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Empire Cadillac of Long Island City

Woodside, NY

Overview
Reviews
4.8
391 Reviews
Call Dealership (866) 704-9225
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56-15 Northern Boulevard

Woodside, NY

11377

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Showing 391 reviews

March 16, 2024

Was very satisfied and please with Ms. Perez help in accommodating me when I brought my Cadillac for service. More

by Stefanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
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Mar 18, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Sally's efforts met your satisfaction. It is our pleasure to serve you and your Cadillac needs in any way possible. Take care!

March 16, 2024

Enjoyed the new renovated waiting room and the service was good too. Overall, I was pleased. More

by Stefanos
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sally Perez, Sally Perez
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Mar 18, 2024 -

Empire Cadillac of Long Island City responded

We appreciate your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 15, 2024

Your service was timely and courteous and informative thank you I learned things I didn’t know otherwise More

by evamae41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathyhuska Questel. Five stars
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Mar 18, 2024 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 12, 2024

Kathy Questell has been great on explaining and very professional on servicing my vehicle she’s definitely a great asset to GMC… More

by warthur572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy questell
Report | Print
Mar 12, 2024 -

Empire Cadillac of Long Island City responded

We are grateful for you leaving Kathy this flawless review! We are thrilled to hear that Kathy took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that she was great at explaining everything to you and very professional. Please drive safely and do not hesitate to let us know how we may be of further service to you.

March 02, 2024

JESUS the salesman and SULLY the finance mananger NIKI the salesmanger are absolutely the very best in the business I recommend them to everyone that's looking to get a vehicle. Thank guys 👦 More

by Stevenclementabc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa, Lulu Hoppe, Niki Mastrandricos, Sully Romero
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Mar 11, 2024 -

Empire Cadillac of Long Island City responded

Steven, Thank you for your excellent review! We are so glad that Jesus, Sully, Niki and the team provided you with a 5-star experience and they will be honored to have earned your kind recommendation. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 26, 2024

Jesus Rosa was patient and professional with me. I was returning my lease and it simply was not economically feasible at this time. Jesus could have put me in a new lease to get a sale, but instead More

by ada829
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa
Report | Print
Feb 28, 2024 -

Empire Cadillac of Long Island City responded

Thank you for taking the time to leave us this positive review! We are so glad that Jesus took great care of you during your recent visit. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 11, 2024

Kathy Questo provided me with great service,knowledge of my concerns and made me feel as if I was a member of Cadillac I couldn't forsee going anywhere else More

by Kyliewatkins1777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questo
Report | Print
Feb 11, 2024 -

Kyliewatkins1777 responded

Kathy Questo was great in her knowledge and customer service was exceptional!!

Feb 12, 2024 -

Empire Cadillac of Long Island City responded

Thank you for leaving Kathy this 5-star rating! We are so glad that she took great care of you and we are honored to have earned your confidence and loyalty. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 23, 2024

The quality of service was excellent, Kathy the service advisor was very helpful and attentive More

by buymelunch12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathyhuska Questel
Report | Print
Jan 24, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your positive review! We are so glad that Kathy provided you with the A+ service that you deserve. We hope to see you again the next time you are in need of automotive service!

January 02, 2024

Had a great experience with Melany Nievas, Will Alicea and Sales manager Rob ! Everything was great, thank you! Would definitely recommend More

by Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Melany Nievas
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Jan 03, 2024 -

Empire Cadillac of Long Island City responded

Rose, Thank you for leaving Melany, will and Rob this wonderful feedback! Your kind recommendation means a lot to us, and we look forward to the opportunity to serve you again.

December 28, 2023

Noemi Oyola at Empire Cadillac was a real pleasure to deal with and all the staff as well were all really professional & courteous. I will recommend this dealership to my family and friends! More

by Joe Levine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
Report | Print
Dec 28, 2023 -

Empire Cadillac of Long Island City responded

Joe. Thank you for your positive review! We are glad that Noemi and the team provided you with 5-star service. Our guests' satisfaction is our utmost priority, and we are honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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