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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,345 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,345 reviews

August 01, 2025

Rob S. Was my advisor, very professional, explained everything about what had to be done on my car. Answers all my questions clearly, and kept me informed o More

by Irma.donarumia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob S.
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Aug 01, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Irma, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with Rob was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

July 21, 2025

The service was great easy and fast everything was good and special thanks to james More

by Melsayed234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti
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Jul 22, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Thank you for your time and feedback. We are pleased to hear that James was able to fix your vehicle, quickly and conveniently.

July 20, 2025

Thank you for picking up additional issues. As in the past you have provided good service. More

by jcnamityfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Schnettler
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Jul 22, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

July 15, 2025

Kimberly was amazing start to finish! She followed up with me first thing and made sure to get the pricing i was looking for! More

by Matt R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kambiz Naderi
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Jul 16, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Matt, Thank you for providing us with a review of your experience at-Empire CJDR of West Islip. We are delighted to hear that Kimberly was able to match you with the right car and within the price range you were looking for.

July 15, 2025

We received a very good attention from everyone one, but especially from Jorge Molina and will recommend him to friends and family. More

by marcoaleman84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Molina
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Jul 16, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Marco, We are thrilled to hear about your positive experience at- Empire CJDR of West Islip . Our entire dealership takes great pride in providing the best possible buying experience and Jorge will be thrilled to hear your kind words.

July 11, 2025

Empire is a well run , very professional car dealership. James Ingrassia who was my service advisor was exceptionally helpful in recommending the services I should have done and why. My Jeep was ready f More

by spaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ingrassia
Report | Print
Jul 14, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experiences at- Empire CJDR of West Islip with James. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

July 02, 2025

I brought in my 2021 ram for a recall. My service writer,James Ingrassia made it a smooth process. Thank you Jim. More

by Ampdcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James ingrassia
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Jul 02, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Thank you for sharing your positive experience! We are thrilled to hear that your recall with your 2021 Ram was so pleasant with James. We look forward to seeing you the next time your car needs service.

June 30, 2025

Service was fast, great quality, and was kept informed the whole time by the writer rob! More

by Tyjedre13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Jun 30, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Thank you for your time and feedback. We are pleased to hear that Rob was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

June 24, 2025

Joe Deguire has been the service advisor I see at this dealer. He is professional, kind and keeps me informed throughout the length of the services being provided. I appreciate the professionalism and car More

by csalgado11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire , David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco
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Jun 25, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, We are delighted to hear that Joe was able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

June 20, 2025

Needed service for a coolant leak and a few other item. Joe Deguire was pleasant to deal with. He gave me a realistic estimate of when work would be done and kept me informed. More

by jsf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Report | Print
Jun 20, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Thank you for your time and feedback. To hear that Joe continually exceed your expectations truly makes our day! Please let us know when your vehicle is ready for its next service, even if it is not scheduled

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