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Empire Cadillac of Long Island City

Woodside, NY

Overview
Reviews
4.7
417 Reviews
Call Dealership (866) 704-9225
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56-15 Northern Boulevard

Woodside, NY

11377

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Showing 417 reviews

December 09, 2022

Everything was excellent very warm and paticene very understanding kind and we were in one two three More

by Schmidtyehuda870
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
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Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your wonderful review! We are happy to hear that our team took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. We hope for an opportunity to work with you again in the future!

December 08, 2022

We had an amazing experience with Robert. We are thoroughly pleased with the car and the deal we were able to negotiate. Great follow-up as well. More

by srf914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti, Vito Ilardi
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Dec 08, 2022 -

Empire Cadillac of Long Island City responded

Thanks so much and congratulations on your new Cadillac! We're thrilled Robert made your dealership experience a breeze and that he continues to make sure you're completely satisfied. We hope to do business with you again some day but until then, we wish you all the best in your upcoming travels!

December 08, 2022

Thank you for a great experience & excellent customer service Robert Sorrenti you were awesome! Your the best! More

by Msdivajonez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Dec 08, 2022 -

Empire Cadillac of Long Island City responded

That's fantastic news! Thanks for letting us know how thrilled you were with the amazing support you received from Robert. It's very important to us that our guests have all their questions answered and all the time they need to make important decisions, so we're delighted that's what Robert delivered for you. Best wishes for pleasant journeys on all of your upcoming travel plans!

December 08, 2022

Thank you for assisting me with all my needs. You were very helpful, informative and professional. Thank you for your great customer service More

by Bobbiejean91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Dec 08, 2022 -

Empire Cadillac of Long Island City responded

Thank you, Bobbie Jean! It is our pleasure to assist you with all of your automotive needs. We're delighted Robert showed you an exceptional dealership experience. Thank you for choosing Empire Cadillac!

December 08, 2022

The sales man Robert Sorrenti was amazing. Very helpful, informative and patient . Thank you I will be referring people because he made it so easy. More

by Nchacon1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Dec 08, 2022 -

Empire Cadillac of Long Island City responded

We're glad to hear it! Thanks for letting us know how pleased you were with the stress-free, helpful experience Robert provided for you. We hope you won't hesitate to call if we may be of service to you again. It would be our pleasure!

December 08, 2022

I’d have to say Robert S gave me the best customer service out of anywhere else I’ve gone he was Informative , honest and gets the job DONE!!! More

by Cynthiaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Dec 08, 2022 -

Empire Cadillac of Long Island City responded

Hi, Cynthia! Thanks so much for the 5-star review of Robert. We're glad he made your dealership experience so supportive and hassle-free. Your complete satisfaction means everything to us and your feedback let's us know we're doing things right. Thank you for choosing Empire Cadillac!

December 08, 2022

Robert was amazing! This was a huge decision for me and he was extremely patient with my indecisiveness. I appreciate how well he navigated me through making a decision. More

by Asia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Dec 08, 2022 -

Empire Cadillac of Long Island City responded

Thanks for stopping by to share positive feedback, Asia! We are absolutely delighted to learn how attentive and accommodating Robert was during your buying experience. We believe all of our clients deserve the utmost care when making these big decisions. We wish you nothing but joy and satisfaction with your new Audi and thank you so much for choosing Empire Cadillac!

December 08, 2022

Valarie is very helpful, kind, and accommodated me in every way possible. Thank you valarie. More

by richiemontello96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses
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Dec 08, 2022 -

Empire Cadillac of Long Island City responded

Richie, thank you so much for your kind review of Valeria! She is an exceptional advocate for her clients and we're happy you got to experience that level of service. Best wishes to you for pleasant journeys on all of your upcoming travel plans!

December 08, 2022

Very professional salesman i when the in to look at cars hi convinced me to get a new car More

by slaurita48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerod Gatling
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Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are honored that you took the time to visit us, and we are happy to hear that our team took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

December 08, 2022

Robert , very nice service, I am happy he is imagining. He friendly . Nice service to him More

by Jabalny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Thank you for leaving Robert this 5-star rating! We are so glad that he could provide you with top-notch service throughout your visit. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

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