Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Empire Cadillac of Long Island City

Woodside, NY

Overview
Reviews
4.8
391 Reviews
Call Dealership (866) 704-9225
View Awards

56-15 Northern Boulevard

Woodside, NY

11377

Directions

By Type

Showing 391 reviews

September 11, 2023

Service is great. Advisor Kathyhuska Ouestei was exceptional helping me.. Her Mannerism and demeanor was very pleasant.. More

by robmel91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathyhuska Ouestel
Report | Print
Sep 11, 2023 -

Empire Cadillac of Long Island City responded

Thank you for leaving Kathy this excellent 5-star feedback! We will be sure to pass along your kind words and compliments. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

Sep 11, 2023 -

robmel91 responded

Thank You

September 06, 2023

May God bless our sales lady Noemi. She gave us the Best deal. If your looking for an Cadillac escalade así for her she is so profesional and super sweet More

by cruzeduard1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
Report | Print
Sep 07, 2023 -

Empire Cadillac of Long Island City responded

Eduard, Thank you for leaving Noemi this wonderful review and recommendation! It is a delight to know that she delivered A+ assistance on your special purchase, nothing less. Your safety and satisfaction are of the utmost importance to us and we hope to continue serving you and your automotive needs for many years to come.

September 06, 2023

Excellent service, she was super sweet and informative. Made the process very easy Noemi is highly recommended!!!! More

by Hleedixson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
Report | Print
Sep 07, 2023 -

Empire Cadillac of Long Island City responded

We appreciate you leaving Noemi this wonderful review and recommendation! It is a delight to hear she continuously provides our guests' with the top-notch service that you so much deserve. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

August 29, 2023

Worked with Jerod at Empire Cadillac of LIC, could not be more satisfied. He is the best!! More

by Lodoen7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerod Gatling
Report | Print
Aug 30, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for leaving Jerod this excellent feedback! Your satisfaction is our top priority, and we look forward to serving you again soon. Wishing you safe travels.

August 25, 2023

I cannot express how amazing my experience was from everyone at Empire Cadillac. Friendly, knowledgeable, efficient, professional….. More

by Mar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Gaines, Noemi Oyola
Report | Print
Aug 28, 2023 -

Empire Cadillac of Long Island City responded

Mar, We appreciate your kind words and support. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every interaction with us exceptional and memorable. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

August 23, 2023

Wonderful service! Thanks for the deal! Helped pick out my new car by an excellent sales person named Melany. She was vey kind and courteous to my young daughter too! More

by Acideagle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melany Nievas
Report | Print
Aug 25, 2023 -

Empire Cadillac of Long Island City responded

We appreciate your excellent feedback. It is a delight to hear Melany delivered top-notch assistance on your recent process, nothing less. She will be honored to hear of your kind words and compliments. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

August 18, 2023

This is my second truck from Valeria. She’s the best in the business. Thank you to sully as well. They’re both very professional! More

by sfauz01
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses
Report | Print
Aug 22, 2023 -

Empire Cadillac of Long Island City responded

We appreciate you taking the time to leave Valeria and Sully this excellent review. Your feedback motivates us to continue providing exceptional service to all our guests. Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns.

August 18, 2023

Kathy Q. always provides the best customer experience anyone could ask for. One of the reasons we always come back. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
Aug 22, 2023 -

Empire Cadillac of Long Island City responded

Kevin, Thank you for leaving Kathy this excellent review. It is wonderful to hear she continuously provides you with the A+ service you so much deserve. We look forward to an opportunity to work with you again.

August 16, 2023

The staff are customer focused and look to deliver a high level of service with a smile. More

by mhittner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna (Service)
Report | Print
Aug 22, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive feedback. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We hope to serve you again in the future.

August 15, 2023

Karen Herrera She's very good I found the right. car From the to the finish of the deal I really recommend her to the next client More

by patricklouisks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera
Report | Print
Aug 15, 2023 -

Empire Cadillac of Long Island City responded

Thank you for taking the time to leave Karen this wonderful review! We are happy to hear that she provided you with the top-notch service that you so much deserve. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We look forward to continue serving you and your future automotive needs and warmly congratulate you on your new vehicle- on behalf of Karen and the entire team!!

1
...
13
14
15
...
40