Empire Chevrolet of Hicksville

Service Just had my vehicle serviced today and the experience was great. Steve Murillo the service advisor was a pleasure to deal with as was Dawn who schedu Just had my vehicle serviced today and the experience was great. Steve Murillo the service advisor was a pleasure to deal with as was Dawn who scheduled my appointment. Ozzie the the service technician was also a pleasure to deal with and serviced my vehicle in a timely manner. Good `experience all around. More

If you wanna waste your time go to Robert Chevrolet, I If you wanna waste your time go to Robert Chevrolet, I been there liked a van they said it 15500 and they will buy my car for 5000. guy name Tom sh If you wanna waste your time go to Robert Chevrolet, I been there liked a van they said it 15500 and they will buy my car for 5000. guy name Tom show us the van and let us test drive it so there was some noise by fort tire he says it will be fix I waited a week and I call them back got know van is ready. I make sure the price and got answer yes but as I want there Sam told they only offer 3500 for my car Sorry on request we call the manger he come up say sorry which mean nothing to me because I wasted my time over 10 days so called family owned business. they took my registration And my car keys on the first day I want there and price my car $5000 way less then market value by the way manger himself was not wearing any mask and standing there. I hope some get back me to me on this. More

Smooth transaction Confident we received a great deal. Ricky is our go to sales guy with 4 Chevy's strong!!!! He makes the deal effortless and an absolute pleasure.... Confident we received a great deal. Ricky is our go to sales guy with 4 Chevy's strong!!!! He makes the deal effortless and an absolute pleasure.... More

PAINLESS experience Bob my sales person and Art the finance guy were wonderful. No nonsense. Straight forward. I got a great vehicle at a very fare price. I never th Bob my sales person and Art the finance guy were wonderful. No nonsense. Straight forward. I got a great vehicle at a very fare price. I never thought I’d say this about a dealership but it was a pleasure a experience!! Highly recommend bob and the Robert Chevy team More

David C. and Sal P. David is Brilliant Sal got me exactly what I wanted No Drama from David David and Sal are gentleman and masters at their craft I’ll see them ag David is Brilliant Sal got me exactly what I wanted No Drama from David David and Sal are gentleman and masters at their craft I’ll see them again in December More

Absolute Gentleman I have been dealing with Robert Chevrolet for quite a while now, and I can honestly say they are an absolute pleasure !! I took my car in for an inspe I have been dealing with Robert Chevrolet for quite a while now, and I can honestly say they are an absolute pleasure !! I took my car in for an inspection, which is free if you purchased your car there. I look forward to seeing Don Beilinson, an absolute gentleman ! He is kind, courteous and extremely knowledgeable. I always get the feeling, that if i'm not happy ... he's not happy !! I'm always satisfied and always leave there with a smile on my face ! Don, you are the man ! Keep up the good work my friend ! I will be a customer for a long time to come ! More

My 300 miracle Always wanted a chrysler 300. when to this dealership because the hard working, miracle creating DAVID BERNSTEIN now works at this location. My cred Always wanted a chrysler 300. when to this dealership because the hard working, miracle creating DAVID BERNSTEIN now works at this location. My credit is not the best but he worked his ask off to get me into the 300 of my dreams and as of January 21, 2019 it is a dream made real. He assist me on what the bank was looking for and how i could help with my score. I think I aged him but he made it. I'm happy David and crystal made it work and the best part i could easily afford my monthly payments but he knew how much i needed my car and how important it was to me to have one work, school etc. car is a must plus i live out on the Island. My advise go to Robert Chevrolet ask for David Bernstein and let him work for you and with you to get you in a car of your dreams or just a car that you can afford. Call and make an appointment tell him Tisha sent you. I make no money off of this it's just important to get a vehicle. More

Try to scam me Lease quoted at $630 all of a sudden lease went down to $500 because I was walking out. Thief's stay away. Do your homework before going here. Lease quoted at $630 all of a sudden lease went down to $500 because I was walking out. Thief's stay away. Do your homework before going here. More

Service department said no. Service department would not look at my car because I did not buy it there . Told bring me bring it to the dealer where I bought it. Service department would not look at my car because I did not buy it there . Told bring me bring it to the dealer where I bought it. More

NO VEHICLE for you without perfect GM Survey Rating I wanted to share my firsthand experience at Robert Chevrolet in Hicksville. On 8/18, I went into the dealership and negotiated a price on the 2019 Tr I wanted to share my firsthand experience at Robert Chevrolet in Hicksville. On 8/18, I went into the dealership and negotiated a price on the 2019 Traverse LS. The dealership was willing to match a competitor’s ad. I signed all paperwork and I was to return on 8/20 at 5:30pm to pick up the vehicle. In the early hours of 8/20, I made contact with the dealership via email and stated that I wanted the more expensive model. In back and forth emails with the original salesman, he showed an unwillingness to match the competitor’s ad on the more expensive model (the LT) and wanted 1K more than the competitor. As I saw that I was getting nowhere and knowing that I was likely bound legally to the paperwork I signed on 8/18, I wrote a very brief review on their personal Chevy FB page about the unfair treatment and practice at their dealership. Shortly after this, the salesman was willing to match the competitor’s pricing on the LT. Without being prompted, I chose to remove my earlier review on their page. Due to feeling uncomfortable in going alone to the dealership at 5:30pm on 8/20, I took a guy with me. I went through the signing of several documents for the LT I purchased. After signing, my guy friend walked away with my daughter to make it easy to wrap up loose ends. It was at this moment the salesman strategically timed what he was about to say to me. He stated that GM comes out with an official survey and that if I could not agree to give him a 10 out of 10 on this survey, he would make everything I signed “void” and that my newly purchased vehicle would not be mine. I could not believe what I was hearing and I mentioned that I couldn’t believe he chose to say this to me after my guy friend walked away. I called my friend over to hear the salesman reiterate the same thing. I told the salesman that I could opt out of the survey but that I could not honestly give a 10 out of 10. I called what he was doing “manipulative” and he followed up by saying that he was not releasing the vehicle to me because I was not showing a commitment to giving a 10. He told me to “Get Out” and swiftly took my copies of the signed documentation. My guy friend and him had a brief exchange of words. I asked for the owner when I saw the top manager but was told the owner would be out until next week. The manager basically said he would like to make it right by selling the vehicle to me but other than this, he did nothing to truly rectify the situation. All the paperwork had this particular salesman’s name on it, and there was NO way that I was giving him one dime on this purchased vehicle. While the salesman told me I would not get my down payment back, the manager ended up letting me have it back. When I got home and checked my email again, I saw a much earlier email from this salesman where he told me to “immediately” remove the review I had posted on their page (Although I had already done so on my own accord, I probably wouldn’t have had I seen his demanding email first). More