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Empire Chevrolet of Hicksville

Hicksville, NY

4.7
135 Reviews

236 South Broadway

Hicksville, NY

11801

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Showing 135 reviews

August 03, 2024

So far Dee in the service center was the only one who took the time and went beyond to solve and service problems/issues More

by Ferrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dee
Aug 09, 2024 -

Empire Chevrolet of Hicksville responded

Hello, Were delighted to hear that Dee was there to help with your service needs. But were disappointed that you were not completely satisfied with your visit. If you would like to discuss further, please contact our Service Manager, Tim Gonyou, at 516) 831-0421 or at tgonyou@eagny.com. Thank you!

July 26, 2024

Great dealership. Leigh and Frankie are incredible people. No pressure, no double talk just straight numbers and no upsell. Even with a small hicup Leigh and Frankie s More

by AJ.GREINER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Charity, Frankie Fardette
Jul 26, 2024 -

Empire Chevrolet of Hicksville responded

AJ, It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Leigh and Frankie took great care of you. It is our pleasure to assist you in any way possible. Thank you for your 5-star rating! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 19, 2024

Abraham Castillo made this experience easy for me. He addressed my questions in a kind and patient way and assured me the issue with my car would be taken care of quickly. He assured me the warranty w More

by mikebaum32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
Jul 19, 2024 -

Empire Chevrolet of Hicksville responded

Mike, Thank you for leaving Abraham this wonderful review! We are so glad that he got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 15, 2024

Stay clear of this dealership, there are plenty of other dealerships to buy a Chevrolet from spend my whole Saturday afternoon. They’re working out a deal on a car that I saw online only to be told after th More

by Neil Russo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shaikh Ali, David Duplessy
Jul 17, 2024 -

Empire Chevrolet of Hicksville responded

Hi Neil, Thank you for sharing your sales experience with us. We are very sorry to hear of your disappointment with the deal we offered. Our management team is aware of your visit. Our General Manager, Frankie Fardette, will be reaching out to you in the next couple days to go over your concerns with you. Sincerely, Empire Chevrolet of Hicksville

June 30, 2024

Empire Chevrolet was a great choice and Brandon was the reason. From the moment we walked in he greeted us with a smile and made sure all of my wife’s questions were answered. We purchased the car same day More

by Olivia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean, Brandon Burns
Jul 01, 2024 -

Empire Chevrolet of Hicksville responded

Thank you for your excellent review! We are honored to have had the opportunity to work with you, and we are glad that Brandon took great care of you and your wife. Your satisfaction means so much to us. We warmly congratulate you both on your new vehicle- on behalf of the entire team! Safe travels.

June 25, 2024

Great people. People make all the difference. Brandon, Leigh, Shake and Sean were top notch. Not to mention Rachel at the cash machine! More

by Mmaiet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Burns
Jun 25, 2024 -

Empire Chevrolet of Hicksville responded

Thank you for your kind review! We are so glad that Brandon, Leigh, Shaikh, Sean, and Rachel provided you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 19, 2024

Excellent service and sales department, honest and helpful, would go again and that’s what was the most important test. More

by Frank3hockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Ehlers, Yrad Pierre
Jun 19, 2024 -

Empire Chevrolet of Hicksville responded

Thank you for your wonderful review! We are pleased to hear that our team was both kind and helpful. It is always our goal to ensure our guests' experience is as pleasant as possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

June 11, 2024

Suada was AMAZING! !!! Anthony was AMAZING!! I came in to purchase my first car and within 3 days I was more than satisfied and left with my dream car. They were so info More

by Jessica Castro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony , Suada Deljanin
Jun 12, 2024 -

Empire Chevrolet of Hicksville responded

Jessica, Thank you for your excellent review! We are honored to have been of assistance to you with your special purchase, and we are so glad that Anthony provided you with a smooth, 5-star experience. Your satisfaction means so much to us. We warmly congratulate you on your dream vehicle- on behalf of the entire team!

June 11, 2024

Had a great experience with suada and Anthony they were very personable nothing but good things to say will be coming here for my future cars More

by Josephgraffeo98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Suada Deljanin
Jun 12, 2024 -

Empire Chevrolet of Hicksville responded

Thank you for your wonderful review! We are happy to hear that Anthony and Suada provided you with top-notch service. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels until we meet again!

June 08, 2024

Suada, Anthony and the finance manager were really helpful with the process of getting a certified pre owned. The whole process felt like a breeze. More

by Alton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, David, Kevin and Sean, Suada Deljanin
Jun 11, 2024 -

Empire Chevrolet of Hicksville responded

Alton, we greatly appreciate your 5-star review! We are so glad that Suada, Anthony, and the team provided you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

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