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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,344 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,344 reviews

June 21, 2024

Service dept. provided me with Excellent customer service from the time I pulled up in line even upon return of my keys More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire in service
Report | Print
Jun 21, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Yolanda, Providing immaculate and quality service is so important to us here at Empire CJDR of West Islip and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know they provided you with this service from the time you pulled up in line to the return of your keys. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 20, 2024

Very caring people,great service . will definitely recommend them to others .Even washed my Grand Cherokee More

by Antmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lenski
Report | Print
Jun 20, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review and recommendation! We are happy to hear that our team took great care of you and your Jeep's needs. We wish you safe travels! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

June 17, 2024

Good service and overall it was a short wait for my oil change and car inspection. More

by Cobregon1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco
Report | Print
Jun 18, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for taking the time to leave us this 5-star review! We are happy to hear that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 14, 2024

I like Empire because the people are always helpful and they were willing to negotiate with me where as another dealership would not More

by matrnc1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kopping, Diego Ortiz
Report | Print
Jun 14, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We greatly appreciate you for leaving us this remarkable review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire CJDR of West Islip team!

June 03, 2024

Joe Deguire is always an excellent service manager. He keeps me well informed and is always professional More

by Parasal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Report | Print
Jun 05, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Parasal, Providing quality and efficient service is so important to us here at Empire CJDR of West Islip and we are glad that Joe's efforts could meet your satisfaction! We are thrilled to know that he was professional and kept you well informed on your vehicle. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 03, 2024

Luis perez was great with making my car buying experience nice and easy! He’s was very helpful More

by lindsayswanson11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Perez
Report | Print
Jun 05, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Lindsay, We greatly appreciate you for leaving Luis this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Luis could provide you with top notch service. We are delighted to know that he was very helpful and was great. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire CJDR of West Islip team!

June 01, 2024

I was extremely satisfied with the service I went into the service department at one and left at three! More

by ieshiatherealist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fenix
Report | Print
Jun 05, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that you are extremely satisfied with the service you received. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Jun 12, 2024 -

ieshiatherealist responded

I was very happy with the free service thanks

Jun 12, 2024 -

ieshiatherealist responded

Well done!!!!!

May 28, 2024

This is our second car from empire they are awesome! From sales to service Gabe was great in selling me the car. He was patient and explained everything Paul has been outstanding with the issues wit More

by Vcmdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Mitchell
Report | Print
May 29, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your excellent review! We are honored by your repeat business, and we are so glad that Gabe and Paul were both helpful and informative. It is our pleasure to assist you in any way possible. We wish you safe travels! Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 23, 2024

I had 7:20 appointment and got there early and was taken in regardless. Jim made sure I was taken care of properly and ordered a new steering wheel under warranty because of damage. More

by monteleone_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
May 23, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for taking the time to leave us this positive review! We are glad that Jim took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 22, 2024

Kim Caldwell made buying my 2025 Ram 1500 very easy. She was very professional and made the process enjoyable. Would highly recommend. More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean, Daniel, and Allison
Report | Print
May 22, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Matt, Thank you for your wonderful review and recommendation! Providing a seamless and exceptional experience is always our goal, and we are glad that Kim's efforts met your satisfaction. We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your new 2024 Ram 1500- on behalf of the entire team! Safe travels.

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