Empire Cadillac of Long Island City

They are always very present they are all ways concern about your car they always call to make sure your satisfied about your car they always call to make sure your satisfied More

I had an exceptional experience at the dealership while leasing my new vehicle. Mr. Mohamad Pirzada, an outstanding salesperson, introduced me to the New Lyric. He patiently allowed me to familiarize mysel leasing my new vehicle. Mr. Mohamad Pirzada, an outstanding salesperson, introduced me to the New Lyric. He patiently allowed me to familiarize myself with the vehicle for a couple of hours, ensuring I was comfortable and well-informed. Following this, Ms. Sully Romera, a highly efficient and organized professional, had all the necessary paperwork prepared and ready for me. Her proficiency enabled me to complete the process swiftly, and I was able to leave with my new car in just 15 minutes. The New Lyric was in impeccable condition - fully charged and meticulously cleaned. The seamless and efficient service provided by the dealership, particularly by Mr. Pirzada and Ms. Romera, made this a memorable experience. Their dedication to customer satisfaction was truly commendable. I look forward to recommending their services to others. 👏 More

My experience at Empire Cadillac LIC was superb. My service was completed in a very timely manner. The Service Advisor Kathy Questel was very helpful. She kept me informed on the status with a carin My service was completed in a very timely manner. The Service Advisor Kathy Questel was very helpful. She kept me informed on the status with a caring and helpful approach. She is a great Advisor and is always willing to assist in any situation. More

Empire Cadillac has served me well with Ms Kathy Questel assisted all of your technicians who have repaired my vehicle. 100% for Ms Kathy. Thank you Fred Alston assisted all of your technicians who have repaired my vehicle. 100% for Ms Kathy. Thank you Fred Alston More

Kathy Quistell was extremely helpful on my last visit. She has always proven to be very knowledgeable on the issues I was having with my car and always presented clear solutions on how to resolve them. She has always proven to be very knowledgeable on the issues I was having with my car and always presented clear solutions on how to resolve them. I consider myself fortunate to have her as my service manager! More

Service was great Representative was helpful understood my needs and accurately advised as to next steps my needs and accurately advised as to next steps More

Great support. Great service. Great deal. Would recommend. Committed to getting you in the car you want and the right price Great service. Great deal. Would recommend. Committed to getting you in the car you want and the right price More

Sally always comes with quick solutions whenever I need service. Best person to work with gets me in out quickly service. Best person to work with gets me in out quickly More

Things went ok, not really what I would call smooth but decent. I got the car back sooner than expected decent. I got the car back sooner than expected More

Erika, Travis, Mike and the entire Empire team make you feel welcome and respected and make the buying experience an efficient and pleasant one. If you’re in the market for a Cadillac, Empire Cadillac of L feel welcome and respected and make the buying experience an efficient and pleasant one. If you’re in the market for a Cadillac, Empire Cadillac of Long Island City is where you want to go for your next car. More