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Empire Chevrolet of Huntington
Huntington, NY
1,243 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,243 Reviews of Empire Chevrolet of Huntington
April 30, 2017
Zain Huda was a great help to us! Honestly we came in with low expectations as to if this dealership would give us a good deal on two cars we were interested in. Zain provided us with Honestly we came in with low expectations as to if this dealership would give us a good deal on two cars we were interested in. Zain provided us with friendly service and right away made us feel more comfortable. After some time we came to an agreement on a very well priced deal for a Chevy Cruze and a Chevy Malibu (lease). The process of returning another leased car we had was made easy due to Zain's fast and intelligent work. It's clear that Zain is an experienced car salesmen and does his job very well regarding giving his customer an easy and stress free experience. There isn't enough that can be said about how well our experience went with Zain Huda at Chevrolet of Huntington. More
by Haque
Employees Worked With
Zain Huda , Zain Huda
April 22, 2017
Dont step into this haunted house ! Walked into this place and there were no customers. Salesman sitting at first desk near door on the right shows me a SUV. I asked, what is the lease Walked into this place and there were no customers. Salesman sitting at first desk near door on the right shows me a SUV. I asked, what is the lease on this ?? I don't give out prices unless U are ready to buy this minute!! Well I walked out.....NO prices, cant buy the product. That is sales 101. He got mad when I walked out, I went to another dealer and now driving my new 2017.....Your loss ! More
by cashrules
Employees Worked With
Guy sitting at first door on the right when U walk in.
November 12, 2016
don a is the best. And so are the managers Donna and the manager Ronnie appraised my Mercedes on the spot, took possession, and within two hours I drove out with a brand new Tahoe. They are so Donna and the manager Ronnie appraised my Mercedes on the spot, took possession, and within two hours I drove out with a brand new Tahoe. They are so pleasant and organized. Helped guide me to my best deal. More
by Feldydoo
Employees Worked With
Ronnie Detommasso , Donna Liucci Daub
November 05, 2016
Donna was a gre as t agent and we liked how she listened to We had a bad experience 2 years ago and we're giving it one more try. It was much better and Donna and Steven understood our concerns ... I will use We had a bad experience 2 years ago and we're giving it one more try. It was much better and Donna and Steven understood our concerns ... I will use them again now. We now have a new 2017 lease on an equinex. More
by Car123
Employees Worked With
Donna Liucci Daub, Steve Siegel
October 14, 2016
The worst experience Ive ever had I went into the dealership at 12 noon, they kept us there until 11:30 pm until we were mentally exhausted, they had us look at the computer screen whi I went into the dealership at 12 noon, they kept us there until 11:30 pm until we were mentally exhausted, they had us look at the computer screen which showed differently then what was signed. When they tell you they are throwing in something it means, they are charging you 6,000 for it. They charged us over 11,000 for a warranty and oil changes that should have went for 3,000. My friend is a finance manager she told me what it goes for. My biggest complaint is Rich the finance manager, he is the one that pulled this. With excellent credit we got put into a 5.9% loan, which should not have been. We did move the loan at a cheaper rate to another bank. We also have not received credit for a previous warranty. We also have not received any paperwork regarding the new warranty. We purchased two 80,000 vehicles. The reason I was there to begin with was because I bought my previous car from them after sandy and came to find out that the whole bottom of my car was all rusted out. Chevy was willing to pay half to fix it, but give me no guarantees. I feel sorry for whomever buys the 2013 red Tahoe from there lot because they put it on the lot without fixing it. Save yourself the trouble of going here. I would have thought if everytime we walked into a dealer and purchased two vehicles they would have treated us better and not screwed us. More
by annemarie1103
Employees Worked With
Rich in finance- he screws you with a smile
October 12, 2016
First trip there after buying used Date of service - 9/22-9/23/16 - I bought a used 2015 Suburban on 9/9/16 and because I had to be somewhere else I didn't have time to inspect it befor Date of service - 9/22-9/23/16 - I bought a used 2015 Suburban on 9/9/16 and because I had to be somewhere else I didn't have time to inspect it before or immediately after signing the papers. When I had time the next day to give it a good look, I noticed there were a few things that needed to be done - rear wiper was old and not cleaning, a piece of the headliner was off, marks in the headliner, cargo door didn't always open automatically, remove tinting on front windows because it was too dark, etc. I dropped it off for them to keep overnight and because there wasn't a loaner car available, they dropped me off at home and picked me up the next day even though I live out of their "courtesy" area. I'm only giving a 4 star rating because they need to work on their communications - it's just about impossible to get someone on the phone at any time. While Roberto did tell me what time he would call and I would be picked up, and he did call on time, I needed to tell him something earlier in the morning and had a lot of trouble getting my message to him. More
