Empire Chevrolet of Hicksville
Hicksville, NY
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Where do i start,from day one hasseled to buy the car that day ,end of the year quota(we want to close the books) couldnt because of insurance check they repeadlty asked for a deposit to hold for 48hrs that day ,end of the year quota(we want to close the books) couldnt because of insurance check they repeadlty asked for a deposit to hold for 48hrs only mind you this was a saturday and monday being new years day i believe. I go in on the 2 nd to get the car do my paperwork to realize i was tacked on an extended service contract i wouldnot need so i requested it taken off that took 2 weeks.that day they hand me keys(1 complete set and a half key fob )! They said they have to look for it.drive home realize theres a bounce in the ride i tell the dealer i need to balance the rear tires would they cover the cost which is only 45 .00 for 2 tires because i live in new jersey i couldnt go back to them they have not answered back either.lets get to the best part ,its now 30 days later temporary transit tags about to expire the dealership wont issue me an extension, i have called njdmv the have no recollection of the vin or nothing was done to get my car registered or plated . Somebody dropped the ball and wont admit it , i cant drive the car at all because it will get impounded , and im not going to be financially responsible for some ones mistake . More
Great experience from the minute I walked in from the receptionist to the final purchase and delivery. Edwin Cruz the salesman was excellent to work with. Finance woman (can’t remember her name) made eve receptionist to the final purchase and delivery. Edwin Cruz the salesman was excellent to work with. Finance woman (can’t remember her name) made everything fast and smooth with the paperwork. More
Ramon and David Duplessy Were exceptional. They made the process easy and were quick to address any questions or concerns I had. I would highly recommend Empire Chevrolet. They have a great te They made the process easy and were quick to address any questions or concerns I had. I would highly recommend Empire Chevrolet. They have a great team of people working together collectively to meet your needs. More
Our sales rep, David Duplessy, made the lease transaction very smooth. He was very helpful along with the manager Frankie Fardutte in completing the deal and getting us into our new Trax. very smooth. He was very helpful along with the manager Frankie Fardutte in completing the deal and getting us into our new Trax. More