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Empire Cadillac of Long Island City

Woodside, NY

Overview
Reviews
4.8
391 Reviews
Call Dealership (866) 704-9225
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56-15 Northern Boulevard

Woodside, NY

11377

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Showing 391 reviews

June 12, 2023

Excellent Service. They do on time. Well behavior. They look very professional and they are More

by Shizanahmed123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Keys
Report | Print
Jun 13, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service.

Jun 14, 2023 -

Shizanahmed123 responded

Excellent

June 10, 2023

Fast and courteous service. Sally was great got me out fast. Will come back again More

by durango390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally
Report | Print
Jun 12, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your 5-star review! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future! Thank you, and safe travels!

June 09, 2023

The service was great as always . . Kathy Q always keeps me updated on the status of the service .. love this place More

by dthom817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy C
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Jun 12, 2023 -

Empire Cadillac of Long Island City responded

Thank you for leaving Kathy this 5-star review! We appreciate you confiding in our dealership with your automotive needs, and we will certainly provide you with nothing less than the same quality care in your visits to come. Please drive safely, and be sure to let us know how we may be of further assistance to you in the future!

June 09, 2023

Cathy Q was excellent customer service very accommodating and asolve my problem immediately very profession Thank you More

by amir marghub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
Jun 12, 2023 -

Empire Cadillac of Long Island City responded

Amir, Thank you for leaving Kathy this 5-star review! We are pleased to know she took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to give us a call if you have any further questions or concerns!

June 08, 2023

Great customer service by Kathy Questell . The best at Empire Service Thank you very much More

by Douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas
Report | Print
Jun 09, 2023 -

Empire Cadillac of Long Island City responded

Douglas, Thank you for your positive review! We are thrilled that Donna could provide you with 5-star service. It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs!

June 02, 2023

Thank You Kathy Q for all your help! Amazing experience for the first time st your location! Will come back for service More

by Heggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
Jun 05, 2023 -

Empire Cadillac of Long Island City responded

Thank you for sharing this positive review! We are so appreciative of the opportunity to work with you, and we are pleased Kathy could provide you with a 5-star experience! It is our pleasure to serve you in any way possible, and we wish you the safest of travels until we meet again!

June 02, 2023

Great service by my service advisor Kathy Q. Came in for service and was fast . Thank you More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
Jun 05, 2023 -

Empire Cadillac of Long Island City responded

Carlos, Thank you so much for your 5-star review! Offering quality and efficient service is so important to us, and we are happy to hear that your recent visit did not disappoint. We wish you the safest of travels and hope to see you again the next time you are in need of automotive service!

June 02, 2023

Kathy Questell was the best rep I have ever had . I will always come see her for service for my vehicle. I will recommend to all my Buick gmc friends More

by Rob M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy questell
Report | Print
Jun 05, 2023 -

Empire Cadillac of Long Island City responded

Rob, Thank you for leaving Kathy this kind review and recommendation! She will be honored to hear of your very kind words and to know how confident you are in her efforts. We wish you the safest of travels and look forward to working with you again the next time you are in need of automotive service!

June 01, 2023

I would like to give Kathy 10 stars but that’s not available. Kathy’s always been taken care of me in the past. She’s a great person approachable. I’m always satisfied when I see Kathy and she makes s More

by Ajcnyc13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
Jun 01, 2023 -

Ajcnyc13 responded

I have one word for Kathy, outstanding

Jun 02, 2023 -

Empire Cadillac of Long Island City responded

Thank you for taking the time to leave Kathy this amazing review! Providing top-notch service is so important to us, and we are glad that her efforts could consistently meet your satisfaction. She will be honored to hear of your very kind words. We hope that you continue to choose us for all of your future automotive needs!

May 31, 2023

Kathy Q was a big help getting the recall, tire rotation and service on my XT4. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
Jun 02, 2023 -

Empire Cadillac of Long Island City responded

Anthony, Thank you for your positive review! We are happy to hear that Kathy could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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