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Empire Cadillac of Long Island City

Woodside, NY

Overview
Reviews
4.8
391 Reviews
Call Dealership (866) 704-9225
View Awards

56-15 Northern Boulevard

Woodside, NY

11377

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Showing 391 reviews

June 19, 2024

Professional friendly demeanor, knowledgeable and good comunicator. I would recommend her to friends and family More

by White Chocolate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sully Romero, Edina Music
Report | Print
Jun 20, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your positive review! We are glad that our team was both kind and helpful throughout your visit. Please do not hesitate to give us a call if we may ever be of further assistance to you.

June 17, 2024

Completely satisfied, got the transmission replaced for my 2019 xts all covered by the extended warranty with the help of the customer representative. More

by Hariliva johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Report | Print
Jun 18, 2024 -

Empire Cadillac of Long Island City responded

We appreciate your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team got your automotive needs efficiently taken care of. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 14, 2024

For good services, faster and perfeccion, and good treatment and kindness that the client feels ti coming back sooner and happy More

by Juan Baez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danna
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Jun 17, 2024 -

Empire Cadillac of Long Island City responded

Juan, Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. Thank you for your 5-star rating! We look forward to continue providing you with our best care in your visits to come.

June 13, 2024

Nice service helpful employee nice experience great customer service and good communication thank you very much More

by pbudhathoki777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dhamar Rodriguez
Report | Print
Jun 14, 2024 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us! We are happy to hear that our team was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

June 10, 2024

The Best Cadillac dealership good vibes great people good energy make sure to get me what i needed good job! More

by Pvoxo666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa, Juan Ceaca, Karen Herrera, Melany Nieves, Edina Music, Joshua Job, Joseph Youssef, Erika Monroy, Mohammed Pirzada, Sabeena Azhar
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Jun 10, 2024 -

Empire Cadillac of Long Island City responded

We appreciate you taking the time to leave us this positive review! Our guests' satisfaction is our utmost priority, and we are so glad that our team provided you with top-notch service and met your automotive needs. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with!

June 09, 2024

Personally have the best experiences every time I come to have my truck serviced. And Sally is amazing always going above and beyond to make sure all my needs are taken care of More

by T33SM00TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Report | Print
Jun 10, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Sally consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 09, 2024

I needed service today and dealership obliged. Great location, service and customer service. Plus got vehicle washed. More

by LUVTWOJAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Report | Print
Jun 10, 2024 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us. We are happy to hear that our team took great care of you and your automotive needs. It is our pleasure to serve you. Safe travels!

June 08, 2024

Thank you so much for very good quality service and work, always quickly responded and help! Thanks! More

by PiC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Report | Print
Jun 10, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your 5-star rating! We are so glad that our team provided you with the quality care that you deserve. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

June 06, 2024

The Service team is efficient in assessing an issue and getting you taken care of as quickly as possible. More

by ADRINA.BANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro, Sally Perez, Dhamar Rodriguez
Report | Print
Jun 10, 2024 -

Empire Cadillac of Long Island City responded

Adrina, thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 03, 2024

Great dealership! !Definitely puts their customers first and try to help out with the best possible deal to make sure you leave satisfied. More

by Macho0088
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Job
Report | Print
Jun 05, 2024 -

Empire Cadillac of Long Island City responded

Macho, We greatly appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they put you first and tried to help you out with the best possible deal to make sure you left satisfied. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Cadillac of Long Island City team!

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