Empire Cadillac of Long Island City

service was great i really satisfied with the service every one was very friendly and i got a great deal :-) service every one was very friendly and i got a great deal :-) More

GREAT EXPERIENCE! Yianni, Dino, and Anthony will take care of you with grace and patience. Highly recommend 10/10 Yianni, Dino, and Anthony will take care of you with grace and patience. Highly recommend 10/10 More

I had a wonderful experience working with Yianni while purchasing my new 2025 Cadillac Escalade. He was incredibly helpful, knowledgeable, and patient throughout the entire process. Yianni made sure I und purchasing my new 2025 Cadillac Escalade. He was incredibly helpful, knowledgeable, and patient throughout the entire process. Yianni made sure I understood all my options and was dedicated to helping me find the perfect vehicle for my needs. I truly appreciate his professionalism and excellent customer service. Highly recommend working with him! More

I can't say enough great things about my experience with Yianni! He made the process of buying my 2025 Cadillac Escalade IQ an absolute breeze. From start to finish, Yianni was professional, knowledgeable, Yianni! He made the process of buying my 2025 Cadillac Escalade IQ an absolute breeze. From start to finish, Yianni was professional, knowledgeable, and genuinely dedicated to making sure I found the perfect vehicle. His deep knowledge of the Escalade IQ's features blew me away—he walked me through every detail, from the cutting-edge tech to the luxury touches that make this SUV feel like a first-class experience on wheels. He was patient, answered all my questions, and made sure I felt 100% comfortable and excited about my purchase. Not only did Yianni help me find my dream car, but his customer service was truly next level. He kept everything transparent, stress-free, and even made the paperwork feel easy! I’ve never felt so confident driving away in a new car. If you’re looking for someone who will go above and beyond, Yianni is your guy! Thanks again for helping me get behind the wheel of this incredible 2025 Escalade IQ. I couldn’t be happier! More

Yanni helped me with my new Lyriq. He did an excellent job and gave me excellent service. If you are looking for a good Salesperson he's an amazing choice! He did an excellent job and gave me excellent service. If you are looking for a good Salesperson he's an amazing choice! More

I just had my first service on my 24 Lyriq. Vincent and his team, especially Dharma, made it an easy, excellent, experience, providing the level of service and communication you would expect at Vincent and his team, especially Dharma, made it an easy, excellent, experience, providing the level of service and communication you would expect at a Cadillac dealership. More

I purchased a brand-new 2023 Cadillac Escalade from Empire Cadillac in Long Island City, New York. After only 19,100 miles, the engine broke down and required replacement. My car has now been at their Empire Cadillac in Long Island City, New York. After only 19,100 miles, the engine broke down and required replacement. My car has now been at their service center for over two months, and despite repeated assurances that the repair would take “a few weeks,” it still hasn’t been fixed. Every time I call, I am given vague responses and no concrete timeline for when the repair will be completed. This experience has been extremely disappointing. I never expected a company as reputable as Cadillac to provide such poor service and communication. If you’re considering buying from this dealership, think twice about the level of post-sale service you might receive. More

Yianni is a nice guy ,he so helpful I recommend this place. They did a great job getting my daughter her first car place. They did a great job getting my daughter her first car More

Going to the dealership is not something I enjoy - thank goodness for Dino and Yianni who made our experience enjoyable. Costumer experience was 5 star quality. I am very happy with my experience and deal o goodness for Dino and Yianni who made our experience enjoyable. Costumer experience was 5 star quality. I am very happy with my experience and deal on my new caddy ! More

Very good and pretty good help and Assistance. Showed concerns and well in order. Or better yet organized. Very good representative Showed concerns and well in order. Or better yet organized. Very good representative More