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Empire Cadillac of Long Island City

Woodside, NY

4.8
391 Reviews

56-15 Northern Boulevard

Woodside, NY

11377

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Showing 391 reviews

July 04, 2022

Valeria Meneses was very helpful and kind. She was efficient and knowledgeable and was able to answer all my questions. She really made this purchase effortless! I can’t thank her enough for a More

by alverochambers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses
Jul 05, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your wonderful review! We are so glad that Valeria could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

July 02, 2022

Very helpful, turned my whole experience around since the beginning. Very understanding, and patient with my situation. A+++ More

by nrussell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerod, Tatiana, Jason , Moni, Charles Gaines
Jul 05, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

June 24, 2022

Great experience, dan keys is a professional. i will be back to get my wife’s car soon More

by Crodriguez0805
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keys
Jun 27, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are so glad that Dan provided you with a top-notch experience! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

June 17, 2022

Customer service is excellent firsy molina is so very helpful. The other staff very curious and they go above and beyond. However sometimes wait time is a bit much but, I get it staffing issues... More

by Michele Heath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Firsy molina
Jun 17, 2022 -

Empire Cadillac of Long Island City responded

Michele, Thank you for your positive review! We are glad that Firsy and the team provided you with top-notch service. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 17, 2022

Purchased my first Cadillac yesterday at Empire! Dan Keys was amazing, he helped every step of the way as well as the sales manager John Randazzo. They made the car buying process simple and I appre More

by Cherise Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Randazzo , Dan Keys
Jun 17, 2022 -

Empire Cadillac of Long Island City responded

Cherise, Thank you so much for your amazing review! We are happy to hear that Dan and John provided you with a smooth, 5-star experience! We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your first Cadillac- on behalf of the entire team! Safe travels!

June 17, 2022

Great service. Dan Keys was excellent. Made buying a car very easy. Would definitely come back More

by mike.biuso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keys, Charles Gaines
Jun 20, 2022 -

Empire Cadillac of Long Island City responded

Mike, Thank you so much for your positive review! We are so glad that Dan and the team could provide you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

June 16, 2022

Of course we have all heard horror stories about car dealerships. My story at Empire was the total opposite. Dan Keys made my car buying experience a very smooth process. Dan was professional, kind and More

by kievawashington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keys
Jun 16, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Dan could provide you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

June 12, 2022

Dan was very helpful in getting me in my new car. He worked with me to get the car I wanted More

by joanne.digcom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John randazzo, Dan Keys
Jun 13, 2022 -

Empire Cadillac of Long Island City responded

Joanne, Thank you so much for your positive review! We are honored to have had the opportunity to work with you, and we are so glad that Dan took great care of you and made your experience with us an all-around success! Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

June 10, 2022

I want to thank Empire and Mr. Dan for helping me find another vehicle today. Mr. Dan has went over and beyond with his customer service. Once again, I was in good hands with Mr. D More

by smwalker1246
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keys
Jun 13, 2022 -

Empire Cadillac of Long Island City responded

Congratulations on your new vehicle! We are so glad that Dan took great care of you! It is our pleasure to assist you in any way possible. Thank you so much for your wonderful review! We hope for an opportunity to work with you again in the future!

June 09, 2022

Thanks to the wonderful sales team of Dan keys and John and the people involved in process of me buying this beautiful 2018 mercedes gls we had a bit of a set back with the title buy the sales team took ca More

by yorelm16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John , Adam Smith, Sharon Regan, Dan Keys
Jun 09, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Dan and John took great care of you! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

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