Empire Chrysler Jeep Dodge Ram of West Islip

My overall experience at Atlantic Jeep-Dodge in West Islip was excellent . Stacy and Rich were the two sales consultants that I worked with. They were both very knowledgable and courteous from the momen Islip was excellent . Stacy and Rich were the two sales consultants that I worked with. They were both very knowledgable and courteous from the moment I walked in the showroom. They valued my time and understood all my needs which helped me decide which vehicle would be the right purchase for me. They answered all my questions and put me totally at ease during the negotiation process, as well as the finance process. Stacy was thorough and patient with explaining all the features of the jeep Cherokee during the delivery process, especially when we came to the Bluetooth features which I am not very techno logically savvy. I was introduced to the floor manager, Kyle, who was very professional and concerned how my overall experience was going and to personally contact him for any problems or concerns. I cannot express how well I was taken care of and how my overall car buying experience just flowed so well. The sales personnel worked so well together. I would highly recommend my family and friends to this well organized and knowledgable dealership and will return to purchase my next vehicle from Atlantic Jeep- Dodge after this lease is up. More

I bought the truck in Jan2013 by the time i needed the ac it didnt work so when i brough it in at told them they said the warranty was up the warranty was only up by 3 days and they wouldnt do anything so it didnt work so when i brough it in at told them they said the warranty was up the warranty was only up by 3 days and they wouldnt do anything so i will never go back thrir...... More

Jason was Very helpful in the purchase of my chrysler. Love my new car especially all the features. Very comfortable to drive and easy to maneuver. Love my new car especially all the features. Very comfortable to drive and easy to maneuver. More

Brian O'keefe was new to the dealership, but he was extremely friendly and welcoming. He worked with me to get the vehicle I wanted and made sure that I understood the car, its options, how to work ev extremely friendly and welcoming. He worked with me to get the vehicle I wanted and made sure that I understood the car, its options, how to work everything and the overall purchase process. Christina Devita was the finance manager I worked with. She was also very friendly and extremely informative and competent. I went in with the intent of purchasing and she showed me the costs for buying and finanacing as compared to leasing. It turned out that leasing was a better option for me. The experience was unbelievable. More

Richard was great to work with, along with Tom in the Finance Department, Both offered good insight, and provided us with the best deal that we could walk out with. Would recommend this dealership to a f Finance Department, Both offered good insight, and provided us with the best deal that we could walk out with. Would recommend this dealership to a friend. More

Was look for specific Jeep grand cherokee with specific package and wheels, and found it on Atlantic jeep parking lot. Salesman Mike Koz was easy to work with and friendly and Brian offered his best price, package and wheels, and found it on Atlantic jeep parking lot. Salesman Mike Koz was easy to work with and friendly and Brian offered his best price, which was acceptable. And i leased my Jeep. I will highly recommend this dealership, I also brought my cousin there for Dodge Durango. More

Salesman, Jason Lopez was very helpful, fair and friendly. Seems that the salesmen do not have much autonomy, however. Spent a considerable amount of time going back and forth to boss to negotiate friendly. Seems that the salesmen do not have much autonomy, however. Spent a considerable amount of time going back and forth to boss to negotiate out pricing. Over-all got a good deal, but was a very long process. More

I wanted to take some time to provide a few details of my great experience at this Atlantic dealership. I for one use to work in auto sales and am aware of plenty of the gripes that usually occur in this in great experience at this Atlantic dealership. I for one use to work in auto sales and am aware of plenty of the gripes that usually occur in this industry. Rest assured that this dealership provided an excellent all around experience. I was looking to get out of my almost 8 year old car and into an SUV, and was shopping around at numerous brands to make sure I picked the one I would be most happy with in the end. During my first trip here was to compare the new 2014 Jeep Cherokee with the 2014 Jeep Grand Cherokee. I wanted to see the differences in interior and cargo space and also the driving differences. The sales Consultant I dealt with was Richard Link, he took the time to find both vehicles for me to test drive so I could compare the differences and answered any questions I had along with providing some personal recommendations based on my needs as well. I did also speak to the Sales Manager Kyle Cadolino during my first visit who explained some payment options I had not even considered. Both were very patient and understanding that I wasn't really crunching numbers until I determined which SUV I wanted to get. If it was Jeep, it was going to be the Jeep Grand Cherokee as the size better suited my needs, especially cargo space. Fast forward a few days, after my friend and I were able to go out and test drive some of the other SUVs I was considering. I had ruled out other SUVs and it was coming down to the Hyundai Santa Fe or the Jeep Grand Cherokee, at this point the price and deal being offered was going to be a factor in my decision. So I came back to Atlantic Jeep, met with Richard Link again to drive the Jeep Grand Cherokee again so my friend could also see what I was considering. After what was now the 3rd test drive in total, I wanted to know what the numbers would be for a Jeep Grand Cherokee I had my eye on. We were able to finalize numbers and work up an excellent deal and I am now a very happy owner of a new 2014 Jeep Grand Cherokee! I was picking up the Jeep a few days later and on that day also dealt with Anthony Macca to finalize the financing, etc. I drive a lot and for me an extended warranty made a lot of sense, in the end I went with the Lifetime Warranty and Anthony Macca took time to explain payment options which worked for me and logically made sense in the long run. I will definitely recommend this dealership and anyone I dealt with during my transaction. Great all around experience! Thanks, Brian **** 12/28/2013 UPDATE **** As I am a honest person I must update and add some very important information. Notice I said add... I will not take away the good I documented above, however it is only fair to inform the public of the following. While I was reviewing my financing I was informed of a payment program called SMART PAYMENT PLAN, that would be able to save me money over the length of the loan as they take bi-weekly payments. Makes sense doesn't it?... well I was not disclosed that there were fees to process the payment! 2.95% if linked to credit card, or $1.95 if linked to checking account directly. I realized this when my credit card had a charge on it which was larger then my payment amount, which by the way was not supposed to begin till late Jan 2014. So someone messed up here. After speaking with a rep at Smart Payment Plan, reviewing the fees vs the benefits which are portrayed as Term Reduction, Interest Savings, & Payoff Acceleration... the following is the facts. Term Reduction is because there are 26 bi-weeks in a year (only 12 months x 2 payment = 24, so this is why the term is less as your making 1 extra months payment each year)... Interest Savings is minimal if you have a low APR... and Payoff Acceleration is verbally told to you as the amount you would save... WRONG... their website says "Payoff Acceleration is the amount you would still owe the bank (if you don't sign up) when you payoff the loan using our program"... yea because you would simply make more payments. So in the end the only real savings is the small interest savings. After fees I would of paid a lot more as I was linked to Credit Card. Called Smart Payment Plan and cancelled the plan. No thanks I'll make payments myself and save money. In summary, DECLINE the SMART PAYMENT PLAN. Brian More

Kim did a great job as well as her boss Phil, a great experience!!!!! Will be going back again soon No BS just straight up very honest and explained all very well.great great service experience!!!!! Will be going back again soon No BS just straight up very honest and explained all very well.great great service More

Anthony was a very nice guy. He wasn't too pushy. I walked in the dealership with the new car appraised and the trade in. We agreed the prices were fair. I think we both left satisfied. I walked in the dealership with the new car appraised and the trade in. We agreed the prices were fair. I think we both left satisfied. More