Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Empire Cadillac of Long Island City

Woodside, NY

Overview
Reviews
4.8
391 Reviews
Call Dealership (866) 704-9225
View Awards

56-15 Northern Boulevard

Woodside, NY

11377

Directions

By Type

Showing 391 reviews

February 13, 2023

Everyone was so friendly and accommodating. Joshua did a great job and I would highly recommend this place to anyone. More

by rhianna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas
Report | Print
Feb 13, 2023 -

Empire Cadillac of Long Island City responded

Rhianna, Thank you so much for your positive review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that Joshua took great care of you throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

February 10, 2023

Valeria meneses extremely knowledigble professional and courteus very pleasant to work with asset to empire cadilliac More

by Zap218
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses
Report | Print
Feb 13, 2023 -

Empire Cadillac of Long Island City responded

Zap218, Thank you for your time and feedback. We are delighted to hear that your shopping experience with Valeria Meneses was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

Feb 13, 2023 -

Zap218 responded

Thank you

February 01, 2023

Absolute fraud of a dealer. Terrible experience, committed to selling an Escalade V then backed out to sell to someone else. Lied to me and tried to jerk me around continuously. More

by Gsocarguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cliff Small, Karen Herrera
Report | Print
Feb 12, 2023 -

Empire Cadillac of Long Island City responded

Hello, Thank you for sharing your comments us . We are very sorry to hear that your disappointed with our dealership and we do apologize for any confusion on the availability of the Escalade that you were interested in. Please contact our General Manager, Charles Gaines at cgaines@eagny.com, he would happy to go over your review with you. Thank you.

January 30, 2023

The dealship is very effecient, the salesman we worked with walkedus thrugh each detail very satisfied More

by ron_cantoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa
Report | Print
Feb 03, 2023 -

Empire Cadillac of Long Island City responded

Ron, Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

Feb 07, 2023 -

ron_cantoni responded

very satisfied ad thecar is absulutly perfect

January 29, 2023

Robert and Justin were excellent. Vito was also very helpful.Great place to buy a car More

by raymaulfair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Feb 03, 2023 -

Empire Cadillac of Long Island City responded

Ray, Thank you so much for your positive review! We are so glad that Robert, Justin, and Vito could provide you with 5-star service. We hope for an opportunity to work with you again in the future!

January 28, 2023

Perfect presentation. Josue is Very patient detail oriented. Answer all my questions on the phone and in person. More

by Mariyana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan , Joshua Vargas
Report | Print
Feb 03, 2023 -

Empire Cadillac of Long Island City responded

Mariyana, Thank you so much for your positive review! We are so glad that Josue could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

January 24, 2023

Great experience. Quick painless transaction. Karen and Valeria didn’t make me feel rushed one bit. More

by Crosales00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera, Valeria Meneses
Report | Print
Jan 26, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are so glad that Karen and Valeria could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 20, 2023

Very quick and fast service with the help of sally perez. She is Amazing person More

by Cnanez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez service department
Report | Print
Jan 26, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are so glad that Sally could provide you with quality and efficient service. It is our pleasure to serve you. Take care!

January 20, 2023

I recently purchased an XT5 from Empire Cadillac and I couldn't be happier with my experience. The salesperson, Daniel Fagadar, was incredibly helpful and knowledgeable about the cars on the lot. He took More

by A.A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Fagadar
Report | Print
Jan 26, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your wonderful review and recommendation! Providing a smooth, 5-star experience is always our goal, and we are glad that Daniel's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Cadillac XT5- on behalf of the entire team!

January 15, 2023

Very efficient, our salesperson Jerod Gatling provided excellent service to get us the best deal and the car that fit our needs. More

by coconunakm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerod Gatling
Report | Print
Jan 19, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Jerod provided you with nothing less. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

1
...
23
24
25
...
40