendly and Honest. From the first day that I entered the show room everybody was so nice to me car FANTASTIC.. the people where so accomadating, Friendly and Honest. From the first day that I entered the show room everybody was so nice to me My experience with the sales Associate, Ryan was excellent. He explained everything to me, made me feel like a friend than just a person looking to buy a car. He showed me a lot of alternatives as far as price was concerned and he took the time to make me relax always asking me if I was thirsty...If I wanted anything. He was EXCELLANT. I would say that he went above and beyond in making my decision. Another person was the Finance Manager Christina, she was GREAT. She explained everything to me and my wife so thoroughly that it didn't make our heads spin. She talked to us as people, she made us feel at easy and we laughed a lot. She told us some funny stories and that made us feel very nice. She was very professional but yet had that sweetness about her. Then the other gentleman was Kyle the Sales Manager. He made it possible for us to get the car that we got. He made sure that it was within our means and when the deal was made he came over and congratulated us and had us laughing. I would definitely recommend Atlantic to anybody that is wanting to buy a car. I would tell them that at Atlantic The treat you like Family And I Mean that Once again ATLANTIC THANK YOU SOOOOOOOO MUCH for making buying a car a pleasure. More
by butcher55
Employees Worked With
Kyle Sales Manager..Christina Finance Manager and Ryan Sales Associate
March 16, 2013
Stay away from this dealer ship I was lied to I was told there was a feature in my car that when I get home find out I don't have it the manager has no clue what he's talking about cough him in so many lies there was a feature in my car that when I get home find out I don't have it the manager has no clue what he's talking about cough him in so many lies stay away then they put an after market part in my car and it don't work stay away and they even got me in my payment should if just went to brown I new I was to good to be true my first time buying a new car and it was a horrible experience never again will I go there More
by DMb2013
Employees Worked With
Micheal sales manager
March 13, 2013
The service I recieved from this dealership was incredible. I will be purchasing my wife's car here soon due to the amazing service I recieved. They accommodated my every need. incredible. I will be purchasing my wife's car here soon due to the amazing service I recieved. They accommodated my every need. More
by Rgoess
Employees Worked With
Stacy in sales, Anthony in finance,
March 12, 2013
This was the best experiance I've ever had with buying a car. I was actually purchasing a truck with my husband when I found the car of my dreams. Sal and Anthony made it possible for me to have buying a car. I was actually purchasing a truck with my husband when I found the car of my dreams. Sal and Anthony made it possible for me to have this care . I will be forever greatful. I will highly recommend anyone to come and purchase a vehicle through them. Deb Derych More
by dderych
Employees Worked With
Sal buresci, Anthony Macca
March 07, 2013
They tell you what you want to hear before you purchase the vehicle and coax you to sign all paper work when you make the purchase; and once you finalize everything they don't want to know you. On AJ the p the vehicle and coax you to sign all paper work when you make the purchase; and once you finalize everything they don't want to know you. On AJ the pre- owned Mngr. very arrogant. He told me he would have the vehicle Detailed before I picked it up , but instead he had me wait close to 2 hours and all they did was vacuumed the inside and did not touch anything else. When I complained it didn't do any good. Also they surrendered the vehicle to me with no fuel , the fuel alarm was buzzing . My wife and my self didn't know if we would make it to gas station, when I complained about it they said they don't give any fuel to pre-owned purchases. On your Finance Mngr. He's some piece of work.. He comes and tells me the credit score is excellent, 785 but he comes up with this ridiculous rate of 5.9 . When I question that he said that's a good rate . I said to you it may be but to me it's not. He said if the car Certified the rate would be lower. I said it is Certified look at your website. He pretended the vehicle was not, I said to him look at your website again ! he did and and saw that it was. He than dropped it another point to 4.9 . HE saw I was very pissed he left the room and came back and told me he is giving me an even better rate of 4.36 . I did not realize the reason he gave me that rate was because the terms of the loan was for 72 months instead of 60 months. VERY SLIMY if you ask me. I did not realize what he did until i got home. i admit i should have reviewed the paper work more carefully but i did not, my fault. I was shopping around for about month and was given rates in the highs ones to low twos in numerous other dealerships. Last of all I was not even given any instruction on all the bell an whistles of the vehicle equipment. The salesman told me he was there only two weeks he did'nt have a clue. So to make a long story short; no I did not have a good experience with your organization and I would not recommend it to anyone . Peter Liveris More
by takisl
Employees Worked With
AJ pre-owned mng. Bob Perrissi finance mng. Anthony Convington
