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Empire Buick GMC of White Plains - Service Center

White Plains, NY

4.4
212 Reviews
Call Service Center (914) 368-2108

212 Reviews of Empire Buick GMC of White Plains - Service Center

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August 13, 2024

Customer svs was so amazing they were honest and helpful I am definitely going to tell my friends white Plains customer svs are caring they work with your budget More

by DONNASTURINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lidia and her coworker, Peter Messina
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Aug 14, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us! We are overjoyed that our team provided you with 5-star service. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 08, 2024

I was able to make a quick appointment for car inspection. It was done quickly, and Alex was very personable. The gentleman doing the work seem to always do a good job when I go there, I just don’ More

by DEBURGO2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Service
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Aug 09, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your 5-starr review! We are happy to hear that our team provided you with a quick and efficient experience. It is our pleasure to serve you. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

August 04, 2024

The service was fine ver y attentive and professional. Your finance staff is horrible un accommodating More

by GELOSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Acerbo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Messina
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Aug 09, 2024 -

Empire Buick GMC of White Plains responded

Hello, Thank you for sharing your experience with us. We are very sorry to hear that you were not completely satisfied with your experience, specifically with our Finance department. If you would like to discuss further, please contact our General Manager, Adnan Muhammad at (914) 368-2108 or at amuhammad@eagny.com

August 04, 2024

My service was for an inspection. My Service Rep was Lydia Gutierrez she explained the item I needed replace to pass inspection, and was extremely helpful explaining repairs I would More

by VLMELROSE812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
Report | Print
Aug 07, 2024 -

Empire Buick GMC of White Plains responded

Providing quality and efficient service is so important to us here at Empire Buick GMC of White Plains and we are glad that Lydia's efforts could meet your satisfaction! We are thrilled to know that she was extremely helpful. We wish you safe travels until we meet again!

August 02, 2024

The service on my Acadia was prompt and completed in a timely fashion. They fixed the problem. More

by JLS20X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Aug 07, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving us this fantastic review! We are glad to hear that our team took amazing care of you and your GMC Acadia needs. We are happy to know that they were prompt and completed your vehicle in a timely fashion. Please do not hesitate to let us know how we may be of further service to you.

July 31, 2024

Ryan is the best thanks to him I have my jeep best service I ever had. More

by rhidalgo0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review! Ryan will be delighted to hear of your kind words and to know that you deeply valued his assistance. We wish you the safest of travels in your Jeep until we meet again!

July 31, 2024

Everything was done correctly and on time. My thanks to Lydia Gutierrez for her expertise. More

by GOLDIE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Ward
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Aug 01, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are happy to hear that Lydia got your automotive needs taken care of- quickly and efficiently. We hope to see you again when the time comes for your vehicle's next service!

July 29, 2024

It is bad when the service desk does not have the proper information that is held be the finance office. It is embarrassing for the service department having to tell the customer they don’t have a contract More

by JIMBROWN708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lydia in service
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July 25, 2024

The service department was great. They took very good care of me and my car/ More

by MSPERA6474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Ward
Report | Print
Jul 25, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are happy to hear that our team provided you with 5-star service! It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs!

July 25, 2024

David worked hard to make us comfortable. He is clearly their best salesmen and knows how to make things work. More

by schunk.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
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Jul 25, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. Our guests' satisfaction is our utmost priority, and we are glad that David took great care of you. He will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

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