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Empire Buick GMC of White Plains - Service Center

White Plains, NY

4.4
205 Reviews
Call Service Center (914) 368-2108

205 Reviews of Empire Buick GMC of White Plains - Service Center

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October 03, 2023

Lydia really made my life easier with the quick and friendly service.. Great group of service staff. More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia
Report | Print
Oct 04, 2023 -

Empire Buick GMC of White Plains responded

Claudia, Thank you for leaving Lydia this excellent feedback! We are glad to know that he assistance could be of great value to you on your recent services and hope that you will recommend us to your family and friends.

August 31, 2023

Bought car here in April 2023 - Austin (sales) and Rob (financing) were great and got us a great deal on our cars. Came back August 2023 for first oil change and tire rotation. Lydia Gutierrez was friendl More

by mcronin18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Robert Horton
Report | Print
Sep 01, 2023 -

Empire Buick GMC of White Plains responded

Thank you so much for your 5-star review! We are glad to hear Austin, Robert and Lydia could be of great assistance to you on you recent service. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Wishing you safe travels.

August 23, 2023

Lydia and her team were great. My always “go to”.Fast and reliable, will recommend to a friend More

by timurmfb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez, Jessica Tresselt
Report | Print
Aug 25, 2023 -

Empire Buick GMC of White Plains responded

Thank you for leaving Lydia this excellent review and recommendation! Your satisfaction is our top priority, and we look forward to serving you again soon.

August 18, 2023

David Satana. Very respectful and understanding to what I need to serve my car always looking out. I appreciate great services. More

by livias_salon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Empire Buick GMC of White Plains responded

Thank you for your leaving David this 5-star review. He will be honored to hear of your kind words and compliments. Your safety and satisfaction are our utmost priorities. Please do not hesitate to reach out to our team if we may be of further assistance to you in the future.

July 31, 2023

I called to get my car inspected, i was instantly accommodated when I got there Lydia take care of me , my inspection was done the service was great. Thank you More

by amazan4
Recommend Dealer
Yes
Employees Worked With
Lydia Guiterrez
Report | Print
Jul 31, 2023 -

Empire Buick GMC of White Plains responded

We really appreciate you taking the time to leave Lydia this wonderful review! We will make sure to share this with the our team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in need of our services. Best wishes!

June 28, 2023

Edwin always does a great job! Thank you for all your hard work! My go to service advisor!!! More

by dsilva5656
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott McCaffrey, David Silva
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Jun 28, 2023 -

dsilva5656 responded

Thank you Edwin for all your hard work.

Jun 30, 2023 -

Empire Buick GMC of White Plains responded

Thank you for leaving Edwin this 5-star review! We are pleased that he could consistently provide you with the quality service you so much deserve. We appreciate your business. Please do not hesitate to let us know how Edwin and the team may serve you again!

June 22, 2023

Great service and a terrific dealer! Lydia is the best! This is the place to go!! More

by cfarley3803
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
Report | Print
Jun 22, 2023 -

Empire Buick GMC of White Plains responded

Thank you so much for your positive review! We are delighted that Lydia could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 09, 2023

Sales people very attempt trying to accomodate customers on all their needs. Very happy with the attention. More

by willieflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva, Robert Horton
Report | Print
Jun 09, 2023 -

Empire Buick GMC of White Plains responded

Thank you so much for your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 31, 2023

The service is always friendly as well as timely. I met with service advisor David Garcia for the first time and his ease with the customers continues a pattern that I feel is a hallmark of this deal More

by zenith3333
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Garcia, Lydia Gutierrez
Report | Print
Jun 01, 2023 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that David provided you with nothing less. He will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more tat he and the team may help you with.

May 26, 2023

Competent, courteous, clean, accommodating. Always a pleasure to deal with Lydia Guttierez. In an emergency or regular maintainence I have been using Empire for more than 10 years and I intend More

by Kenjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez- service
Report | Print
Jun 04, 2023 -

Empire Buick GMC of White Plains responded

Thank you for your time and feedback. We are honored by your continued business over the past 10 years, and we are glad that Lydia consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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