by Barb B
Employees Worked With
Roberto
October 06, 2016
Deception, Lies and Bullying Deception, lies and bullying is all I received when buying a used car at Huntington Chevrolet in September 2016. While the 8 pages of notes I've been Deception, lies and bullying is all I received when buying a used car at Huntington Chevrolet in September 2016. While the 8 pages of notes I've been keeping about my ordeal is too much to post here, I'd thought I'd point out just a few of my problems...from being told they would "increase the price of the trade-in and decrease the price of the vehicle" to get me to a monthly payment I could afford, when all he was actually doing was figuring a $ amount on a 96 month loan, which I don't think even exists and telling me he would throw in a 1 year bumper to bumper warranty, which he couldn't do - all of this came out when I was ready to sign the paperwork; then being told first by saleswoman that the car "hasn't been detailed yet", but told by the manager that the car has been "detailed twice already" but because of some white marks in the door (looks like someone didn't wipe off the polish/wax well) he would have it detailed a 3rd time - well it wasn't even detailed once (10+ dirt marks in the headliner, french fries, wrappers and kids foam stickers under the 3rd bench); to being SCREAMED at by the manager in the parking lot after I left the car there for 24 hours to check out a few things and have it detailed that he first never said that he would detail it then changing his story to he ran out of time to detail it because I was picking it up too early. They are supposed to clay the car to try to get the white marks out of the door and I'm waiting a week already for someone to schedule this and I can't get anyone to email or call me. After you complete your purchase and drive off the lot you can pretty much forget about anyone getting on the phone with you when you call or answering your text messages or emails (I've emailed the salesperson, the General Manager and I've emailed the dealership under "contact us" on their website to no avail). 10/11/16 Update - On 10/6 I emailed a copy of the above review to the salesperson and GM...I won't even bother with the salesperson's response, but the GM emailed me back, set up a convenient day/time for me to bring the car in (which was today), giving me a loaner for the day. That experience was great, hence my positive review for the Service Department today. The Service Manager Mary was a pleasure to deal with and the person who detailed/clayed my car did a great job. It took a few weeks, but finally everything is settled and I can enjoy my car and put everything else behind me. More
by Barb B
Employees Worked With
Chuck, Randy, Donna Liucci Daub
September 24, 2016
Worst Service I leased a 2017 Chevy Equinox and at first was very happy with my purchase and experience with this dealership. Flash forward a month later, and I hav I leased a 2017 Chevy Equinox and at first was very happy with my purchase and experience with this dealership. Flash forward a month later, and I have had issues with this dealership taking care of my previous lease payment. I have called, left messages for finance and the manager, faxed and not one person has rectified the situation. On top of that my car was damaged from a clogged ac unit that caused a leak in my front driver and passenger sides. I had to take it to be serviced twice already. The customer service is abysmal and I have tried 2x already to speak to a manager and it hasn't happened yet. I suggest you take your business elsewhere. Once the get you out the door, they want nothing to do with you. I will be contacting my friend at the Better Business Bureau as well. This is not a way to treat a customer!! The receptionist is extremely rude as well! More
by Winster55
Employees Worked With
Donna Liucci Daub
September 05, 2016
New car purchase Just purchased two vehicles from Donna today . Our family have been loyal customers of Donna for several years . She is committed to her clients and w Just purchased two vehicles from Donna today . Our family have been loyal customers of Donna for several years . She is committed to her clients and works very hard . If there is a way to make a deal happen, Donna will make it happen. Thank you for all your help and guidance during our purchase ! You are the BEST! The Costa Family 😃 More
by Lcosta
Employees Worked With
Donna Liucci Daub
August 19, 2016
Bunch of liars and thieves A ripp off and there not good liars but there good at taking your money and doing nothing for you one of the worst places I've been too bunch of leech A ripp off and there not good liars but there good at taking your money and doing nothing for you one of the worst places I've been too bunch of leeches for your money More
by Your racist
Employees Worked With
Mary barylski
