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Empire Buick GMC of White Plains - Service Center

White Plains, NY

4.4
210 Reviews

210 Reviews of Empire Buick GMC of White Plains - Service Center

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June 28, 2023

Edwin always does a great job! Thank you for all your hard work! My go to service advisor!!! More

by dsilva5656
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott McCaffrey, David Silva
Jun 28, 2023 -

dsilva5656 responded

Thank you Edwin for all your hard work.

Jun 30, 2023 -

Empire Buick GMC of White Plains responded

Thank you for leaving Edwin this 5-star review! We are pleased that he could consistently provide you with the quality service you so much deserve. We appreciate your business. Please do not hesitate to let us know how Edwin and the team may serve you again!

June 22, 2023

Great service and a terrific dealer! Lydia is the best! This is the place to go!! More

by cfarley3803
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
Jun 22, 2023 -

Empire Buick GMC of White Plains responded

Thank you so much for your positive review! We are delighted that Lydia could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 09, 2023

Sales people very attempt trying to accomodate customers on all their needs. Very happy with the attention. More

by willieflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva, Robert Horton
Jun 09, 2023 -

Empire Buick GMC of White Plains responded

Thank you so much for your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 31, 2023

The service is always friendly as well as timely. I met with service advisor David Garcia for the first time and his ease with the customers continues a pattern that I feel is a hallmark of this deal More

by zenith3333
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Garcia, Lydia Gutierrez
Jun 01, 2023 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that David provided you with nothing less. He will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more tat he and the team may help you with.

May 26, 2023

Competent, courteous, clean, accommodating. Always a pleasure to deal with Lydia Guttierez. In an emergency or regular maintainence I have been using Empire for more than 10 years and I intend More

by Kenjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez- service
Jun 04, 2023 -

Empire Buick GMC of White Plains responded

Thank you for your time and feedback. We are honored by your continued business over the past 10 years, and we are glad that Lydia consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 18, 2023

When I ask David Santana a question about how long it would take, he had no problem in telling me the time and checked just to make sure that he was right.. I am very comfortable and confident that each More

by lucybh3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
May 20, 2023 -

Empire Buick GMC of White Plains responded

Lucybh3, Thank you for leaving David this 5-star rating! We are so glad that he took great care of you during your recent visit. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 10, 2023

Lydia was as ever great with service, she carefully listened to my needs and made sure to let the service techs know.they got me out in no time!!! More

by SHAKAIB76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
May 15, 2023 -

Empire Buick GMC of White Plains responded

Hello Shakaib76, Thank you for your positive feedback and the 5-star review! We are so happy to hear that Lydia provided quick, efficient, top-notch service. We hope to continue serving you and your future automotive needs.

May 03, 2023

We have been loyal customers with Empire Buick GMC for a very long time, even when it was still handling our former Saturn cars. In terms of sales, we have been working with Robert Acerbo with perhaps 3 or More

by wynsam312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Empire Buick GMC of White Plains responded

Robert and Christopher, Thank you so much for your amazing review! It is an honor to have your confidence and loyalty, and we are so glad that Robert and Lydia could consistently provide you with the quality care that you deserve. They will be delighted to hear of your very kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 10, 2023 -

wynsam312 responded

Thank you. Lydia and Robert are people we trust.

April 24, 2023

I dealt with Edwin Garcia from beginning to end over a two day period and the results were positive. Thank you. More

by billmancini45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Garcia
Apr 26, 2023 -

Empire Buick GMC of White Plains responded

Billmancini45, Thank you so much for your positive review! We are happy to hear that Edwin took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 07, 2023

I am responding to my experience with the service department in particular David Santana. He was courteous and very professional and answered any questions I had I was in and out in a little over an More

by Jerry Federici
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Santana
Apr 12, 2023 -

Empire Buick GMC of White Plains responded

Jerry, Thank you for taking the time to leave David this positive review! We are so glad that he could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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