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Empire Buick GMC of White Plains - Service Center

White Plains, NY

4.4
202 Reviews

202 Reviews of Empire Buick GMC of White Plains - Service Center

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August 16, 2022

I have been a customer with Empire Buick of White Plains for five years (Sales and Service of two consecutive Encores). The service team consistently provided fast, professional, and courteous service. Of w More

by fgibrahim1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lydia
Aug 17, 2022 -

Empire Buick GMC of White Plains responded

Thank you so much for your wonderful review! We are honored by your continued business, and we are delighted that our team consistently provides you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Lydia and the team may help you with!

August 15, 2022

Very polite, very nice people. Disappointment — what happened to the advertised free car wash? Dashboard reports both sets of tires at different PSI. Is that the sensor, or More

by Estelle_camera
Recommend Dealer
Yes
Employees Worked With
David Silva
August 08, 2022

Very competent mechanics and deliver as promised. Glad to see that they are open on Sundays More

by anwana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lydia
Aug 08, 2022 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are glad that our team took great care of you. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service!

July 22, 2022

Excellent Service. Explain everything. Completed faster than expected. Lydia is veteran service representative who is excellent. More

by starquest02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lydia
Jul 22, 2022 -

Empire Buick GMC of White Plains responded

Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are pleased that Lydia provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

July 07, 2022

The service department was very accommodating and Very Professional… I was very impressed with their service department. More

by bigboy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McCaffrey, David Silva
Jul 08, 2022 -

Empire Buick GMC of White Plains responded

Thank you so much for your positive review! We are happy to hear that our team took great care of you. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

Jul 08, 2022 -

bigboy responded

Everything at Empire GMC is excellent!!!

June 29, 2022

They were very professional, courteous very quick service excellent communication very pleased with the dealership More

by Crissangeleyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Frevre
Jun 30, 2022 -

Empire Buick GMC of White Plains responded

Thank you so much for your wonderful review! We are happy to hear that our team provided you with top-notch service throughout your visit! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 07, 2022

everyone in the service dept were very friendly and polite job well done I was one of first customer the car was immediately service I was in and out More

by mizanle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Empire Buick GMC of White Plains responded

Thank you so much for your positive review! We are so glad that our team took great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

May 11, 2022

As always a great experience. Eveything done as asked and on time. Would definitely recommend More

by Jennifer S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego , Scott McCaffrey, Jessica Tresselt, Bill Kendall
May 12, 2022 -

Empire Buick GMC of White Plains responded

Jennifer, Thank you so much for your positive review! We are so glad that our team could provide you with a top-notch experience, and we are honored to have earned your kind recommendation! We hope that you continue to choose us for all of your future automotive needs. Safe travels!

April 25, 2022

This is the Absolute Best Dealership I have done/do business with. Should you run into a situation they are there to assist you every step of the way. No matter what department. This is a very Trust Wo More

by doclig70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lydia, Pablo , Scott McCaffrey, David Silva, Robert Horton
Apr 26, 2022 -

Empire Buick GMC of White Plains responded

Thank you for your 5-star rating! We are overjoyed that our team consistently provides you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know! Safe travels!

April 21, 2022

Service is excellent. Lydia is well experienced. She is attentive. She explains everything. She tries to save you money with package deals, if you have reward points, or r More

by Domlaperuta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lydia
Apr 22, 2022 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave Lydia this wonderful review! She definitely is an asset to our team and she will be honored to hear of your kind words and to know that you deeply value her service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

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