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Empire Cadillac of Long Island City

Woodside, NY

4.8
391 Reviews

56-15 Northern Boulevard

Woodside, NY

11377

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Showing 391 reviews

November 08, 2024

Very friendly and knowledgeable staff. Always a pleasure at empire. They make you feel at home More

by rescuemom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music, Monica Suarez
Nov 11, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your kind review! We are happy to hear that our team consistently takes great care of you. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 07, 2024

I had an amazing experience here at Empire Cadillac of LIC. Jesus, Mike, Savva, Travis and Niki were excellent! Great customer service and they treat you like family! Anyone I know looking for a vehicle I More

by Mohamedelsisi101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa, Niki Mastrandricos, Travis Rubino, Dino Karvazoni, Savvas Koudellou
Nov 11, 2024 -

Empire Cadillac of Long Island City responded

Thank you for choosing Empire Cadillac of LIC and for your excellent review! Providing top-notch service is so important to us, and we are glad that Jesus's, Mike's, Savvas's. Travis's, and Niki's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

October 18, 2024

I had excellent service, Edina Music & Mike Martindale were very kind and made sure to go over everything. Beautiful girl too. More

by dragonslayer2065
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Oct 18, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your 5-star rating! We are glad that Edina and Mike provided you with thorough and efficient service. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

October 17, 2024

Buen servicio y excelente el trato que le dan ha sus clientes gracias por la ayuda More

by JOSELUISRD1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Suarez
Oct 17, 2024 -

Empire Cadillac of Long Island City responded

Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Mil gracias!

October 12, 2024

Dino, Mike and Yianni were amazing and went above and beyond in our most recent Cadillac Escalade Purchase. They provided unparalleled, courteous and professional service and made our whole experience a More

by Gasllani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yianni Xarras, Dino Karvazoni
Oct 14, 2024 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us! We are overjoyed that Dino, Mike, and Yianni provided you with 5-star service. It is our pleasure to assist you in any way possible. Congratulations on your new Cadillac Escalade! We look forward to continue providing you with our best care in your visits to come. Safe travels!

October 11, 2024

Melanie was such a pleasure to deal with. Actually traded in my old car and leased new car on the same day. Amazing! More

by Ajcdon23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melany Nieves, Dino Karvazoni
Oct 14, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your kind review! We are glad that Melany took great care of you throughout your visit. We greatly appreciate the opportunity to work with you. On behalf of the entire team- we warmly congratulate you on your new vehicle!

October 10, 2024

Edina Music , Great saleswoman , Totally understand the product she is selling. Went out of her way on her personal time to drive to Connecticut to pick me up and bring me to Empire . Awesome personality a More

by Mrray150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Oct 11, 2024 -

Empire Cadillac of Long Island City responded

Thank you for leaving Edina this amazing review! We work extremely hard to ensure our guests are satisfied with their experience, and we are thrilled that she provided you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you safe travels! If there is ever anything more that she and the team may help you with, please do not hesitate to give us a call.

October 02, 2024

My experience was Amazing at Empire Cadillac. Edina Music was my Sales consultant, she was so helpful and kind. Thank you to the finance director Mike Martindale for working hard on my approval. More

by balvadra99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Oct 02, 2024 -

Empire Cadillac of Long Island City responded

We greatly appreciate you for leaving Edina and Mike this spectacular review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were so helpful, kind and worked hard. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Cadillac of Long Island City team!

September 28, 2024

Sophie was very kind, got me in and out pretty quick. No issues of any kind, very easy process. 😊 More

by Abruno41284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sully Romero, Paula Deonarine, Dino Karvazoni, Savvas Koudellou, Sophie Amigon
Sep 30, 2024 -

Empire Cadillac of Long Island City responded

We work extremely hard to ensure our guests experience is as pleasant as possible, and we are glad that Sophie took exceptional care of you. Thank you for your 5-star rating! If there is ever anything more that she and the team may help you with, please do not hesitate to give us a call.

September 23, 2024

Kathy was very helpful. The complimentary wash is greatly appreciated. Service was on time. Thanks. More

by S.lewent
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy.
Sep 23, 2024 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us! We are pleased to hear that Kathy took exceptional care of you and your automotive needs. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

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