
Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
Filter Reviews by Keyword
By Type
Showing 1,300 reviews
Had a very bumpy start to getting my car repaired. Once Paul Mitchel the service manager got involved things were much better. I found that he was helpful and kind. Once Paul Mitchel the service manager got involved things were much better. I found that he was helpful and kind. More
Just needed a NY Safety Inspection on my Jeep Cherokee. The team got me in and out in less than an hour even though they were quite busy. They also offered me a free ride back to my home and a return trip The team got me in and out in less than an hour even though they were quite busy. They also offered me a free ride back to my home and a return trip back to the dealership if I wanted but I decided to wait. They made it easy and efficient - Thanks to the service team at Empire Jeep for making it a very good all around experience. More
Kim was absolutely amazing! She went above and beyond to make my experience of purchasing a 2025 Grand Cherokee seamless and enjoyable. Her knowledge, patience, and dedication t She went above and beyond to make my experience of purchasing a 2025 Grand Cherokee seamless and enjoyable. Her knowledge, patience, and dedication truly made all the difference. I couldn’t have asked for a better person to guide me through this process—thank you, Kim! More
Justin Pasquariello went above and beyond to ensure a great buying experience. He went above and beyond to help me find the right vehicle at the right price. great buying experience. He went above and beyond to help me find the right vehicle at the right price. More
Kiberly Caldwell was a pleasure to work with. She knew exactly what to do, and then did it!! I have never purchased or leased a vehicle without seeing it or talking to the salesperson in person. She knew exactly what to do, and then did it!! I have never purchased or leased a vehicle without seeing it or talking to the salesperson in person. I would highly recommend this dealership! Thank you again for your professionalism! More
Excellent service department friendly, professional, and respectful. My service advisor Leonardo Sicard showed patience with me taking his time to explain in detail through multiple texts and calls the wor respectful. My service advisor Leonardo Sicard showed patience with me taking his time to explain in detail through multiple texts and calls the work tp be preformed and the status of my truck. Dealing with Manager Paul Mitchell who could not do enough for me was absolutely comforting and I felt he was a person who truly cared about his customers. Empire is very lucky to have them on board. This service department is why my next truck and my wife's next car will be from this dealership and I will definitely be getting the extended warranty because they stand behind it 100%. More
Friendly and professional staff. This location always has a wide variety of vehicle inventory. The waiting area is comfortable. This location always has a wide variety of vehicle inventory. The waiting area is comfortable. More