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Empire Cadillac of Long Island City

Woodside, NY

4.7
417 Reviews

56-15 Northern Boulevard

Woodside, NY

11377

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Showing 417 reviews

December 18, 2022

Mr. Rob… What can I say … that I have not said to you already… thank you for the service… great job… you and the cars are the reason we keep coming back to you and Cadilac… More

by Alphacommunications001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Dec 20, 2022 -

Empire Cadillac of Long Island City responded

Alphacommunications001, Thank you for your very kind review and loyalty to Empire Cadillac of Long Island City. We are delighted that you have come back to us again and that your experiences with Robert Sorrenti have been so exceptional!

December 16, 2022

I just purchased my first Cadillac Escalade and Empire made my really difficult situation work for me. My sales person Robert was very patient and helped me every step of the way. Thank you to everyone t More

by Wh16828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Dec 20, 2022 -

Empire Cadillac of Long Island City responded

Wh16828, Congratulations on the purchase of your first Cadillac and welcome to the Empire Cadillac of Long Island City family! We are honored you chose our dealership for this experience. Robert Sorrenti will be thrilled to hear how happy you were with the sales process. We look forward to the opportunity to serve you again. Enjoy showing off your new Escalade!

December 15, 2022

This is the best experience I ever had with a dedicated car dealer . She is just amazing and getting thinks done. More

by jnijman55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera, Tristan George
Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

December 15, 2022

Josue was very attentive in finding me the right vehicle with an extended warranty for my business. He was good-humored and provided excellent customer service. The rest of the team was also helpful and e More

by accounting
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jhonathan Valerio, Joshua Vargas, Vito Ilardi
Dec 20, 2022 -

Empire Cadillac of Long Island City responded

We would like to thank you for letting us know how we are doing. Here at Empire Cadillac of Long Island City, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Joshua Vargas was able to assist you in finding a vehicle that was right for you.

December 14, 2022

Jose Vargas was awesome and gave us a great deal. We will always use Josue and recommend him highly. More

by spjetri67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas, Vito Ilardi
Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your excellent review! We re delighted that Jose could provide you with top-notch service, and he will be honored to have earned your kind recommendation. Please do not hesitate to let us know how he and the team may be of further service to you in the future!

December 14, 2022

iOS thanks the sales person Noemi for giving such good information with the card and what best F best deal would fit in my budget. Thanks her for skills and Patient. Zaida hall More

by Jeant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Zaida, Thank you for leaving Noemi this positive review! We are so glad that she took great care of you. Our customers' satisfaction is our utmost priority. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 11, 2022

Robert was so Amazing! Very professional, patient and his knowledge on cars is incredible. I didn’t feel rushed or pressured and I drove off in the car that I wanted.Robe More

by Mj22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Congratulations on your new vehicle! We are so glad that Robert could provide you with a smooth, pressure-free experience. Our customers' satisfaction is our utmost priority. Thank you for taking the time to leave us this positive review! Please do not hesitate to give us a call if there is ever anything more that Robert and the team may help you with.

December 11, 2022

Noemi was a great help. Her ability to quickly draw up paperwork and her communication skills are unmatched! Deal with Noemi! More

by emilyrox1113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Emily, We greatly appreciate you taking the time to leave Noemi this positive review! We are delighted that she could provide you with quality and efficient service and she will be honored to know how confident you are in her efforts. We hope for an opportunity to work with you again in the future!

December 11, 2022

Nya was great! If you want great customer service i advise you to see Nya . No pressure was applied like other dealers. She is very caring and knowledgeable about w More

by Lizzzz
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are overjoyed that Noemi could provide you with the quality care that you so much deserve. She will be delighted to hear of your very kind words and to know how confident you are in her efforts. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

December 11, 2022

Noemi was a Great SALES rep . If you plan on buying a car I would highly recommend you ask for her. I called in to see how much i would get for my trade. She was very polite and he More

by CRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Craig, Thank you for taking the time to leave Noemi this positive review and recommendation! We are happy to hear that she could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

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