Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Empire Cadillac of Long Island City

Woodside, NY

Overview
Reviews
4.8
391 Reviews
Call Dealership (866) 704-9225
View Awards

56-15 Northern Boulevard

Woodside, NY

11377

Directions

By Type

Showing 391 reviews

July 09, 2023

Service was excellent by Kathy Q. Got my engine repair done! Will continue to comeback to get my service for my vehicle by Kathy More

by almas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
Jul 10, 2023 -

Empire Cadillac of Long Island City responded

Thank you for leaving Kathy this 5-star review! We are pleased that she could get you and your automotive needs taken care of. It is our pleasure to assist you, and we look forward to working with you again the next time your vehicle is in need of service!

July 06, 2023

The best ask for Noemí if you want great business trust me she is the best More

by Alexrojas0895
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
Report | Print
Jul 07, 2023 -

Empire Cadillac of Long Island City responded

Alex, Thank you for leaving Noemi this 5-star review! She will be delighted to know how greatly you valued her service. We appreciate your business. Please be sure to give us a call if there is anything more that she or the team may help you with!

July 06, 2023

Got our car a couple of weeks ago the service was great the people were great and we are so in love with our new vehicle. Victor Stephen was great from start to finish. Excellent customer service. Thanks V More

by Shayj15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Stephens
Report | Print
Jul 07, 2023 -

Empire Cadillac of Long Island City responded

Congratulations on your new vehicle! We are thrilled that Victor could be of assistance to you and ultimately get you into a vehicle that you love! We wish you the safest of travels in your new ride. Please don't hesitate to give us a call if there is ever anything more that Victor or the team may help you with!

July 06, 2023

Knowledgeable and helpful are the two words that come to my mind when I think about Empire Cadillac service team. Steve went above and beyond to make both of the processes smooth and painless. More

by Lassana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Jul 07, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your wonderful review! We are pleased that Steve and the team could be of remarkable assistance to you throughout your visit! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

July 04, 2023

Noemi ha sido muy amable, ha mostrado mucho interés en mi caso. Tambien disposición para negociar More

by Jorg_morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
Report | Print
July 01, 2023

I have been a long time customer and will continue to return to have my services here. Kathy Q is is great, very customer service oriented. More

by lewishenry100
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Q
Report | Print
Jul 06, 2023 -

Empire Cadillac of Long Island City responded

Henry, We are honored to have your continued business, and we are pleased to hear that Kathy took great care of you throughout your recent visit. We appreciate you taking the time to share this excellent review. Please drive safely, and do not hesitate to give us a call if there is ever anything more that she or the team may help you with!

June 30, 2023

Robert Sorrenti was very helpful in getting the deal for my new vehicle done and I really appreciate all of his patience and helpfulness. Got me a great deal and made me feel so comfortable through the proc More

by rihunter21
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Jun 30, 2023 -

Empire Cadillac of Long Island City responded

Raymond, Thank you for taking the time to share your feedback! We are overjoyed that Robert could be of assistance to you and provide you with the perfect vehicle, deal, and overall experience! We are so glad that we had the opportunity to do business with you, and we congratulate you on your new vehicle - on behalf Robert, Mike, Tristan, and the entire team!

June 30, 2023

Kathy Q was super helpful and honest! . I told her what was happening and she told me exactly what I needed. She over exceeded my expectations with her service. More

by Liz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sharon Regan
Report | Print
Jun 30, 2023 -

Empire Cadillac of Long Island City responded

Liz, Thank you for leaving Kathy this 5-star review! We are pleased that she could put you at ease and get your automotive needs taken care of. It is our pleasure to serve you. Please be sure to give us a call if you ever have any further questions or concerns!

June 30, 2023

Service advisor Kathy Q is the best. Always has time to address my needs and complete work required in a timely manner. More

by Paul D
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
Jun 30, 2023 -

Empire Cadillac of Long Island City responded

Paul, Thank you for leaving Kathy this excellent review! Your safety and satisfaction are of the utmost importance to us, and we are pleased to hear that Kathy continually takes great care of you and your automotive needs throughout your visits. We appreciate your business. Please do not hesitate to let us know how Kathy and the team may serve you again!

June 29, 2023

Every time come to this place. Nice and quick service Good job. Thanks so much!!!! More

by cathay1983
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
Jun 30, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your excellent review! Quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future. Please drive safely, and do not hesitate to let us know how our team may serve you again!

1
...
16
17
18
...
40