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Empire Buick GMC of White Plains - Service Center

White Plains, NY

4.4
210 Reviews
Call Service Center (914) 368-2108

210 Reviews of Empire Buick GMC of White Plains - Service Center

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December 15, 2023

I delt with Lydia Gutierrez, she was very knowledgeable and helpful, she is definitely an asset to this company. I am not just saying that, I’ve dealt with many service writers and other dealerships, and More

by nicmar562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McCaffrey, Jessica Tresselt, Robert Horton
Report | Print
Dec 15, 2023 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave Lydia this excellent review! We are so glad that she took great care of you. She definitely is an asset to our team, and she will be honored to hear of your very kind words. We hope that you continue to choose us for all of your future automotive needs!

December 12, 2023

Lydia Gutierrez was courtesy, friendly and helpful. It was a pleasure dealing with her yesterday More

by montaturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
Report | Print
Dec 13, 2023 -

Empire Buick GMC of White Plains responded

Thank you for leaving Lydia this wonderful review! She will be proud to have earned your kind words, and we look forward to the opportunity to serve you again.

November 27, 2023

Lydia Gutierrez is an excellent Service coordinator who has handled my car needs since it was purchased in 2017. She is exceptional… extremely knowledgeable, reliable, dedicated and talented. You are lu More

by Jmrose5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez, David Silva, Robert Horton
Report | Print
Nov 28, 2023 -

Empire Buick GMC of White Plains responded

Thank you for leaving Lydia this amazing review! We are so glad that she consistently provides you with top-notch service. She definitely is an asset to our team, and she will be honored to hear of your kind words. We look forward to continue providing you with our best care in your visits to come!

October 25, 2023

I first met Lydia Gutierrez at Empire GMC 15 years ago when the dealership was a Saturn dealership. I have purchased 3 cars from the dealership because Lydia works there. She takes very good care of her c More

by Larry Curran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
Report | Print
Oct 26, 2023 -

Empire Buick GMC of White Plains responded

Larry, Thank you for leaving Lydia this wonderful review! We are honored by your continued business, and we are so glad that Lydia consistently provides you with the A+ service that you deserve. She will be delighted to know how confident you are in her efforts. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

October 12, 2023

I was well served and very appreciated with the work done on my car.thank you More

by agyafam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McCaffrey, Jessica Tresselt, Bill Kendall, Brandon Pares, David Silva, Robert Horton
Report | Print
Oct 13, 2023 -

Empire Buick GMC of White Plains responded

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. We hope to see you again the next time you are in need of automotive service!

October 03, 2023

Lydia really made my life easier with the quick and friendly service.. Great group of service staff. More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia
Report | Print
Oct 04, 2023 -

Empire Buick GMC of White Plains responded

Claudia, Thank you for leaving Lydia this excellent feedback! We are glad to know that he assistance could be of great value to you on your recent services and hope that you will recommend us to your family and friends.

August 31, 2023

Bought car here in April 2023 - Austin (sales) and Rob (financing) were great and got us a great deal on our cars. Came back August 2023 for first oil change and tire rotation. Lydia Gutierrez was friendl More

by mcronin18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Robert Horton
Report | Print
Sep 01, 2023 -

Empire Buick GMC of White Plains responded

Thank you so much for your 5-star review! We are glad to hear Austin, Robert and Lydia could be of great assistance to you on you recent service. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Wishing you safe travels.

August 23, 2023

Lydia and her team were great. My always “go to”.Fast and reliable, will recommend to a friend More

by timurmfb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez, Jessica Tresselt
Report | Print
Aug 25, 2023 -

Empire Buick GMC of White Plains responded

Thank you for leaving Lydia this excellent review and recommendation! Your satisfaction is our top priority, and we look forward to serving you again soon.

August 18, 2023

David Satana. Very respectful and understanding to what I need to serve my car always looking out. I appreciate great services. More

by livias_salon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Empire Buick GMC of White Plains responded

Thank you for your leaving David this 5-star review. He will be honored to hear of your kind words and compliments. Your safety and satisfaction are our utmost priorities. Please do not hesitate to reach out to our team if we may be of further assistance to you in the future.

July 31, 2023

I called to get my car inspected, i was instantly accommodated when I got there Lydia take care of me , my inspection was done the service was great. Thank you More

by amazan4
Recommend Dealer
Yes
Employees Worked With
Lydia Guiterrez
Report | Print
Jul 31, 2023 -

Empire Buick GMC of White Plains responded

We really appreciate you taking the time to leave Lydia this wonderful review! We will make sure to share this with the our team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in need of our services. Best wishes!

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